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Old 09-05-2012, 04:28 AM   #1
atc
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I see there is a few topics about slide issues but don't think they are the same as mine. It appears my rear slide has gone out of square, the dealership has tried to adjust mouldings but it still hasn't fixed the problem and pretty much made a mess of it. I noticed on the rear slide back of trailer side, the top of the slide the rubber seal was really rubbing on the track and at the bottom slide same side there was a 1/4" gap between the slide and rubber seal. Same problem other side but opposite top to bottom. I said it wasn't like this the previous season, as I pay close attention to slides. Dealership said its impossible must have been like that from new. It went back 3 times in 2 weeks because they messed up the slide seal trying to compensate the slide being out of whack.
Now my big slide when closed bows out to the point on a good rain it leaks in the middle, my black tank flush has leaked all inside the floor insulation and my outside kitchen has been fixed 3 times for leaks and still leaking.
I expect bugs with travel trailers but this is getting out of hand.
Has anyone had a similar issue with rear slide?
Thanks
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Old 09-05-2012, 05:46 AM   #2
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Old 09-05-2012, 05:50 AM   #3
atc
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Just reading yourthread you are about to find out lol
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Old 09-10-2012, 07:15 AM   #4
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I decided to get crossroads involved in this as alot of the issues is dealer caused. They have have given me an offer of Picking up my trailer and taking it to the factory to be stored and fixed over the winter. The condition is I have to pick up and inspect. The factory is aprox 10 hrs away from me. So with gas and a night over. It will cost me aprox. $500 to have the factory fix it.
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Old 09-11-2012, 07:08 AM   #5
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Looks like crossroads is going to help with my gas too. I am glad I contacted them. I feel much better about the situation, and glad they were quick to respond.
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Old 09-11-2012, 07:53 AM   #6
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That's pretty good news for you. I bet a lot of other ones would like to get the same.
What does -- pick up and inspect-- mean for you?




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Old 09-11-2012, 07:56 AM   #7
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You can read my posts - yes I have been having problems with the bed slide (<!--if gte mso 9>

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on our unit

Good to have CrossRoads fix it - at the factory - greater probability of it getting fixed properly. To bad that your camping season will be ended so soon. If they help with the fuel that will be a plus.

With all of our issues I contact CrossRoads first and then the RV dealer. That way I have a good repair plan up front and history of the issues for future reference. I send the CrossRoads Rep. pictures of the issues and as much detail as I can.
The CrossRoads Reps. have been very helpful.

As a side note I had a 1994 Bounder that had a design flaw and I had the passenger side fiberglass on the motor home replaced - drove it to the factory and picked it up (all under warranty). They helped with the gas bill too. Never had a problem with the fibergalss after that and owned it for another 8 years.
















Edited by: NorskeNY
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Old 09-11-2012, 07:58 AM   #8
atc
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Quote:
Originally Posted by Old Farmer
That's pretty good news for you. I bet a lot of other ones would like to get the same.
What does -- pick up and inspect-- mean for you?




It means IMO to approve the work that is done to my satisfaction.
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Old 09-13-2012, 05:49 AM   #9
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I also contacted the company and made it clear I wanted to know what they are going to do to make it right. They agreed to cover 3 months of payments. I also have to pick it up I quoted them a cost of $500 round trip which they agreed to pay. Picking it up this weekend they assure that all is fixed and I will Beverly satisfied.
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Old 09-13-2012, 06:07 AM   #10
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Quote:
Originally Posted by Djkell001
I also contacted the company and made it clear I wanted to know what they are going to do to make it right. They agreed to cover 3 months of payments. I also have to pick it up I quoted them a cost of $500 round trip which they agreed to pay. Picking it up this weekend they assure that all is fixed and I will Beverly satisfied.

Thats good to hear. I have no need to go after payments because I never really had down time I just made it work to last the season. But I am glad they are covering my costs to go pick it up. I am getting a little scared on reading the new slide system problems are these things going to last?

Edited by: atc
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