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07-29-2018, 05:51 PM
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#1
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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Burned Wires
Here is what happened to me this weekend. It a 2018 291RK. Happened when I tried to turn on my main cabin AC. It wouldn't work but the AC in the bedroom would.
IMG_0479.jpg
IMG_0480.jpg
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07-29-2018, 06:19 PM
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#2
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,713
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Wow. You're lucky you didn't have a large fire. Repairable by you or must you take it to a repair shop. Should be covered under insurance.
Good luck.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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07-29-2018, 06:52 PM
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#3
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,406
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Wow. I’m so sorry this happened. I know your sick to your stomach. Did it trip any breakers? Let us know what happens with insurance.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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07-29-2018, 07:38 PM
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#4
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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It's still under factory warranty!!!!
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07-29-2018, 07:40 PM
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#5
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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No it did not trip any breakers. The ac was the only thing that didn't work!!
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08-05-2018, 09:50 PM
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#6
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Weekend Camper
Join Date: May 2018
Location: CALIFORNIA
Posts: 18
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I would guess it was either a loose connection or low campground voltage that caused this.
My first avenue would be warranty and you may even want to get a lawyer involved if you meet resistance. Second avenue would be insurance; depending on the cause, yours or the campground's.
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08-06-2018, 06:53 AM
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#7
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,406
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Did you have a surge protector?
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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08-06-2018, 10:51 AM
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#8
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Weekend Camper
Join Date: Jul 2018
Location: Idaho
Posts: 12
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Was this at an RV park or home? Looks like the power source may have been screwed up such as power applied on what is suppose to be the neutral line but I could easily be wrong.
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08-08-2018, 06:40 PM
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#9
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New Camper
Join Date: Mar 2011
Location:
Posts: 1
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OMG what happened?
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08-20-2018, 08:42 PM
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#10
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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The dealer told me it was a loose neutral wire from the main harness. They are replacing the converter and the breaker box. Should be ready for pickup by saturday.
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08-20-2018, 09:08 PM
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#11
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Weekend Camper
Join Date: May 2018
Location: CALIFORNIA
Posts: 18
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Quote:
Originally Posted by Papa-T
Did you have a surge protector?
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There are multiple types of surge protectors and the simple one that most people have $100-$150 would not prevent this or any voltage variances from happening.
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08-20-2018, 09:43 PM
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#12
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Seasonal Camper
Join Date: Jul 2017
Location: Saskatchewan
Posts: 417
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Quote:
Originally Posted by Dougmcp
There are multiple types of surge protectors and the simple one that most people have $100-$150 would not prevent this or any voltage variances from happening.
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Which is recommended for over-all peace of mind? I ask because sometimes the most expensive doesn't represent what is necessary, and bells and whistles can render a device useless ahead of it's time and complicated plus some options a person might never look at ever. Long statement short, less is better but still best overall.. .
__________________
2011 ST25RB SunSet Trail - RESERVE
Silverado LT Z71
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08-21-2018, 04:39 AM
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#13
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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A surge protector would have done nothing for this problem. It was an improper connection with the main neutral wire. It was done at the factory and wasn't discovered during their quality inspections.
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08-21-2018, 07:02 AM
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#14
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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Quote:
Originally Posted by benzesrule
A surge protector would have done nothing for this problem. It was an improper connection with the main neutral wire. It was done at the factory and wasn't discovered during their quality inspections.
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Sorry to say but I do not think there is any quality inspections at the factory . Plus the assembliers are not electriciana and I highly doubt anyone checks electrical connections . We should all probably pull things apart and check tightness of wires ourselves...to bad the companies are so slack on these things that home builders have to do properly .
__________________
It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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08-22-2018, 08:28 AM
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#15
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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Sorry for your experience however a good cautionary tale for others.
Good news its still under warranty and everyone is safe.
We're on our second sunset trail and both units left the showroom with loose connections in the receptacle.
On our maiden voyage to Yellowstone on our first trailer, we were 1 night into a 21 night trip and didn't have 110 to either the micro or AC. Fortunately, we were in southern MN, so good local food and cool breezy weather let me delay the investigation till the next morning.
I started giggling the extension cord and it was coming on and off...another fine, upstanding crossroads sunset trail owner a few sites down noticed and asked me "Hey, new trailer?"...I said yep ..he immediately said.."check your receptacle connections"...sure 'nuff...one of the hots were loose. saved me hours of aggravation..would of never thought the electrical work would be that sloppy...I immediately thought after fixing it..hey this could really cause a fire..
__________________
2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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08-22-2018, 02:50 PM
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#16
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,406
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Decided to pull my cover off today and check my connections. One main positive wire and main neutral wire was very very loose also several smaller wires also needed to be tightened.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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08-23-2018, 01:39 PM
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#17
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Weekend Camper
Join Date: Jul 2018
Location: madrid
Posts: 13
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OMG what happend?
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08-23-2018, 02:10 PM
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#18
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Full Time Camper
Join Date: May 2012
Location: N.C. Mountains
Posts: 2,406
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Quote:
Originally Posted by pandes
OMG what happend?
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On first page OP stated dealer told him it was a loose neutral wire.
__________________
*2016 CAF25SE Cruiser Aire 5er. *2020 Chevrolet 2500 HD Custom
*Ted & Tricia (Mimi - Teacup Poodle/ Sailor - Maltipoo)
*I have tried to live my life so that my family would love me and my friends would respect me. The others can do whatever the Hell they please!” —John Wayne
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08-28-2018, 08:26 PM
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#19
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Weekend Camper
Join Date: Jan 2018
Location: Ohio
Posts: 19
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Quote:
Originally Posted by Papa-T
On first page OP stated dealer told him it was a loose neutral wire.
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Exactly!!!
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09-19-2018, 11:23 AM
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#20
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Weekend Camper
Join Date: Aug 2013
Location: St. John's, NL
Posts: 12
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This happened to me last year. Lucky it didn't burn everything.
20170527_124111.jpg
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2014 Ram 2500 6.7 Cummins
2014 Sunset Trail Reserve 33BD
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