Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-20-2013, 10:10 PM   #1
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
With the amount of Spam the forum has had the last two days I would guess that Crossroads has giving up on supporting their customers. Who were those people that attended the factory rally that said Crossroads management was going to step up their efforts to monitor the forum and listen to what their customers had to say? The CR admin still has not been on the forum since Feb. The Redwood forum was hit by the same Spam yesterday morning but it was taken care of quickly. At least give one or two users on this forum the ability to take care of the Spam if they (Crossroads) don't intend to do anything about it. I guess we know where managements interest are (Redwood), I guess it should be because their top of the line Redwood is now having quality issues. Looks like a trickle down effect from CR. Sorry for the early morning rant but this crap is getting old!
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 09-20-2013, 10:40 PM   #2
Full Time Camper
 
fhenn's Avatar
 
Join Date: Jul 2006
Location: Ms
Posts: 2,739
Yes it is

__________________
Frank and Janet Henn
2017 380MBH pushing a 2007 Dodge
CDT with a six speed Automatic
Traveling with Hoover and Rainbow the wonder dogs and now with Sunshine the rescue Schnauzer.
fhenn is offline   Reply With Quote
Old 09-20-2013, 11:58 PM   #3
Full Time Camper
 
Join Date: Apr 2011
Location: Pennsylvania
Posts: 2,399
Keith & Frank
I reported those posts, but not sure to who
__________________
Rosie & Tommy
Coatesville Pa.
2017 Ford F350 Lariat Power Stoke DW
2013 Cruiser Patriot 305 SKP

In God We Trust
A proud member of the one percent...Semper Fi
sleepyT is offline   Reply With Quote
Old 09-21-2013, 02:02 AM   #4
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,164
Is there a specific email we could message. If as many of the members as possible send a request do you think it could help. Maybe send one every time you enter or leave the forum. The spam really is a PITA!
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 09-21-2013, 02:15 AM   #5
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
Al, the Crossroads admin never even gets on the forum anymore so pretty much useless sending anything to them. The user "bplunkett' Brad Plunkett is the only admin I have seen on here since the first of the year and that is only if hounded about the Spam issue. They (Crossroads) does not have anyone that monitors the forum on a daily basis like the Redwood forum does. It just does not show much interest in what their customers have to say about the products they are building.</span>
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 09-21-2013, 02:28 AM   #6
Full Time Camper
 
Join Date: Oct 2004
Location: Texas
Posts: 1,508
How about sending messages via the Redwood forum so someone gets the message? Problems on this forum do reflect on all CR products and potential/repeat customers.
__________________
Larry Day

Texas Baptist Men-Retiree Builders member since '01
13 Silverado 3500HD D/A, 2wd CCSB srw, custom RKI bed
11 Cruiser CF32MK
http://www.picturetrail.com/dayle1
Dayle1 is offline   Reply With Quote
Old 09-21-2013, 03:12 AM   #7
Full Time Camper
 
anaro's Avatar
 
Join Date: Jan 2011
Location: Mebane, NC
Posts: 2,394
I was just thinking that Dayle. If we keep inundating the redwood forum with complaints about spam over here maybe they will get on having someone come on here or at least give a user mod powers to delete them.









It appears bplunkett frequents the redwood forum now so I sent him a pm over there begging him to come deal with spam and make one of us a mod so we can handle the spam.Edited by: anaro
__________________

2014 Chevy Silverado 3500 SRW Duramax
2011 Zinger ZT26BL-sold
2014 Sabre 34REQS

***Member of the Mason-Dixon Group***
anaro is offline   Reply With Quote
Old 09-21-2013, 03:43 AM   #8
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
Yes they seem to take care of that forum just fine........
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 09-21-2013, 05:35 AM   #9
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,164
Post those addresses lets all get started. Squeeaky Wheel just might work. Should we post them all over this forum?
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 09-21-2013, 06:49 AM   #10
Site Team
 
mark5w's Avatar
 
Join Date: Sep 2012
Location: PA
Posts: 4,760
Same old, same old. Previously i sent complaints via email, time to do it again.
__________________
Mark & Susan
Lehighton, Pennsylvania

'13 Cruiser Patriot 335SS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
mark5w is offline   Reply With Quote
Old 09-21-2013, 09:38 AM   #11
Weekend Camper
 
tkinley8193's Avatar
 
Join Date: Sep 2013
Location: south carolina
Posts: 12


looking at buying a st270bh soon is this the kind of service I can expect or does "CR" have good customer service Thanks for your opinions and advice.
__________________
Travis
2007 Toyota Tundra 5.7
2014 Sunset Trail ST270BH
tkinley8193 is offline   Reply With Quote
Old 09-21-2013, 01:19 PM   #12
Full Time Camper
 
Tim D's Avatar
 
Join Date: May 2013
Location: So IL
Posts: 1,811
What is the address for the Redwood forum?
__________________

Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
Tim D is offline   Reply With Quote
Old 09-21-2013, 03:04 PM   #13
Full Time Camper
 
anaro's Avatar
 
Join Date: Jan 2011
Location: Mebane, NC
Posts: 2,394
Quote:
Originally Posted by tkinley8193

looking at buying a st270bh soon is this the kind of service I can expect or does "CR" have good customer service Thanks for your opinions and advice.
Well that depends on who you talk to. Some have had great service and some have had horrible service. Crossroads had new management a couple of years ago who ran it into the ground. They no longer work for crossroads. Too soon to tell if any of the damage they did will be turned around. It is a shame because crossroads used to have great service all around which is why I bought my zinger. I have to say I haven't had any real problems but I have been fortunate that I have a good tt.
__________________

