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Old 03-14-2019, 02:41 PM   #1
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Hello - New to Crossroads

Hi, I'm new to the Crossroads trailers. I traded in a 2014 Keystone Premier Bullet 19fb, that I absolutely loved, for a 2019 Sunset Trail 253rb that has had more issues than I care to think about. So, unfortunately, I'm not yet a Happy Camper this time around.
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Old 03-14-2019, 07:37 PM   #2
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Welcome to the forum from NC. What issues do you have?
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Old 03-15-2019, 11:00 PM   #3
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Welcome to the forum!
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Old 03-16-2019, 08:49 AM   #4
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Unhappy Trailer Issues

Thank you for the welcome.
Here are the issues that I have had, so far...
1) Shower leak all around the base of the shower door (not sealed properly)
2) Gas line to outdoor cooktop too short and kinked - unusable as delivered
3) Hydraulic lift on underbed storage too weak - stopped working as soon as bed was made up
4) Outdoor kitchen door latches all broken - stopped working after 2 or 3 uses
5) Top of nightstand broken
6) Water leak under kitchen sink - bad fitting, had to be replaced - took 3 trips to the service dept. to get fixed
7) Awning arm catching and not allowing awning to open at one side without manual assistance

I "upgraded" to this larger trailer because I was going to be relocating for work for 2 years and wanted something that would be a little more comfortable semi-permanently. Since relocating on Jan 2nd, this unit has been in the service dept. 5 times in order to deal with these issues.

The latest issue is the furnace stopped working 2 1/2 weeks ago. It went into the shop and was thought to have been fixed, but it only worked once. This is still ongoing.
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Old 03-21-2019, 02:54 PM   #5
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I have a 2018 253RB

Quote:
Originally Posted by silleme View Post
Here are the issues that I have had, so far...
1) Shower leak all around the base of the shower door (not sealed properly)
2) Gas line to outdoor cooktop too short and kinked - unusable as delivered
3) Hydraulic lift on underbed storage too weak - stopped working as soon as bed was made up
4) Outdoor kitchen door latches all broken - stopped working after 2 or 3 uses
5) Top of nightstand broken
6) Water leak under kitchen sink - bad fitting, had to be replaced - took 3 trips to the service dept. to get fixed
7) Awning arm catching and not allowing awning to open at one side without manual assistance
.
With our I saw one of the same issues, such as the leaking around the bottom of the shower which drove me crazy until I caulked it all, inside and out.

Otherwise everything else you mention we have not seen with ours. Sometimes I really think it is hit or miss. For example on our previous camper a 2016 Forest River RPod, we had a leak in the roof, a bathroom door that delaminated in the first 60 days. And an issue where they installed the bathroom cabinet pinching the water lines to the black tank flush closed between the cabinet and the wall, which required a full bathroom disassemble and re-install by the dealer.

I think it is hit or miss depending on the day of the week that your unit comes off the assembly line. You don’t want a unit that came off on a Friday afternoon!
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Old 04-13-2019, 06:03 AM   #6
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I’m picking up my trailer this weekend. What do you mean it leaked? If I turn the shower on and run it for a few minutes will it be noticeable
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Old 04-13-2019, 08:26 AM   #7
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If they didn't seal around the bottom of the shower door, you will probably notice leaking onto the bathroom floor.
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Old 04-13-2019, 08:39 AM   #8
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Quote:
Originally Posted by jweiss View Post
With our I saw one of the same issues, such as the leaking around the bottom of the shower which drove me crazy until I caulked it all, inside and out.

Otherwise everything else you mention we have not seen with ours. Sometimes I really think it is hit or miss. For example on our previous camper a 2016 Forest River RPod, we had a leak in the roof, a bathroom door that delaminated in the first 60 days. And an issue where they installed the bathroom cabinet pinching the water lines to the black tank flush closed between the cabinet and the wall, which required a full bathroom disassemble and re-install by the dealer.

I think it is hit or miss depending on the day of the week that your unit comes off the assembly line. You don’t want a unit that came off on a Friday afternoon!
jweiss, thanks for the reply. That's exactly what the dealer did was caulk all the way around the shower, including the bottom of the door. And I have actually been saying that I think mine was built on a Monday after super bowl.
After I posted this, my furnace went out and it, apparently, was the main control board. It wouldn't ignite the burner. And as I write this I'm waiting on the cooling unit for my refrigerator, which went out on Wednesday.
I'm kind of beyond frustrated. But, I guess if I can hang in there I'll eventually have a truly brand new trailer ��.
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Old 04-13-2019, 08:50 AM   #9
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Maybe you can help?

Quote:
Originally Posted by jweiss View Post
With our I saw one of the same issues, such as the leaking around the bottom of the shower which drove me crazy until I caulked it all, inside and out.

Otherwise everything else you mention we have not seen with ours. Sometimes I really think it is hit or miss. For example on our previous camper a 2016 Forest River RPod, we had a leak in the roof, a bathroom door that delaminated in the first 60 days. And an issue where they installed the bathroom cabinet pinching the water lines to the black tank flush closed between the cabinet and the wall, which required a full bathroom disassemble and re-install by the dealer.

I think it is hit or miss depending on the day of the week that your unit comes off the assembly line. You don’t want a unit that came off on a Friday afternoon!
Does anyone know what this vent is for in the bathroom on 2019 Crossroads Sunset Trail 253rb?
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Old 04-13-2019, 09:02 AM   #10
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Probably heat duct. If you turn on the furnace does any thing come out?
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Old 04-13-2019, 10:27 AM   #11
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silleme
Welcome to the forum...Sorry to hear your not having good luck so far with the new camper...
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Old 04-13-2019, 11:19 AM   #12
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I have one on mine, it goes directly into the outside kitchen right behind the refrigerator. I guess it allows air to circulate when the outside kitchen door is closed with the refrigerator running. Not exactly sure.
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Old 04-13-2019, 11:39 AM   #13
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That makes sense the refrigerator would need air circulation to cool properly.
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Old 04-13-2019, 05:05 PM   #14
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It is a pass through vent to the outdoor kitchen refrigerator. That refrigerator is 110AC and generates heat when running. That vent keeps the compartment cooler. It also lets heat pass through to semi heat the compartment in the winter.
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Old 04-13-2019, 10:56 PM   #15
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That's what I assumed when I was purchasing the trailer. But no, nothing comes out of it and there is another vent cover just like it on the other side of the wall, in the outdoor kitchen. Makes absolutely no sense to me, which is why I was asking.
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Old 04-14-2019, 06:29 AM   #16
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It is a vent to the outdoor kitchen. My suggestion is to pop it off and put a piece of screen in there then put it back together to keep bugs from entering your camper when the outdoor kitchen door is open.
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Old 04-14-2019, 07:46 AM   #17
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Quote:
Originally Posted by silleme View Post
That's what I assumed when I was purchasing the trailer. But no, nothing comes out of it and there is another vent cover just like it on the other side of the wall, in the outdoor kitchen. Makes absolutely no sense to me, which is why I was asking.
You wont feel anything come out of it. It is simply a pass through vent. If you were to take it iff as well as the one in the outdoor kitchen, you woukd be sble to see right through. At least that's what mine is.
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Old 04-14-2019, 08:23 AM   #18
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Thanks so much for all the great information. That all makes sense. Too bad they didn't put that vent on the side of the refrigerator into the belly of the trailer and install an actual heating/cooling vent into the bathroom. That would have made the bathroom much more comfortable.
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