Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-15-2013, 01:25 AM   #1
Weekend Camper
 
Join Date: Jun 2012
Location: Newark, Delawar
Posts: 24
Send a message via AIM to jpaul1218


I work for the Department of Defense, and while I was TDY in Ohio, I purchases a 2012 31SB. We have been happy with the trailer, but I was moved to Maryland and I am having a tough time finding a dealer to perform warranty work. Every dealer I contact will only work on the trailers they sell. Does anybody have any suggestions for Delaware, PA, MD or NJ dealers where warranty work can be done?
jpaul1218 is offline   Reply With Quote
Old 03-15-2013, 01:35 AM   #2
Seasonal Camper
 
Beamer5's Avatar
 
Join Date: Feb 2013
Location: United States
Posts: 285
Pretty sure any Camping World will do. it
__________________
2015 GMC Sierra 1500 Crew Cab Z71 4X4 3.42
2013 CrossRoads Sunset Trail Super Lite 250RB
Beamer5 is offline   Reply With Quote
Old 03-15-2013, 02:00 AM   #3
Weekend Camper
 
Join Date: Jun 2012
Location: Newark, Delawar
Posts: 24
Send a message via AIM to jpaul1218


I wish. Only camping worlds selling the Crossroads brand trailer will perform warranty service. I have on located nearby in Swedesboro New Jersey and learned this morning they do NO warranty work. Even had Cross Roads contact them and talk to the General Manager. GM said he would have to "Farm the work out" causing extreme over costs and delays, so they declined.
jpaul1218 is offline   Reply With Quote
Old 03-15-2013, 02:11 AM   #4
Seasonal Camper
 
Beamer5's Avatar
 
Join Date: Feb 2013
Location: United States
Posts: 285
Just call the customer service number and they will direct you to the closest one, they even have some authorized mobile techs, I have those saved for emergencies.
__________________
2015 GMC Sierra 1500 Crew Cab Z71 4X4 3.42
2013 CrossRoads Sunset Trail Super Lite 250RB
Beamer5 is offline   Reply With Quote
Old 03-15-2013, 02:14 AM   #5
Weekend Camper
 
Join Date: Jun 2012
Location: Newark, Delawar
Posts: 24
Send a message via AIM to jpaul1218


Yeah, I'm actually working with Bill Stout in customer service. He's recommending the same ones I can get off of their dealer locator web site, the same ones that are telling me they only work on trailers that were sold at their dealership. I found one in Souderton PA that is going to "attempt" to fit me in. I hope I can get this stuff resolved.
jpaul1218 is offline   Reply With Quote
Old 03-15-2013, 05:44 AM   #6
Weekend Camper
 
Join Date: Jun 2010
Location:
Posts: 79
if the place is in Soudeton, that will be Fretz RV . they are a very busy dealership as they handle 3 brand name campers Jayco, winnebago , and the sunset trail line made by CR . since the dealer that i bought my ST no longer handles that brand,, i take mine to them for the annual sealant inspection . very nice people to deal with . hope they can work it into their schedule .
__________________
Gary and Carol Nazareth Pa
was 2009 St 27RB
now2013 Copper Canyon fiver
2013 Ram 2500 HD Hemi
Pullrite super glide
accordionman is offline   Reply With Quote
Old 03-15-2013, 12:46 PM   #7
Full Time Camper
 
Join Date: Oct 2011
Location: Mn
Posts: 548
Forget the warranty as you can see it isn't worth the hassle. Just find a local rv service company and get er done.

__________________
Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
LeBo is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:10 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×