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Old 09-10-2013, 02:46 PM   #1
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I have sent many emails to the folks over at CR's and have no response!

Now I have to call and be one of those pain in the ass customers.
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Old 09-10-2013, 06:16 PM   #2
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Just talk to Ron or Leonard. They will get it handle.
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Old 09-10-2013, 08:56 PM   #3
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Quote:
Originally Posted by ken07734

I have sent many emails to the folks over at CR's and have no response!
*
Now I have to call and be one of those pain in the ass customers.
Ken
Squeaky wheel gets the grease!!!!



Edited by: sleepyT
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Old 09-10-2013, 10:29 PM   #4
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when I called the customer service, I was treated very well and they took care of my issue.
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Old 09-10-2013, 10:45 PM   #5
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X2 here.......only it was Lynn (male) I spoke to. Very accomodating.
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Old 09-10-2013, 11:15 PM   #6
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We dealt with Bill Hodge twice, he was great to work with. If its warranty have your VIN number ready and they will document any issues.
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Old 09-10-2013, 11:17 PM   #7
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Emails are basically indirect contact. They are just not reliable for a multitude of reasons . You want a responce CALL! On another recent post here it stated Bill was starting a new job so he is probably not available.Edited by: socoguy
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Old 09-11-2013, 01:18 AM   #8
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I prefer e-mail for one simple reason. I have written proof of what was said.
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Old 09-11-2013, 03:40 AM   #9
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Good point Cliff but it only works if you get a responce. Many here are complaining of a lack of responce to thier email inquires.
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