Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-26-2011, 06:42 AM   #1
Weekend Camper
 
elizajane's Avatar
 
Join Date: Sep 2010
Location: new brunswick
Posts: 44
My 2011 Cruiser 32CK is going to the shop for warranty work on the roof. The roof has serious problems and is unsafe touse. Unfortunately we paid our non-refundable seasonal lot fee of $1500 last month. It will be tied up in the shop for several weeks. Has anyone had any luck in getting a loaner rv in a circumstance like this?
elizajane is offline   Reply With Quote
Old 05-26-2011, 09:06 AM   #2
Seasonal Camper
 
Join Date: Mar 2007
Location: Ohio
Posts: 388
Sorry about the roof problems but I have never heard of a loaner rv.
Lonnie
__________________
07 Cruiser 29BT

04 2500 Hemi Ram Quad Cab
Chuck N. Wined is offline   Reply With Quote
Old 05-26-2011, 09:07 AM   #3
Site Team
 
Join Date: Dec 2007
Location: WI.
Posts: 7,281
I have never heard of "a loaner" but there are some dealers that have rentals. That would be a bummer to have a new rig tied up for part of the season.

Tent????




__________________
08 CF26RK
2013 Ford Eco-Boost
Heavy duty payload - Max tow
Lloyd is offline   Reply With Quote
Old 05-26-2011, 09:11 AM   #4
Weekend Camper
 
Join Date: Apr 2011
Location: Illinois
Posts: 60
What problems do you have concerning your roof? If you share the details other owners can be on the watch for similar situations.



Thanks, Bruce (B&B)
bandb is offline   Reply With Quote
Old 05-26-2011, 11:12 AM   #5
Weekend Camper
 
elizajane's Avatar
 
Join Date: Sep 2010
Location: new brunswick
Posts: 44
The problem we are having is with the roof of the cruiser which has started to collapse...visually noticeable when looking at the roof...also causing ceiling panels to buckle and crack inside
elizajane is offline   Reply With Quote
Old 05-26-2011, 01:42 PM   #6
Full Time Camper
 
Ruck's Avatar
 
Join Date: Apr 2011
Location: MYR
Posts: 535




Wow, on a 2011, wow, hope it all turns out all right!
__________________
Travel Well / Travel Safe...
Ruck -n- Ella

'12 F350(NotShown) / '11 Rushmore 35RL
http://i53.tinypic.com/2qs5cw3.jpg
Ruck is offline   Reply With Quote
Old 05-26-2011, 02:19 PM   #7
Full Time Camper
 
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018
You need to call Randy Mischler at the factory. We had a problem with a roof truss collapsing on our '07 cruiser. Sent Randy pictures, made an appointment at the factory and they had the problem repaired in about six hours.
__________________
Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
dalemac377 is offline   Reply With Quote
Old 05-27-2011, 12:31 AM   #8
Weekend Camper
 
elizajane's Avatar
 
Join Date: Sep 2010
Location: new brunswick
Posts: 44
unfortunately Dalemac377, it won't be that easy for me....living in canada it is going back to the dealer... once there theywill take more pics to send to Crossroads..assess further the damage, order the parts, then repair it.....definately a good chunk of my our 4 month camping season
elizajane is offline   Reply With Quote
Old 05-27-2011, 01:19 AM   #9
Full Time Camper
 
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018
If the damage is that extensive, maybe the factory would pick it up, repair it, and return it. Just thinking they may want to work with you so they can see what in the world could have gone wrong in the manufacturing process to cause this much damage. I still believe it would be completed much quicker than chewing up most of your camping season. Just trying to be encouraging.
__________________
Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
dalemac377 is offline   Reply With Quote
Old 05-27-2011, 01:25 AM   #10
Weekend Camper
 
elizajane's Avatar
 
Join Date: Sep 2010
Location: new brunswick
Posts: 44
Yes, I am thinking along the same lines as you, I have called and left messages for Randy Nielson VP customer service, and Janet Fanning yesterday and today and am waiting on a call back from either.
elizajane is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 06:51 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.