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Old 09-20-2013, 09:10 PM   #1
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With the amount of Spam the forum has had the last two days I would guess that Crossroads has giving up on supporting their customers. Who were those people that attended the factory rally that said Crossroads management was going to step up their efforts to monitor the forum and listen to what their customers had to say? The CR admin still has not been on the forum since Feb. The Redwood forum was hit by the same Spam yesterday morning but it was taken care of quickly. At least give one or two users on this forum the ability to take care of the Spam if they (Crossroads) don't intend to do anything about it. I guess we know where managements interest are (Redwood), I guess it should be because their top of the line Redwood is now having quality issues. Looks like a trickle down effect from CR. Sorry for the early morning rant but this crap is getting old!
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Old 09-20-2013, 09:40 PM   #2
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Yes it is

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Old 09-20-2013, 10:58 PM   #3
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Keith & Frank
I reported those posts, but not sure to who
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Old 09-21-2013, 01:02 AM   #4
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Is there a specific email we could message. If as many of the members as possible send a request do you think it could help. Maybe send one every time you enter or leave the forum. The spam really is a PITA!
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Old 09-21-2013, 01:15 AM   #5
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Al, the Crossroads admin never even gets on the forum anymore so pretty much useless sending anything to them. The user "bplunkett' Brad Plunkett is the only admin I have seen on here since the first of the year and that is only if hounded about the Spam issue. They (Crossroads) does not have anyone that monitors the forum on a daily basis like the Redwood forum does. It just does not show much interest in what their customers have to say about the products they are building.</span>
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Old 09-21-2013, 01:28 AM   #6
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How about sending messages via the Redwood forum so someone gets the message? Problems on this forum do reflect on all CR products and potential/repeat customers.
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Old 09-21-2013, 02:12 AM   #7
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I was just thinking that Dayle. If we keep inundating the redwood forum with complaints about spam over here maybe they will get on having someone come on here or at least give a user mod powers to delete them.









It appears bplunkett frequents the redwood forum now so I sent him a pm over there begging him to come deal with spam and make one of us a mod so we can handle the spam.Edited by: anaro
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Old 09-21-2013, 02:43 AM   #8
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Yes they seem to take care of that forum just fine........
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Old 09-21-2013, 04:35 AM   #9
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Post those addresses lets all get started. Squeeaky Wheel just might work. Should we post them all over this forum?
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Old 09-21-2013, 05:49 AM   #10
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Same old, same old. Previously i sent complaints via email, time to do it again.
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