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Old 07-10-2014, 05:30 PM   #1
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IntelliJack Information

I have a very minor issue with my Intellijack. I contacted Intellijack directly to solve this issues. This is the e-mail response I received.


"I regret to inform you that due to circumstances beyond our control, we are forced to take the IntelliJacks product off the market. We are no longer able to provide support and spare parts. You will have to address your concerns directly with Crossroads (260.593.3850)."

I am passing this along for your Knowledge.
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Old 07-11-2014, 06:29 AM   #2
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Well ain't that just peachy keen!!!!! No support or parts.
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Old 07-11-2014, 06:34 AM   #3
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Smells like a law suit happening some place.
Not good.
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Old 07-11-2014, 06:48 AM   #4
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You would think that if they are taking their products off the market that they would take down their web site, http://www.intellijacks.com/.
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Old 07-11-2014, 07:38 AM   #5
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What was the problem you were having? I have intellijacks too, so I'm curious what the issue is with your system?
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Old 07-11-2014, 03:42 PM   #6
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IntelliJacks

My issue was simple. The small grey buttons have fallen out of the receptacle. I wanted a couple sent to me from IntelliJack vs, going through CR. You read the response.

I am using modified golf tees. They are working.
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Old 07-11-2014, 10:02 PM   #7
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I emailed Intellijack and the writer of the previous response from Intellijack stated unfortunately it was true.
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Old 07-12-2014, 12:52 PM   #8
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This is a concern to me since I also have this system in my fifth wheel. It has worked great so far so I hope I don't have any issues.
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Old 07-14-2014, 02:31 PM   #9
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Update to my minor issues.

I received a call from Al at IntelliJacks. He is sending me the parts I need to make my system whole.
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Old 07-14-2014, 02:39 PM   #10
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Well that's good news. Should have made you feel better.
Did you by any chance ask him what the situation is there?
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