Check the screws and knob below window. You could adjust the tension by loosening screw and twist knob to tighten string, re tighten screw. Worked for me.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
Thanks for the advice. Later today I'll go out to the lake and check for screws and a knob below the window, although I do not remember anything there. I'll let you all know what I find.
Thanks Again,
Gary
You can also buy new string if the string is broken and restring it yourself. I did one on the Jayco in the five years we owned it and I have already done three on the Cruiser in the one year we have owned it. I sense a quality issue here!