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Old 11-11-2018, 07:17 PM   #1
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Protruding Staple Under Roof Membrane (HELP)

I was cleaning off my roof today and noticed what appears to be a staple working it's way up through the roof but hasn't yet came all the through the roof membrane. Any suggestions on how to fix this? I was thinking about placing a piece of rubber on top it and tapping it back then taking some self leveling caulk and cover that area? If anybody has any other suggestions I'm all ears. The camper is still under warranty but taking it to the dealer really isn't an option as it is permanently parked...
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Old 11-11-2018, 07:33 PM   #2
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Just a thought. You could pound it down as you mention, but could use Eternabond tape. Many swear by it, and it is for that type surface, but it will probably work itself out again. Might be just as easy to make a 1 inch cut, remove the staple, put in a woodscrew or 2 of equal length, then use that tape to seal your tiny cut. I have a couple staples coming noticeable, this is the route I plan on going.
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Old 11-11-2018, 07:39 PM   #3
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I too was concerned about it resurfacing also but I just didn't really want to cut into my roof being that it's not even a year old yet, but that does sound like a better long term fix... Thanks
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Old 11-11-2018, 07:59 PM   #4
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Whoops, i see UNDER WARRANTY. Get them fixing that. Right now...
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Old 11-11-2018, 08:27 PM   #5
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They should make a service call I would think? There only about an hour away.
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Old 11-12-2018, 06:14 PM   #6
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The same thing happened to mine only it was several staples coming up. I to it to the dealerwhere I bought it but got the run around and the wanted a small fortune to remove and replace the entire roof. Since mine were along the edge, I removed the molding and peeled the roof membrane back, pounded the loose staples flat or pulled them out then put a screw at each staple all the way down the lenght ofthe roof. I placed the screw head over the staples so they would not come back. Then layed the roof membrane back dowm with glue and sealed and caulked everything up. No problems for about 4 years now.
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Old 11-12-2018, 07:33 PM   #7
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Was yours under warranty? I emailed my dealer and of course I haven't heard back yet, I will give them the benefit of the doubt due to Veterans Day but if I don't hear from them by early afternoon tomorrow they will be getting a phone call. I have a feeling that I will be making the repair myself. But if the dealer gives me the run around I will do my best to contact Crossroads personally...
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Old 11-12-2018, 07:39 PM   #8
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It might be a good idea to contact CR anyway. Plus document all your correspondence, email and telephone. Also take pictures to go along with your emails.
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Old 11-12-2018, 07:50 PM   #9
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Will do Lloyd, Thanks for the advice...
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Old 11-12-2018, 08:24 PM   #10
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I thought it was because the roof warranty was longer than the regular warranty. I think it was 5 years on the roof but when I brought it back to Camping World they told me the rubber membrane was still under warranty but it did not cover the staples coming through. I also had an extended warranty but they said that only cover electronics and some other things but still not the staple situation. So much for warranties.
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