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Old 03-20-2016, 06:45 PM   #1
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Nut for the nut?

Not for me, for my scissor jack! It appears the nut used to screw it up or down covers another smaller nut. Anyone know where I can get a replacement for the one that came off?
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Old 03-21-2016, 06:19 PM   #2
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maybe a couple of pics will help:

With nut: without nut over the nut:
Attached Images
File Type: jpg Chicot March 2016 085.jpg (270.8 KB, 6 views)
File Type: jpg Chicot March 2016 084.jpg (409.7 KB, 7 views)
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Old 03-21-2016, 06:56 PM   #3
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Best bet may be to contact the manufacturer of the jack. Do you know the brand??
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Old 03-21-2016, 08:04 PM   #4
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It looks to me like one of the stabilizers is put on backwards. The shaft in the lower picture should be under the camper on the inside, not facing the outside. The other end of the shaft should look like the one in the upper picture.
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Old 03-21-2016, 08:25 PM   #5
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I'm not sure it's on backwards Kemp. The rear of most screws are not formed into a hex head. Would like to see the other end though.
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Old 03-21-2016, 09:08 PM   #6
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Quote:
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I'm not sure it's on backwards Kemp. The rear of most screws are not formed into a hex head. Would like to see the other end though.
The reason I say it looks like it is installed backwards is the threaded shaft sticking out. The threaded shaft should extend under the trailer, not towards the outside.
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Old 03-21-2016, 09:10 PM   #7
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After looking at both pictures, I think you're correct Kemp.
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Old 03-21-2016, 10:02 PM   #8
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Came across same issue on another forum and have put in a request for replacement with the manufacturer.
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Old 03-21-2016, 10:04 PM   #9
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Did you look at the inside of the jack?
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Old 03-22-2016, 05:26 AM   #10
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Get a new one, they're cheap.
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Old 03-22-2016, 08:09 AM   #11
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Quote:
Originally Posted by DavisK View Post
The reason I say it looks like it is installed backwards is the threaded shaft sticking out. The threaded shaft should extend under the trailer, not towards the outside.
If that's the case it was a manufacturers defect.
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Old 03-22-2016, 08:11 AM   #12
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Get a new one, they're cheap.
I'll say! Two were replaced under warranty in the first year. I'm not sure if this was one of the replacement jacks.
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Old 03-23-2016, 09:25 PM   #13
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I sent an e-mail replacement request to Ultra Fab products and got this speedy reply from Heather:

"I am sorry to hear of your trouble with the scissor jack, I can send you out a nut repair kit which is for 2 scissor jacks at no charge. I will send it out UPS ground to the address you provided in this email. I will ship it out 3/24/16"

Great customer service and product support! I may buy a new jack and keep the repair kit for emergency replacement.
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Old 03-23-2016, 09:31 PM   #14
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Glad you got a quick answer and that they stood by their product.
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