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Old 08-25-2013, 12:44 AM   #1
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I Own the 2012 CTX with the outdoor kitchen . I have problems with the door....last year the screws that hold the two cylanders that keep this panel open were loosening and the the panel was starting to le go on the fifthwheel.
My dealer changed the panel and the cylanders .....he installed 45lbs cylanders instead of the 70lbs ones .....but now I have another problem.....the panel does not open completely......I have to help it with another stick to keep it completely open....
Does any one have a good suggestion ?
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Old 08-25-2013, 12:56 AM   #2
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We had to have this door replaced because the screws pulled out of the door which rendered it useless. Fortunately, we were able to have the factory replace it when we were at the rally. You should contact Crossroads warranty about the cylinder change as your door was (IMHO) designed to have 70# ones. Your dealer may have taken a short cut. (Again, IMHO)

Why have an outdoor kitchen that you can not use as seen when you were shopping for your RV?
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Old 08-25-2013, 01:00 AM   #3
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Thanks....what do you meen by IMHO
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Old 08-25-2013, 01:21 AM   #4
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IMHO - In My Honest Opinion
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Old 08-25-2013, 01:32 AM   #5
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Or IMHO=In My Humble Opinion

This was the one I learned a long time ago. I use it to let someone know that I do not intend to bash anyone and that it is strictly my opinion.
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Old 08-27-2013, 10:45 PM   #6
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I have a st31bh and am having the same problem. After the screws on the door ripped out, the dealer "repaired" it under warranty. They just moved the screws over a quarter inch. No big shocker that they pulled out again. I bought some larger brackets from Keystone that I saw on a friend's Laredo, but they don't work either. I'm frustrated. I wish there was a good solution. I fear the repair will keep failing and my warranty in nearing the end.
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Old 08-27-2013, 11:01 PM   #7
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I sent an e- mail to cruiser Customer service and they don't seem to have a long term fix on this. My dealer installed aluminium plates between bracket and panel, this worked very well, but transfers pressure to the hinge that holds the panel!!!!!
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Old 08-29-2013, 10:27 AM   #8
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I suggest that you contact the customer service/warranty area directly. We had great success with Andi Miles. </span>
</span>Here isher contact info: </span><div style=": rgb251, 251, 253;">Andi</span></span>Miles</span></span>Service Writer</span>Email:amiles@crossroadsrv.com</span>Phone:260-593-3850 ext 2407</span>1115 West Lake St.</span>Topeka, IN 46571</span>

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Old 09-02-2013, 06:08 PM   #9
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External beautiful kitchen must contain with beautiful cabinets and other beautiful kitchen stuff.If you have any problem in your external kitchen panel then you should hire a inspection contractor which fix it easily...</span>

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Old 07-03-2015, 07:57 AM   #10
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I'm not sure my thread went through......we are now in 2015 and still have the same problems with new door installed in 2013......Does anyone know if cruiser came out with new brackets......or have you changed your hinges which is the major problem......I'm looking for replacing my hinges with bigger ones even if I have to install on the outside.....any suggestions
Thanks
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