Hi all , have been reading some of the posts about taking their T T's to the dealer they bought it from . as some of the posts contained a 2 hour drive to the dealer , i thought i would chime in
this past weekend we had a terrible storm come through the campground and you guessed it , destroyed our awning . i called our dealer and asked if we would need to take the 2 hour ride ,since the TT has another year remaing on the warranty .we did not want to void our warranty by going to a local RV dealer . he told me to call Crossroads . i did and here is some info i learned : nice young lady in charge of warranty issues said i could use our local non-crossroads dealer for that repair .{our warranty would not have covered that anyhow ,so are waiting for insurance adjuster } got to taliking with her about having to travel so far . she told me you can use any RV dealer you like . the dealer of your choice has to agree upon doing the work and will have to call Crossroads to get the final approval for payment of work done . i was not aware of this . just thought i'd share my experience with others that have purchased from dealers that may be a distance to travel .
__________________
Gary and Carol Nazareth Pa
was 2009 St 27RB
now2013 Copper Canyon fiver
2013 Ram 2500 HD Hemi
Pullrite super glide
|