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Old 10-12-2014, 07:27 PM   #1
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Angry Will never buy again

I bought a 2012 Cross Roads Camper from a dealer. I bought it in August of 2013 closed it in October 2013 Re-opened it in May 2014 and it was soaked. The seals leaked the master bedroom floor was soaked from the water coming in. I was upset to learn Cross Roads offers a 2 year warranty but only good for the first person who buys the camper. Cross Road did not offer any assistance in the repair of my camper. They offered nothing. If you have a two year old camper, you would think there would be no issues. I will never buy a Cross Roads Camper again. I did a lot of research before I bought a camper, found the Hampton 38 and it was great, WAS being the operative word If you have had similar experiences let me know. stay away, buyer beware
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Old 10-12-2014, 07:45 PM   #2
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Sorry to say but no rv manufacturer transfers the warranty from first owner. The only transferable warranties are aftermarket warranties. Sadly, much of the ownership here falls on you as you should have been doing preventive maintenance such as checking caulking and looking for any sign of leaks. Not checking for that long a period of time would have actually voided your warranty even if you were the original owner. Also I hate to say it but I can tell you from personal experience these issues are not limited to crossroads. They are industry wide. I traded an excellent crossroads zinger for my current palomino sabre. It is only a couple of months old and going back to the factory with several major issues, none of which I would have known about if I didn't do routine inspections and maintenance on my unit. I wish you luck finding a good problem free unit that doesn't require routine maintenance and inspection.
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Old 10-12-2014, 08:16 PM   #3
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Sorry to say but no rv manufacturer transfers the warranty from first owner. The only transferable warranties are aftermarket warranties. Sadly, much of the ownership here falls on you as you should have been doing preventive maintenance such as checking caulking and looking for any sign of leaks. Not checking for that long a period of time would have actually voided your warranty even if you were the original owner. Also I hate to say it but I can tell you from personal experience these issues are not limited to crossroads. They are industry wide. I traded an excellent crossroads zinger for my current palomino sabre. It is only a couple of months old and going back to the factory with several major issues, none of which I would have known about if I didn't do routine inspections and maintenance on my unit. I wish you luck finding a good problem free unit that doesn't require routine maintenance and inspection.
Well I should probibly also asume you read my post. I bought the camper from a dealer who went threw the whole camper alledgedly, they said good to go. Now as far as preventative maintenance goes, I winterized the camper and it was bone dry and checked the roof, seals and slide outs as the manual stated when I closed it. Not sure what else I could have done. I used it for technically for two months
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Old 10-12-2014, 08:23 PM   #4
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I believe your statement 'buyer beware' is very important. Anytime you buy a 1 or 2 year old camper you have to wonder why the original owner got rid of it. I believe in extended warranties that include water damage.
Your beef might be more with the dealer that said all's good.
Like anaro said, good luck with finding a brand of Rv that does not experience any issues. Don't think there is such an animal.
Good luck with your Rv and hope you get your issues resolved.
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Old 10-12-2014, 08:28 PM   #5
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Did you do a pdi (delivery inspection)? Many dealerships say good to go and not the case. Both of my new good to go trailers had many many issues fixed during pdi before we even accepted possession and still more issues found later. We check on our unit during the winter. We go to the storage lot, go inside, check everything out. If able to, will climb on the roof and check the seals. We only close ours from Nov to Mar typically. I'm usually out to the storage lot approximately once a month to check on it. More frequently if I'm concerned about something ie a bad storm came through. It sucks and I feel your pain as the leak probably existed before purchase but you can't prove it. Now all you can do is find the leak, dry the camper out, and repair any damage.
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Old 10-12-2014, 08:51 PM   #6
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Yes we did a site delivery inspection. My friend who works for a Rv dealer wad thete when delivered. He inspected it with me. The campground in the winter is closed and we can not get in to inspect. So it is hardd to be able to.
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Old 10-12-2014, 08:55 PM   #7
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Well I see your point, but my only issue is that cross roads did not even offer to help with anything, even though the dealer sells cross roads. The camper was owned by a couple, the olny issuse the had was a window issue and a toilet issue, which were fixed. I guess when you buy something used and you pay a lot for it, you do take a gamble. I just think the customer service @ cross roads lack the compasionability to help.
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Old 10-12-2014, 09:15 PM   #8
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Have you found the source of the leak? Was it the window that had an issue? It sounds like the leak is bad enough to see in a driving rain. You can sometimes use a hose sprayed on the trailer to see if you can find leaking. Are there any cracks in caulking on the roof, by the marker lights, around the vents, windows, skylights, a.c. etc? Look at all slide seals (top of slide as well). It is also possible that the cause was debris (ie a stick, leaves, acorn whatever) stuck under a slide seal allowing water in.
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Old 10-13-2014, 04:39 AM   #9
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May be an insurance issue. Have you considered an insurance claim?
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Old 10-15-2014, 07:58 PM   #10
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I check mine after every rain. Checked yesterday and noticed one little drop on skylight trim. Guess I will be up on roof this weekend.
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