Owners beware...
Slide motor on dining room slide on our 07 30SK BUSTED...as in the housing cracked in half!
Trailer's out of warranty...but the card that came in the info packet for the trailer said the motors have a 3 year warranty...motors made by Lippert (yep...the axle people!)
Since we couldn't get the slide in we had to call a mobile repair guy...who said he would order the motor...supposedly under warranty.
Lipperts answer..."sorry, the 3 year warranty starts from date of manufacture, not the date you bought it, therefore it isn't covered...at $500.00 per motor!
Called Cruiser...great people by the way..who said they would contact Lippert.
Lippert calls me..."We're sorry, it must have been a miscommunication! We'll cover it under warranty...including labor.
So...the repair guy orders the part, comes out to the house (2nd house call, right?), puts the part in and says he'll work with Lippert.
Latest communication...Lippert says they'll cover the part and 1.5 hours labor...but not the cost of the house call!!! Well, at $90.00 per house call...the battle is on!
I'll let you guys know how it comes out....but be aware of what's in store if your slide motor goes out!
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