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Old 09-21-2015, 01:27 PM   #1
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DVD has sound but no picture

Went camping this past weekend for the first time in our 2012 Cruiser. While the dealership showed us that the DVD player was working, we were only able to get sound, but not the picture.

What did we do wrong? The TV is mounted so it's hard to look behind at the control panel to see what's unplugged. Do you need the HDMI cord to get the picture to work?
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Old 09-21-2015, 01:40 PM   #2
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On mine i have to use the tv remote with the tv on turn the tv from tv to DVD.
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Old 09-21-2015, 03:44 PM   #3
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Can you look at the back of the DVD player and tell us what cables are there?
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Old 09-21-2015, 06:50 PM   #4
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Your TV should be able to be lifted up fairly easily and pulled out. You can see which cords are connected and if you share, we can probably diagnose the issue.
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Old 09-24-2015, 11:28 AM   #5
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I was able to figure it out. The yellow cord connection was loose behind the stereo
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