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Old 10-18-2010, 09:46 AM   #1
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Hey to all- we are new to the forum and are looking for your thoughts.

My wife and Ihave had a 5th wheel for 3 years. We are in the process of upgrading to a Seville 35 ck. We are about 80% sure we will acquire one within the next 1-2 weeks. My question is this, has anyone bought a camper (any camper) from Camping World, if so how was the service after the purchase?



Also, our last 5th Wheel had numerous cracks in the outside side wall - has anyone experienced crack(s) in the 35ck and was this during the warranty period of 3rd to the 5th year? If yes, how was the repair handled and how was the service - most important where you satisfied with the outcome.



Thanks

Byron & Gail
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Old 10-19-2010, 03:11 AM   #2
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If you buy this at Camping world you should be able to take to any CrossRoads dealer, You might even be able to take it to any Thor dealer, But I would ask about that one.



I have no dealings with CW with the exception of them emptying my pockets each time I go in.
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Old 10-19-2010, 03:29 AM   #3
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Just watch them on price, their "sales" price flyers are basically MSRP discounted by about 10%. A new Crossroads 2010/11 should be easy to get 25-20% off. There is a online retailer too, www.wanarv.com
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Old 10-19-2010, 03:58 AM   #4
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I would also check out RV Wholesalers in Ohio.Can have some great prices.Edited by: campsurveyor
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Old 10-19-2010, 04:01 AM   #5
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Sadly they (RVW) don't sell the Seville line.
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Old 10-19-2010, 04:47 AM   #6
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I had camping world install an electric awning on my 5th wheel, it was a nightmare to say the least, they shorted out the electric in the bedroom when they drilled to install the new awning, it was a hell of a mess, then they said it wasn't there fault, after alot or verbal fighting they admitted there mistake, it was almost a 2 hr ride back to camping world to have it fixed, took them a week to repair, lots of BS excuses, when I went to get it my unit was in the parking lots, unlocked, all the storeage doors were left unlocked, I asked the service writer if he had checked it to see if it was ok, he simply said no, I said I suggest you check it, he did, the camper was dirty inside, they did fix it, it took alot of fighting and after that I threw out my presidents card and I sam done with them....it was at Sapilla's in Canton, Ohio...as far as I am concerned when camping world went into the RV sales business, they simply went to hell in a hand basket, and no way would I ever buy a new RV from them........
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Old 10-21-2010, 11:20 AM   #7
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So you are claiming they knew the wiring was there and drilled right through it on purpose??




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Old 10-21-2010, 03:34 PM   #8
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No....He's claiming their stupid for not knowing where the wall framing is and drilling into that rather then a wall cavity with wires.....
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Old 10-21-2010, 09:28 PM   #9
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As far as repair I guess they are all different. The one local to us installed a new toilet in our old Cruiser and did two Dometic AC warranty repairs on our Paradise Pointe and did a great job. One of the AC repairs they had to run wiring through the ceiling from the rear AC unit to the thermostat towards the front of the trailer and when they were through it looked just like it did when it went in and the AC has worked as it should since they fixed it. I guess it is the luck of the draw if you have a good one in your area for service.



As far as their RV prices we looked at several Class A's both diesel and gas while we were there and 20% off MSRP was about the best they seemed willing to do at the time. We told the sales guy thanks but we can do better at other dealers.
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Old 10-21-2010, 11:02 PM   #10
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Thanks - we have been dealing with the CB Iowa Camping World - they seem nice - but of course all sales folks do when they need or want to. So far there are better prices (for the same unit) of about $2500 that are actually closer to us. Monday brings the day for calls and determine what the "best, best" price will be. We do like the idea of purchasing from Camper World - primarily due to the number of repair locations. However, saying that I know they would also service a CR acquired from elsewhere.

Thanks

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