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Old 08-15-2016, 05:45 AM   #1
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Awning issue......... help

Bought a new Sunset trail 250RB .. Loving it....
BUT; the awning does not come all the way back in. The front does come in tight but the back hangs out 2". it seems like its rolling up twisted.. It also comes back in slowly.. or it seems that way.
ALREADY tried:
1. loosening the tarp on the camper and moving it forward and back... thinking its out of line.
2. No its not rolling in backwards or in reverse.
3. added second Battery to ensure the 12+ volts are there.
4. letting my wife retract it cause "she does it right"

Help me out what am I missing?
YES.... I could take it back to dealer but they are 4 hours away and camper repairs usually aren't rocket science.
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Old 08-15-2016, 07:48 AM   #2
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I don't have an electric awning, but mine on occasion has done the same thing.
What I have found is, it can and does slide in the track/groove on the roller.
When this happens I just slide it back and all is good again.
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Old 08-15-2016, 08:10 AM   #3
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If you have an electric awning with the adjustable pitch make sure there isn't more than 3 holes different from front to back. If you have more than 3 holes then this could cause the problem of the awning not rolling up even.
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Old 08-15-2016, 10:30 AM   #4
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what he^ said

and make sure both the front and back adjustments are the same
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Old 08-15-2016, 11:27 AM   #5
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that too

There are no adjustments like your talking about on this awning .. my last camper had them... This is a Solara Awning.
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Old 08-15-2016, 01:37 PM   #6
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Is it possible that the one arm is binding up when you put the awning in? I have the Carefree of Colorado power awnings on mine and on one of them sometimes one of the arms doesn't seat quit right and I have to give it a little push from the side and it pops right into place. I would have someone run the awning in while you are watching it and see if both sides start rolling up at the same time. If one side hesitates I would stop it right there and check to see what is causing it. It might be just a matter of spraying the joints with a little lube.
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Old 08-15-2016, 03:17 PM   #7
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We have the same issue as deesboy with our awning at times. Sometimes it will start to wrinkle when it is just about all the way retracted. As for one of the arms not retracting fully, IMHO the Solara awning is made pretty flimsy, the drive motor is on one arm and pulls the other arm in when retracting and the whole deal is twisting and drawing the drive arm tight and wrinkling the fabric slightly and also leaving some play (an inch or so) in the non drive arm.
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Old 08-15-2016, 03:54 PM   #8
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Could also be one of struts has gotten weak. Had that on mine & it wouldn't go in or out square & finally quit, they have to have the strut to work properly.
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Old 08-16-2016, 04:16 AM   #9
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Originally Posted by sjk1998 View Post
We have the same issue as deesboy with our awning at times. Sometimes it will start to wrinkle when it is just about all the way retracted. As for one of the arms not retracting fully, IMHO the Solara awning is made pretty flimsy, the drive motor is on one arm and pulls the other arm in when retracting and the whole deal is twisting and drawing the drive arm tight and wrinkling the fabric slightly and also leaving some play (an inch or so) in the non drive arm.
Yep that's the way it is......
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Old 08-16-2016, 04:17 AM   #10
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Could also be one of struts has gotten weak. Had that on mine & it wouldn't go in or out square & finally quit, they have to have the strut to work properly.
Mines new..... two weeks old!! worn out strut from new???
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Old 08-16-2016, 08:46 AM   #11
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Mines new..... two weeks old!! worn out strut from new???
Stranger things have happened on "new" rvs. The struts were just a suggestion.
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Old 08-16-2016, 10:11 AM   #12
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I would just take it back to the dealer for warranty work. Take pics and send to both dealer and Crossroads with receipt requested. Crossroads almost always asks for a pic of problem. If you play around with it yourself you may void warranty if you can't fix it.
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Old 08-18-2016, 03:33 PM   #13
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Quote:
Originally Posted by sjk1998 View Post
We have the same issue as deesboy with our awning at times. Sometimes it will start to wrinkle when it is just about all the way retracted. As for one of the arms not retracting fully, IMHO the Solara awning is made pretty flimsy, the drive motor is on one arm and pulls the other arm in when retracting and the whole deal is twisting and drawing the drive arm tight and wrinkling the fabric slightly and also leaving some play (an inch or so) in the non drive arm.
About the awning wrinkling just as it is almost in . I figured it out ..they put a screw into the awning cord (not the awning mat'l) to secure to c channel . I added a screw to actual mat'l as the mat'l slides a bit when rolled up...no more wrinkles....
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Old 08-18-2016, 06:35 PM   #14
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About the awning wrinkling just as it is almost in . I figured it out ..they put a screw into the awning cord (not the awning mat'l) to secure to c channel . I added a screw to actual mat'l as the mat'l slides a bit when rolled up...no more wrinkles....
Thank you,I will definitely take a look and give it a try.
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Old 08-19-2016, 04:14 AM   #15
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About the awning wrinkling just as it is almost in . I figured it out ..they put a screw into the awning cord (not the awning mat'l) to secure to c channel . I added a screw to actual mat'l as the mat'l slides a bit when rolled up...no more wrinkles....
could you snap a picture for clarity.. There is also one screw though my awning at the front of the camper.... but removing it doesn't seem to make any difference.
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