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Old 08-23-2013, 04:05 PM   #1
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Anyone know where I can get the cover or door that holds the filter in place on the 13.5 btu model in the 271bh13 Z-1? I cleaned the filter for the first time and the plastic just broke....no pressure at all....I wonder if the extreme heat has compromised the plastic?

Anyone have this problem?
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Old 08-23-2013, 09:21 PM   #2
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I had to buy one for our old Cruiser and at the time the only place I could find one was through Dometic. It was not cheap buying from them.

Looks like your unit is still new enough to be under warranty, have your dealer get you a new one under warranty.


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Old 08-24-2013, 01:09 AM   #3
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Mine cracked also. Not too bad. Superglued it.
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Old 08-24-2013, 02:43 AM   #4
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Ours broke on the first cleaning also. They are rather fragile for the purpose they serve. We were able to get ours directly from CR. I would suggest that you call Andi or Randy in the warranty department. Good luck.
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Old 08-24-2013, 02:44 AM   #5
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I like the warranty idea!. Darn, I should have thought of that first.

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Old 08-24-2013, 02:49 AM   #6
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I usually email Terry when I have something under warranty that is too small to have the Trailer sit at Camping world for two weeks to get fixed.
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Old 08-24-2013, 03:16 AM   #7
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Here isher contact info:
Andi</span>Miles</span></span>Service Writer</span>Email:amiles@crossroadsrv.com</span></span>Phone:260-593-3850 ext 2407</span>1115 West Lake St.</span>Topeka, IN 46571</span>
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