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Old 05-14-2014, 11:41 AM   #1
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coatings and extended warranty questions

Hi everyone on the forum, I am picking up a 2015 ST28BH on Friday. Of course the dealer let me know that they offer.....
1) a diamond coating package that consists of a coating that protects the exterior of the unit from "chalking", protects the graphics, dont have to wax. Comes with a 10 year warranty. All for the price of $1996.
2) a scotch gaurd package for the interior for $1495

Then an extended warranty that gives 7 years coverage for $2950. With a $100 deductable.

Of course they need to know by the end of today! I also asked why they did not mention this to me at the time of ordering the unit btw!!

Please forum members what are your opinions.
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Old 05-14-2014, 11:45 AM   #2
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JIMO put all that money in your pocket and not theirs
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Old 05-14-2014, 11:56 AM   #3
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Only one I bought was the 7 year warranty. But you'll get different views on that on this forum.
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Old 05-14-2014, 12:16 PM   #4
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First, congrats on picking a great trailer. I'm jealous of that kitchen island, very cool.

I don't like the sounds of the pressure tactics, unless there is a deadline to pickup the trailer they need to meet. They of course would like it if you didnt shop this around or think about it.

The fabric and exterior protection - I vote no. Reason being is they're just going to spray some stuff on your furniture and schlop some synthetic wax on the shell and buff it out..$2K buys quite a few wax jobs. And, $1500 for scotchguard...wow.

If your not up to getting on a ladder to wax your trailer, your still better off hiring someone to wax it at least once a season. Don't want to harp on it, but wow, that's alot of money at the end of the day.

Those warranties usually require you bring in the unit for annual inspections and touch ups. You should double check the fine print. They're banking on the fact most people won't bother and the alleviates them of any warranty work.

Now, the extended warranty, I vote yes. But...that price seems steep.


Who's the warranty company and what level of coverage are they providing?


My dealer didn't need a decision on the extended warranty until the day before we signed paperwork so he could include it in the bill of sale.

You can shop your extended warranty to get a good price. The nose to tail extended warranty on my 300BH with tire protection was around $1700 if i remember. I opted out of the tire warranty and ended up paying a few hundred less.

Lastly,

Call Customer Service at Crossroads and ask about exterior maintenance to prevent chalking and preserving the graphics. They'll tell you what to do.
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Old 05-14-2014, 01:25 PM   #5
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I'd say forget the exterior/interior protection packages. A decent wax and a little elbow grease will go a long way for your exterior and I don't see the interior getting that dirty if your even just a little bit careful.

I did however, purchase a 5 yr extended warranty from Easy Care which was about 50% of your quoted price. For me, the warranty is worth it.
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Old 05-14-2014, 04:00 PM   #6
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Be very careful about buying extended warranties from the dealer. They are usually little more than a huge profit generator for the dealer with a bunch of exclusions and conditions for you. You would be betTer off doing independent shopping during your first year than making a quick and expensive decision now.
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Old 05-14-2014, 04:24 PM   #7
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I bought an extended warranty - but the paint protection and exterior stuff - pure profit generator - save your cash. However, research the extended warranty - unless you plan on trading your trailer every few years.....Mine has on-site service.....
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Old 05-14-2014, 08:11 PM   #8
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I bought the Extra Ride warranty for about half that. I would forget about the exterior and scotchgard package.
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Old 05-15-2014, 07:18 AM   #9
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Hi, thanks for your quick and insightful responses. I decided on no to all. I have no problem waxing the trailer once a year, especially when the outside kitchen fridge is so handy and will be filled with cold beer! As for the scotch gaurd we will just be carefull. Said no to the extended warrenty as well. I didnt ask who was providing the coverage. We will take a chance and keep the $2950 in our pockets. I figure if something does go wrong it shoud go wrong within the first year. If it doesnt I have almost $3K to put towards a potential problem. Thanks again everyone, what a great place to share information.
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Old 05-15-2014, 08:32 AM   #10
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You can shop around. You can buy a warranty from anywhere over the next few months as a new trailer. I got to believe you can get a hitch to bumper 7 year warranty for around 1500.
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