Reply
 
Thread Tools Search this Thread Display Modes
 
Old 08-14-2012, 12:34 AM   #1
New Camper
 
Join Date: Jun 2012
Location:
Posts: 8
Just a note for any potential Cruiser buyer! Do not go to Terry Town RV in Grand Rapids. We have 2012 Cruiser, bought in the spring of this year. The awning motor on the electric awning died so I called Paul at Terry Town as we were on vacation, he said that they could not travel the 50 miles to fix it so I would have to bring it to GR and leave it and they would get to it when they could. No word of when. When it is hot out you need the awning! <div id="myWatcherDiv" style="display:n&#111;ne;">

The good thing was that Fun and Sun RV of Ludington took a motor off a new unit they had in stock and fixed it the next day.

So much for the Terry Town promise of good service.
AllBrenda is offline   Reply With Quote
Old 08-14-2012, 10:50 AM   #2
Seasonal Camper
 
Join Date: Feb 2005
Location: Mid-Missouri
Posts: 452




My warranty states return to an authorized dealer. Nothing about house calls.

I find no fault of the dealer not traveling 100 miles round trip. Just my $0.02 worth.
__________________
2016 Duramax - 2010 CF30SKP

Viet Nam Vet 70-71 Da Nang

Real airplanes have two wings and big, round, engines
BipeFlier is offline   Reply With Quote
Old 08-14-2012, 11:01 AM   #3
Full Time Camper
 
anaro's Avatar
 
Join Date: Jan 2011
Location: Mebane, NC
Posts: 2,394




Most dealerships won't come to you over something like that. I think they only come to you if the trailer can't be moved to be serviced and even then, there is probably a travel charge.
__________________

2014 Chevy Silverado 3500 SRW Duramax
2011 Zinger ZT26BL-sold
2014 Sabre 34REQS

***Member of the Mason-Dixon Group***
anaro is offline   Reply With Quote
Old 08-14-2012, 01:37 PM   #4
Full Time Camper
 
longhauler's Avatar
 
Join Date: Feb 2012
Location: Illinois
Posts: 660
Our neighbor bought a newAlpine 5ver from Pontiac Rv and their AC went out on a Saturday traveling a good 150 miles round trip and replaced it with a brand new one. I know its not a Crossroads product, but they have had a very good expierence with that dealership.

We bought our 5ver used from Fourwinds Rv out of Maroa IL. On Crossroads website it says they are a Crossroads dealer, but they don't sell them except used units they get in on trade. I havent had a good experience with their service and wont be buying another one from them.
__________________

Chris & Karen- Heyworth, Illinois
2009 CF32BL pulled by a 2011 RAM 2500 CTD 4x4
PullRite Superglide 18K hitch
2015stats:
Nights: 28
Miles: 3245
longhauler is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 04:49 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
×