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06-16-2015, 01:58 PM
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#1
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Weekend Camper
Join Date: Aug 2014
Location: VT
Posts: 10
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Poor antenna reception
I own a CrossRoads Sunset Trail FB33RL 5th wheel. I have the Omni Directional tv antenna. This antenna gets very poor reception. I contected technical support to see what could be done. The reply was NOTHING. If the antenna was broken they would repair but because the antenna is a piece of crap they won't help.
My last 5th wheel had the style that you crank up and it worked much better.
I have followed many of the complaints in the forums and I guess I am not alone in my findings.
I hope none of you waste your time with tech support, your stress levels will just get raised.
To say the least I am a very disatisfied customer.
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06-16-2015, 02:13 PM
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#2
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,160
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Maybe consider swapping it out for the Winegard with Wingman attachment? This is the old crank up.
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06-16-2015, 03:23 PM
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#3
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Weekend Camper
Join Date: Aug 2014
Location: VT
Posts: 10
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Thanks but I am not willing to cut hole through rook quite yet
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06-16-2015, 03:27 PM
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#4
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Full Time Camper
Join Date: Jul 2013
Location: DFW, TexUS
Posts: 1,032
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Some people LOVE their Jack omni directionals...
but then some people hate the campgrounds I like so....
but just checking, but did you turn your antennae booster on ?
maybe the last time you used it was on cable when you should turn your booster off
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06-16-2015, 06:18 PM
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#5
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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I got no reception what so ever while down at crater. Talked to a guy with dish who said he had no tv either. That was the first time I have never had ANY reception.
__________________
Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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06-16-2015, 06:31 PM
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#6
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Full Time Camper
Join Date: Sep 2013
Location: Winchester, ON
Posts: 1,177
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Ours does not work well either. While in Florida, we attach a regular antenna to the ladder and run the wire in through the slide. If reception were really important to us on the road, we would likely buy a Tailgater or some such satellite system. But it's not.
The crank up antennas have their shortcomings too. The one in our Jayco had issues where the crank would fall off and we would be chasing springs around the trailer. A lot of campgrounds now have cable service so you plug into that.
__________________
2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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09-08-2015, 02:40 PM
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#7
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Family Vacation Member
Join Date: Jun 2015
Location: Texas
Posts: 108
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Quote:
Originally Posted by johnboytoo
Some people LOVE their Jack omni directionals...
but then some people hate the campgrounds I like so....
but just checking, but did you turn your antennae booster on ?
maybe the last time you used it was on cable when you should turn your booster off
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How do you turn on your Antennae booster on?
__________________
Tow Vehicle - 2017 F250 Platinum 6.2 4:30 gear
Travel Trailer - Sunset Trail Super Lite ST290QB
Color : Enzo
Dry Weight 5,774 - Actual weight 6,767
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09-08-2015, 03:31 PM
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#8
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Weekend Camper
Join Date: Aug 2014
Location: VT
Posts: 10
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You have to spin the TV. The booster is above the TV frame along with the conections. I continue to get poor reception with the Omni Directional antenna. I spoke with Tech support and they are not willing to do anything. I told them I was not pleased and they basicly said it is what it is.
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09-13-2015, 07:12 PM
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#9
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Family Vacation Member
Join Date: Mar 2014
Location: CT
Posts: 226
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Have you checked the connections to see if they are tight? The only time I was not able to pick up anything was when we were in WV in the mountains, otherwise we were able to pick up a few stations at a mininum.
__________________
John and Cindy
Wolcott, CT
2015 Sunset Trail SF32RL
2012 Ford F250SD CC 4X4 - 6.7 Powerstroke
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09-14-2015, 08:32 AM
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#10
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Family Vacation Member
Join Date: Jun 2015
Location: Texas
Posts: 108
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I didn't turn on the booster, thanks to the site I found it. You guys rock!
