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Old 12-21-2012, 01:16 AM   #1
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Does anyone out there belong to any "Emergency Roadside Assistance" Clubs....like Coach-net, AAA +, Good Sam etc...??? We received a free 1 year membership with purchase of our ST25RB....never did use it yet, but just received renewal notice going into year 2. Cost of about $120US/year. Read few reviews about Coachnet that didn't paint a pretty picture of some service calls from members. Just wondering what options are available out there for Emergency road service while away from home in case say slide won't come back in, or something else"major" happens. Any applauds/complaints would greatly be appreciative to not only myself, but other Crossroad members as well. I really like the idea of going away on vacation & having a telephone number I can call if anything happens while on the road that I can't take care of myself.



Merry Christmas to All !!



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Old 12-21-2012, 01:55 AM   #2
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Tony,
I have a 2012 CR 28RKX and the first year of my warranty will end in April. I had the free one year of Coachnet also but I recently signed up for a 3 year susbscription to Good Sam ER assistance. The biggest reason for doing so was not so much what others have said or not said, but because of what I have read about their CEO, Marcus Lemonis I think his name is. It appears that the company policy has gone back to "the customer is right." At lease from what I can read, and I have read some complaints from people where they have written to him and he has reacted almost immediately. So, not knowing what anyone else offers it appears as though Good Sam is growing and the only way to grow and keep customers is to service what you sell. So, haviing said that, I have not had to use it yet and hope I never do. But, if I ever do and it is or is not what it is made out to be, you will hear from me, as will Mr. Lemonis.

I hope this helps a little.

Merry Christmas,
Jim
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Old 12-21-2012, 02:10 AM   #3
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I think any one of the big two can be back or good depending on who handles the call or who their vender is
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Old 12-21-2012, 02:31 AM   #4
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Hi Jim.....does that Good Sam Road service cover help with slides? I think I could handle any other problem that comes my way except for the slide issue. Our old trailer before this Crossroads one never had a slide & we had it for 14 years...and no problems whatsoever. This is our first slide trailer, and I guess after reading all the slide issues in this forum, I'm a bit paranoid about the big "what if".
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Old 12-21-2012, 02:34 AM   #5
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I see Tonemeister is also from Ontario.We are members of ExplorerRV Club which gives us a magazine, six yearly and discounts on parts and camping at participating campgrounds and companies.We also have road side insurance thru them.It covers two vehicles plus one trailer in Canada,US or Mexico.The cost is $125.00 yearly.We used it once last year at Parry Sound to have a tire changed and the service was excellent .The Company even phoned back after the Job was finished to make sure we were fixed up and everything was ok,can't ask for more than that.
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Old 12-21-2012, 02:47 AM   #6
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We have used Allstate plus roadside 3 times, it was well worth the cost, no hassle with the claims (stopped using that truck) Have Good Sam now, havent used it but would not be without it. Check with your local towing company for which one's they have the best dealings with and what a tow of your TV and trailer would cost, can get very expensive
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Old 12-21-2012, 02:51 AM   #7
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I believe that the RV Explorer Club insurance is thru Wayfarer Insurance brokers. I called them to inquire whether they covered slides & they said no. They are basically like the CAA autoclub.....tire changes, lock services, & gas delivery. Girl I spoke to actually told me not to use them, because that part of insurance wasn't very popular. Again, I carry a spare on both truck & trailer....I can replace flat tire myself. On my new 2011 truck I have a 5 year bumper to bumper including 24 hour roadside assistance. I really only want someone that can repair slide if needed while on the road, so that option (if anyone out there does cover slides) would be the most importantto me.

Thanks guys forall yourinput....it really does help!
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Old 12-21-2012, 02:53 AM   #8
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We have Good Sam ERS. Used it once. They towed our truck and 5th wheel about 50 miles to a campground. Problem was with the truck. It was a Saturday. They towed the truck to a dealer. Drove us to town for groceries. Gave us a phone number in case we needed something. Came back Monday morning and drove me to the dealer. We got the truck fixed same day. Excellent service.
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Old 12-21-2012, 02:55 AM   #9
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Roadside assistance will not cover a slide problem. They are not really equipped to handle a slide out that is stuck open. If they put the trailer on a flatbed, it would be too wide for legal towing without a wide load permit. Most rvers that have had this problem can get the slide in using the manual crank or enough physical help to push the slide back in. Otherwise, you would need to call a mobile RV tech.
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Old 12-21-2012, 03:01 AM   #10
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Albert,
Wow, I am pleasantly surprised, although I should not be...when you look at insurance and what it is for, many of us use it, many of us never had, and that's how they figure out the balance and cost in between. I would say those that handled your problem went above and beyond, but I am pleased to see they have. I have AAA also and 2 years ago had problems with my Escalade during a trip to the west coast (Denver, Boise, Portland, Black Hills) and had to call them 3 times, each and every time I was well taken care of. But, as I said, I have paid for it for almost 30 years, so the few times I have used it probably weren't worth the cost, but we all think about the big "what if" and that's why we have it.

Merry Christmas,
Jim
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