2014 Chevy Silverado 3500 SRW Duramax
2011 Zinger ZT26BL-sold
2014 Sabre 34REQS

***Member of the Mason-Dixon Group***
anaro is offline   Reply With Quote
Old 09-22-2013, 12:44 AM   #14
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,164


Quote:
Originally Posted by anaro
Quote:
Originally Posted by tkinley8193

looking at buying a st270bh soon is this the kind of service I can expect or does "CR" have good customer service Thanks for your opinions and advice.
Well that depends on who you talk to. Some have had great service and some have had horrible service. Crossroads had new management a couple of years ago who ran it into the ground. They no longer work for crossroads. Too soon to tell if any of the damage they did will be turned around. It is a shame because crossroads used to have great service all around which is why I bought my zinger. I have to say I haven't had any real problems but I have been fortunate that I have a good tt.

You will generally find that most folks post negative issues. Many of us have had good experiences. No manufacturer is perfect just do your homework so you have confidence in you decision.

We are getting off point this thread was started to explore the lack of support of CR to control SPAM on this forum
Edited by: socoguy
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 09-22-2013, 12:48 AM   #15
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,164

Quote:
Originally Posted by anaro
Quote:
Originally Posted by tkinley8193

looking at buying a st270bh soon is this the kind of service I can expect or does "CR" have good customer service Thanks for your opinions and advice.
Well that depends on who you talk to. Some have had great service and some have had horrible service. Crossroads had new management a couple of years ago who ran it into the ground. They no longer work for crossroads. Too soon to tell if any of the damage they did will be turned around. It is a shame because crossroads used to have great service all around which is why I bought my zinger. I have to say I haven't had any real problems but I have been fortunate that I have a good tt.

You will find most people will post negative issues many of us have had good experiences.

We are getting off point here. This thread was started to discuss the lack of support from CR for SPAM posting on this forum.
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 09-22-2013, 01:17 AM   #16
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
If Crossroads does not monitor this forum how can they know what their customers are saying about the products they build? The original management team did monitor this forum and kept Spam off of it and when they noticed issues by customer complaints they worked to correct them. You cannot know what your customers are saying if you are not listening.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 09-22-2013, 04:38 AM   #17
Full Time Camper
 
Join Date: Jun 2011
Posts: 1,012
A little reverse psychology. They monitor but leave the spam to try and get rid of pesky posters. Enough people leave and they can shut down the PITA. Edited by: avvidclif
__________________
Clif and Millie
Ozzie (half a dog tall & 2 dogs long)
Mabank, TX
2009 Ford Lariat F350 SRW CC Diesel
2013 Cruiser CF305SK Patriot Edition
avvidclif is offline   Reply With Quote
Old 09-22-2013, 08:24 AM   #18
Full Time Camper
 
BODERRVING's Avatar
 
Join Date: Feb 2013
Location: VA
Posts: 589



I joined the Redwood grouphttp://forums.redwood-rv.com/forum_p...ossroads-forumand created a topic with the following post:

CrossroadsRV has great products that needs support on their family forum. There are no administrators there to monitor the SPAM that continues to post. Although we were assured at the factory rally in July that changes would be made to the forum, we are becoming impatient. User "</span>bplunkett' Brad Plunkett was the only administrator on the CrossroadsRV forum but that ended around February 2013. We understand that he is active on this forum.

</span>CrossroadsRV does not have anyone that monitors that forum on a daily basis like the Redwood forum does. It just does not show much interest in what their customers have to say about the products they are building.</span>


</span>
We would like to have the same forum support that is shown to the high-end Redwood group. Most Redwood owners started out their camping life in a unit like CrossroadsRV makes.</span>

</span>
Redwood, please ask your parent company to establish some forum administrators or to give admin. rights to some of the long-time user/owners.</span>
</span>
I hope it works.
__________________
Larry & Jean - Chesterfield, VA
2014 Ram 3500 4x4 dually crew cab - Black
2010 Montana 3665RE - New to us
2013 Zinger 30KB - Sold
CrossroadsRV Rally 2013 & 2014 - Northeast Crossroads Rally 2014 - Mason-Dixon Rally 2014
BODERRVING is offline   Reply With Quote
Old 09-22-2013, 09:14 AM   #19
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,164
Well done that is a dynamic and well written communication sure hope they show the same respect you have.
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 09-22-2013, 09:54 AM   #20
Full Time Camper
 
BODERRVING's Avatar
 
Join Date: Feb 2013
Location: VA
Posts: 589
Thanks. I posted it under 2 separate areas of their forum. I just hope it gets some results. At the factory rally this summer, a guy (can't remember name) told us that this forum is run from in house but that the Redwood forum was a hosted outside site with admin., etc. Of course, that was met with a lot of negativity from us. Promised changes never came.

And has anyone else noticed that the "12 point promise" is not on their site? They were silly at best.
__________________
Larry & Jean - Chesterfield, VA
2014 Ram 3500 4x4 dually crew cab - Black
2010 Montana 3665RE - New to us
2013 Zinger 30KB - Sold
CrossroadsRV Rally 2013 & 2014 - Northeast Crossroads Rally 2014 - Mason-Dixon Rally 2014
BODERRVING is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Crossroads Registry

TBD

TexSon

Zinger

aldarwhee
Add your Crossroads RV
» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 10:05 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
×