Sent from my LG-H810 using Tapatalk
__________________
Tow Vehicle - 2017 F250 Platinum 6.2 4:30 gear
Travel Trailer - Sunset Trail Super Lite ST290QB
Color : Enzo
Dry Weight 5,774 - Actual weight 6,767
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09-14-2015, 11:52 AM
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#11
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Weekend Camper
Join Date: Aug 2014
Location: Ontario
Posts: 14
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Anybody know about am reception, I get none, fm is fine, TV is fine. With our Blue Jays doing well I need to listen to the broadcast while we're camping Oh, by the way, I've changed the radio twice. It's a iRV Technologies.
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John & Diana
2008 GMC Sierra
2014 Sunset Trail 240RE
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09-14-2015, 06:29 PM
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#12
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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you may have to pull the radio and unplug the roof top fm/tv antena and add some kind of regular radio antenna.
__________________
It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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09-14-2015, 07:02 PM
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#13
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Full Time Camper
Join Date: Feb 2015
Location: SC
Posts: 679
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I have a similar one from these folks, but with Short Wave. Give it a look. Quality, long distance AM is hard to find. A radio like this, on your lap in a chair, with/without headphones, is a Godsend! CCRadio-EP AM/FM Portable Radio > AM FM Radios > AM/FM Radios | C. Crane
__________________
Marty and Martha
2015 Z-1 211RD
2012 Nissan Titan
Dalzell SC
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09-14-2015, 07:14 PM
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#14
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Weekend Camper
Join Date: Aug 2014
Location: Ontario
Posts: 14
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Good plan MartyinSC, I may have to resort to that. It's just too bad something doesn't work as it is meant to.
Harley, not sure I want to jeopardise the TV reception which is good, thanks.
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John & Diana
2008 GMC Sierra
2014 Sunset Trail 240RE
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09-14-2015, 07:35 PM
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#15
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Full Time Camper
Join Date: Feb 2015
Location: SC
Posts: 679
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John, I've been an avid Long-Distance AM and Shortwave listener since my youth. Yes, I even have a long-wire antenna strung outside my house! Ever since the golden age of AM died in the 70's, and music went to FM, little attention has been paid to AM. As a result, most radio manufacturers spend as little as they can on that circuit. Most radios (My 94 Buick was an exception, it had AM Stereo!) would only tune in an AM station if the transmitter was across the street! There's a lot to be learned in this, and lots of fun. Google AM DX, or Long Distance AM. Plus, places where we camp (away from city noises) are great places to tune in. Good luck!
__________________
Marty and Martha
2015 Z-1 211RD
2012 Nissan Titan
Dalzell SC
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09-14-2015, 11:25 PM
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#16
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Family Vacation Member
Join Date: Sep 2014
Location: PA
Posts: 177
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If you know your station or what program you listen to on AM. Here is a fix. I have my cell phone and use apps for local radios stations. with my stereo in the camper it uses blue tooth and I am able connect to my cell to listen to the broad cast.
__________________
John and Julie
Dubois, PA
2015 Zinger ZT31SB- 2008 Toyota Tundra
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09-15-2015, 07:27 AM
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#17
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Full Time Camper
Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,753
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Quote:
Originally Posted by Bilsnhoj
Good plan MartyinSC, I may have to resort to that. It's just too bad something doesn't work as it is meant to.
Harley, not sure I want to jeopardise the TV reception which is good, thanks.
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I just added an antenna into the inside of the cabinet and hooked to radio only . tv still hooked to top antenna.
__________________
It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..(just sold it)
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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09-15-2015, 05:55 PM
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#18
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Weekend Camper
Join Date: Aug 2014
Location: Ontario
Posts: 14
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Quote:
Originally Posted by harley
I just added an antenna into the inside of the cabinet and hooked to radio only . tv still hooked to top antenna.
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So, did you put some kind of splitter on the coax cable that plugs into the back of the unit? I believe that's the only spot for antenna.
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09-18-2015, 06:14 AM
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#19
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Weekend Camper
Join Date: Apr 2015
Location: Ny
Posts: 15
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The Omni antenna is absolutely horrible. I replaced mine with the Jack antenna. Huge improvement. It tripled the number of stations I get. Installation was easy. Took about 3 hrs time all together. I was able to put it in the same place as the Omni antenna so the only additional hole was through the ceiling for the controller.
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