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Old 08-20-2013, 01:39 AM   #1
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Location: Rockport, TX
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Just wondering how many folks check BBB to see what a dealer's rating is before they buy? I didn't, but wish I would have. Two dealers in Rockport, TX, one accredited and rated A+, one not accredited and rated D-.....guess which one I bought my Rushmore from? Reckon Crossroads ever checks out a dealer before they contract to sell thru them?

I purchased a boat at the same dealer a couple years ago, and the marine service department was great......can't say the same about the RV service department. They claim to have ordered a new door for the W/D closet almost a year ago. Never got it. I talked to Bill Stout in May, and supposedly they were gonna ship me one directly. I suppose he got canned in the recent shuffle I read about, because I never got the door, and now emails to him are returned undeliverable.

Guess I'll turn it all over to my independent service guys I found. I swore off the dealer....I never intend to set foot in their place again.


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Old 08-20-2013, 02:51 AM   #2
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try:
Terry Baughman tbaughman@crossroadsrv.com</span>or</span>

Mark Quinn</span> </span>mquinn@crossroadsrv.com</span>
</span>I worked with Bill on a significant issue with our bed slide last year. Sorry to see him go - was a big help. I am now trying to get help from Terry or Mark.</span>My e-mail to Bill was returned undelivered but the e-mails to Mark and Terry were delivered.</span>
Edited by: NorskeNY
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Old 08-20-2013, 02:55 AM   #3
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I can recommend Bill Hodgebhodge@crossroadsrv.com
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Old 08-20-2013, 03:03 AM   #4
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Quote:
Originally Posted by Beamer5
I can recommend Bill Hodgebhodge@crossroadsrv.com
X2
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Old 08-20-2013, 03:38 AM   #5
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Will
Mark Quinn is the supervisor of the service department.
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