Factory service
We have had no luck in getting Crossroads to address our warrantee issues through the dealer network. We took it to a large dealership in Florida and they ordered the parts, fixed a couple of things, but the major item was not fixed as the wrong part came in.
The local dealer here in Ontario has had no luck in getting the parts into their store to fix our problems. My husband wants to take it to the factory. We are a day and a half drive from the factory, however we are going to the rally next month, and if that does not work for them, we are going out west after Labor day so there is another opportunity on our way out.
Does anyone have any experience getting stuff repaired on the unit at the factory? Anything we should know?
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2012 Cruiser Sahara 330SS
2015 F250 Super Duty diesel
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