Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-07-2019, 09:48 PM   #21
Weekend Camper
 
Join Date: Dec 2018
Location: Ga
Posts: 12
So Crossroads emailed today and last piece on order is shipping today. Service manager at dealer off today. Hope to get ETA soon. Parts will be delivered on the 9th.
Zinger 280RK is offline   Reply With Quote
Old 01-17-2019, 07:59 PM   #22
Weekend Camper
 
Join Date: Dec 2018
Location: Ga
Posts: 12
So, going to pick up my camper tomorrow afternoon. Let’s hope the repairs are up to my standards....I have a feeling I’m going to be disappointed. Wish me luck.
Zinger 280RK is offline   Reply With Quote
Old 01-17-2019, 08:03 PM   #23
Site Team
 
Join Date: Dec 2007
Location: WI.
Posts: 7,329
Good luck.
Think positive.
__________________
08 CF26RK
2013 Ford Eco-Boost
Heavy duty payload - Max tow
Lloyd is offline   Reply With Quote
Old 01-17-2019, 09:22 PM   #24
Site Team
 
Join Date: Jun 2015
Location: mo
Posts: 307
Best of luck. Be sure to inspect it thoroughly before you accept delivery. Also if anything is not correct take pictures to document it.
__________________
2005 Cruiser 29CK
2008 GMC 2500hd 4x4
Crew cab Long bed 6.0 gas
4.10 gear ratio
dagst1 is offline   Reply With Quote
Old 01-18-2019, 05:16 PM   #25
Weekend Camper
 
Join Date: Dec 2018
Location: Ga
Posts: 12
So... I did but pick it up today. After looking over i found some small things I was going to live with. Scratches on the outside end pieces in slide, inside trim pieces tape coming loose, just general sub par work.

But then after letting slide out and in a few times looked underneath and found where it is rubbing, has torn the under lining material, and the slide rubber seal is torn.

Told them I will not accept back. Tried calling keystone and left agent message and email.

Told the dealer GM I wanted a replacement, they should talk it over the weekend and give me the resolution Monday that this has gone on too long and it is time to get resolved.
Zinger 280RK is offline   Reply With Quote
Old 01-18-2019, 05:16 PM   #26
Weekend Camper
 
Join Date: Dec 2018
Location: Ga
Posts: 12
Is it against forum rules to call out this dealer by name to warn others of their shoty service dept?
Zinger 280RK is offline   Reply With Quote
Old 01-18-2019, 06:21 PM   #27
Site Team
 
Join Date: Jun 2015
Location: mo
Posts: 307
Just my opinion but I would wait until everything plays out. If the "dealer" were to see the post before then they could stop any effort to resolve this. As grandpa would say no need to rock a sinking boat wait till you get ashore before you shoot a hole in it.

Hopefully the dealer will make it right.
__________________
2005 Cruiser 29CK
2008 GMC 2500hd 4x4
Crew cab Long bed 6.0 gas
4.10 gear ratio
dagst1 is offline   Reply With Quote
Old 01-18-2019, 07:25 PM   #28
Weekend Camper
 
Join Date: Dec 2018
Location: Ga
Posts: 12
Quote:
Originally Posted by dagst1 View Post
Just my opinion but I would wait until everything plays out. If the "dealer" were to see the post before then they could stop any effort to resolve this. As grandpa would say no need to rock a sinking boat wait till you get ashore before you shoot a hole in it.

Hopefully the dealer will make it right.
You're right. Thanks for that. Ive been so dang nice so far it is just so frustrating and disappointing. Well wait till Monday and Im calling to see what the resolution is.

Like I saw in another post on this forum, per Dalton on Road House, be nice, until it is time not to be nice. LOL
Zinger 280RK is offline   Reply With Quote
Old 01-18-2019, 10:52 PM   #29
Site Team
 
mark5w's Avatar
 
Join Date: Sep 2012
Location: PA
Posts: 4,550
According to our Community rules, you can name the dealer you are having problems with.


Quote:
Dealer Pricing | Customer Disputes: Do not make posts about new coach pricing at various dealerships. These are private transactions between you and that dealer. This forum is not intended to be a mechanism for people to solely vent frustrations about services, products, vendors, or sales. Please settle your differences with the seller, provider, manufacturer, or dealer through other means but not through our community.
__________________
Mark & Susan
Lehighton, Pennsylvania

'13 Cruiser Patriot 335SS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Crossroad Rally" & "Mason-Dixon Bunch"
mark5w is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 09:24 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.