The local dealers in the dfw area typically have boards in the service departments that say something like:
"If you drop your rv off today, 11-01-14, it will be ready 12-15-14"
So it's not JUST crossroads, but I'm sure they are in the mix somewhere...
many, MANY techs got out of the business during the downturn and the baby boomers are swamping them with work !!!
(And then there's the added pressure of poor mfg quality control
)