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Old 02-22-2015, 03:01 PM   #1
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Happiness is Trailer fixed at Factory Service


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Our SST 32RL is in Topeka @ CR RV Factory Service !!!!!!!!!!
If all works as promised we'll be happy - happy . . .
Just wish there were still front slide floorplans available, loved using ours to sell others.
Sure hope none of them have Schwintch Slide problems! There might be somebody out there wanting me hurt.
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Old 02-22-2015, 04:27 PM   #2
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Good luck on your repairs. Did they tell you why they stopped making the front slides??
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Old 02-22-2015, 05:32 PM   #3
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Alchemistic, what year is your trailer? I have a 2015 SF32RL that I ordered in March of 2014. When it arived in June 2014 it was a 2015 and the last of the front bedroom slide. My kitchen and LR slides have the new BAL cable system. Just the bedroom slide has the Swinteck system. What went wrong with yours that you had to bring it back to the factory?
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Old 02-22-2015, 07:51 PM   #4
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mark5w; was told by someone we sent to buy one, that they were told by dealers that CR RV could not get BAL Cable Slide Sys to work Ft. slide. A while back only new never titled SF32RL is up in MN at full MSRP.
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Old 03-17-2015, 08:25 PM   #5
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On a different note we just picked up our tt from factory service. After almost two years of our dealer here in Ontario totally damaging many parts of our unit from the front fibreglass cap , kitchen counters, sinks, j channels and rock guard as well as driving nails to install a trim to cover up a short counter Randy and his team put it back together better then new. They repaired or replaced every item that was damaged by our dealer. They went over and above and reviewed all of the repairs in detail. I would recommend factory service if possible. I made the trip from Toronto to Indiana to pick up the unit and review the repairs. I can't say enough about the service and quality of the work done to my unit.
Frank K.
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Old 03-17-2015, 10:00 PM   #6
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Hap-Hap-Happy w/ Factory Service

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Originally Posted by Fpkinto View Post
On a different note we just picked up our tt from factory service. After almost two years of our dealer here in Ontario totally damaging many parts of our unit from the front fibreglass cap , kitchen counters, sinks, j channels and rock guard as well as driving nails to install a trim to cover up a short counter Randy and his team put it back together better then new. They repaired or replaced every item that was damaged by our dealer. They went over and above and reviewed all of the repairs in detail. I would recommend factory service if possible. I made the trip from Toronto to Indiana to pick up the unit and review the repairs. I can't say enough about the service and quality of the work done to my unit.
Frank K.
Agree!!!
Just wish they could have gotten Items promised at Rallies. Service could only "fix" not up-grade.
What they did do is E-X-C-E-L-L-E-N-T_!!!
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Old 03-18-2015, 04:24 AM   #7
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I totally agree. The factory service is amazing! The guys cannot do enough for you there. They fix what is wrong, then check the unit to see if there is anything else that might need fixing. They also don't have to order parts like a dealer would (and have the wrong ones come in). It's worth the drive, a day and a half for us.
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