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Old 06-16-2015, 01:58 PM   #1
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Angry Poor antenna reception

I own a CrossRoads Sunset Trail FB33RL 5th wheel. I have the Omni Directional tv antenna. This antenna gets very poor reception. I contected technical support to see what could be done. The reply was NOTHING. If the antenna was broken they would repair but because the antenna is a piece of crap they won't help.
My last 5th wheel had the style that you crank up and it worked much better.
I have followed many of the complaints in the forums and I guess I am not alone in my findings.
I hope none of you waste your time with tech support, your stress levels will just get raised.

To say the least I am a very disatisfied customer.
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Old 06-16-2015, 02:13 PM   #2
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Maybe consider swapping it out for the Winegard with Wingman attachment? This is the old crank up.
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Old 06-16-2015, 03:23 PM   #3
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Thanks but I am not willing to cut hole through rook quite yet
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Old 06-16-2015, 03:27 PM   #4
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Some people LOVE their Jack omni directionals...
but then some people hate the campgrounds I like so....


but just checking, but did you turn your antennae booster on ?
maybe the last time you used it was on cable when you should turn your booster off
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Old 06-16-2015, 06:18 PM   #5
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I got no reception what so ever while down at crater. Talked to a guy with dish who said he had no tv either. That was the first time I have never had ANY reception.
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Old 06-16-2015, 06:31 PM   #6
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Ours does not work well either. While in Florida, we attach a regular antenna to the ladder and run the wire in through the slide. If reception were really important to us on the road, we would likely buy a Tailgater or some such satellite system. But it's not.

The crank up antennas have their shortcomings too. The one in our Jayco had issues where the crank would fall off and we would be chasing springs around the trailer. A lot of campgrounds now have cable service so you plug into that.
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Old 09-08-2015, 02:40 PM   #7
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Quote:
Originally Posted by johnboytoo View Post
Some people LOVE their Jack omni directionals...
but then some people hate the campgrounds I like so....


but just checking, but did you turn your antennae booster on ?
maybe the last time you used it was on cable when you should turn your booster off
How do you turn on your Antennae booster on?
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Old 09-08-2015, 03:31 PM   #8
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You have to spin the TV. The booster is above the TV frame along with the conections. I continue to get poor reception with the Omni Directional antenna. I spoke with Tech support and they are not willing to do anything. I told them I was not pleased and they basicly said it is what it is.
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Old 09-13-2015, 07:12 PM   #9
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Have you checked the connections to see if they are tight? The only time I was not able to pick up anything was when we were in WV in the mountains, otherwise we were able to pick up a few stations at a mininum.
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Old 09-14-2015, 08:32 AM   #10
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I didn't turn on the booster, thanks to the site I found it. You guys rock!

Sent from my LG-H810 using Tapatalk
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Old 09-14-2015, 11:52 AM   #11
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Anybody know about am reception, I get none, fm is fine, TV is fine. With our Blue Jays doing well I need to listen to the broadcast while we're camping Oh, by the way, I've changed the radio twice. It's a iRV Technologies.
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Old 09-14-2015, 06:29 PM   #12
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you may have to pull the radio and unplug the roof top fm/tv antena and add some kind of regular radio antenna.
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Old 09-14-2015, 07:02 PM   #13
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I have a similar one from these folks, but with Short Wave. Give it a look. Quality, long distance AM is hard to find. A radio like this, on your lap in a chair, with/without headphones, is a Godsend! CCRadio-EP AM/FM Portable Radio > AM FM Radios > AM/FM Radios | C. Crane
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Old 09-14-2015, 07:14 PM   #14
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Good plan MartyinSC, I may have to resort to that. It's just too bad something doesn't work as it is meant to.
Harley, not sure I want to jeopardise the TV reception which is good, thanks.
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Old 09-14-2015, 07:35 PM   #15
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John, I've been an avid Long-Distance AM and Shortwave listener since my youth. Yes, I even have a long-wire antenna strung outside my house! Ever since the golden age of AM died in the 70's, and music went to FM, little attention has been paid to AM. As a result, most radio manufacturers spend as little as they can on that circuit. Most radios (My 94 Buick was an exception, it had AM Stereo!) would only tune in an AM station if the transmitter was across the street! There's a lot to be learned in this, and lots of fun. Google AM DX, or Long Distance AM. Plus, places where we camp (away from city noises) are great places to tune in. Good luck!
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Old 09-14-2015, 11:25 PM   #16
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If you know your station or what program you listen to on AM. Here is a fix. I have my cell phone and use apps for local radios stations. with my stereo in the camper it uses blue tooth and I am able connect to my cell to listen to the broad cast.
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Old 09-15-2015, 07:27 AM   #17
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Good plan MartyinSC, I may have to resort to that. It's just too bad something doesn't work as it is meant to.
Harley, not sure I want to jeopardise the TV reception which is good, thanks.
I just added an antenna into the inside of the cabinet and hooked to radio only . tv still hooked to top antenna.
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Old 09-15-2015, 05:55 PM   #18
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I just added an antenna into the inside of the cabinet and hooked to radio only . tv still hooked to top antenna.
So, did you put some kind of splitter on the coax cable that plugs into the back of the unit? I believe that's the only spot for antenna.
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Old 09-18-2015, 06:14 AM   #19
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The Omni antenna is absolutely horrible. I replaced mine with the Jack antenna. Huge improvement. It tripled the number of stations I get. Installation was easy. Took about 3 hrs time all together. I was able to put it in the same place as the Omni antenna so the only additional hole was through the ceiling for the controller.
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