Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-07-2013, 04:13 AM   #1
Weekend Camper
 
snommis's Avatar
 
Join Date: May 2013
Location: United States
Posts: 42
Just picked up our new Rushmore Lincoln 11 days ago, first thing this morning we hear a loud noise and thought the jacks gave out as one has already retracted on it's own, upon inspection found that the grey water tank ruptured and was draining onto the ground. This after having issues with TV's not working, jacks creaking and retracting.....really starting to think we made a mistake on purchasing the Rushmore.
We have had a Holiday Rambler A class for 10 years and never had problems like this, never had problems at all!!!!
Jim & Steph
SoCal
__________________
Jim & Steph
SoCal
snommis is offline   Reply With Quote
Old 05-07-2013, 04:41 AM   #2
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
It might be time for the Crossroads staff to stop spending so much time on social media sites and start paying attention to the forum again. I am sure they paint a rosie picture on those sites but from some of the post lately on here it would not seem to be that way. There are a lot of us that don't do the social media thing for various reasons. Plus the fact they can't even deal with the spam/spammers on here. Get with it Crossroads!
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 05-07-2013, 05:45 AM   #3
Weekend Camper
 
snommis's Avatar
 
Join Date: May 2013
Location: United States
Posts: 42
Contacted Crossroads and they are going to send a new tank directly to the service company that will be doing the repairs, and any laborincurredwill be reimbursed to us within 10 days. If all goes as they say, we will give thumbs up for customer service.</span>
__________________
Jim & Steph
SoCal
snommis is offline   Reply With Quote
Old 05-07-2013, 06:25 AM   #4
Site Team
 
Join Date: Dec 2007
Location: WI.
Posts: 7,470
Jim, I taking it that you were sitting in the campground/RV park when the tank ruptured??
Had you been traveling prior to that with fluids in the tank?

On another note---would you be interested in posting the landing gear problem over on the

http://www.thorforums.com/forums/

__________________
2008 Cruiser CF26RK
2013 Ford Eco-Boost
Heavy duty payload - Max tow
Lloyd is offline   Reply With Quote
Old 05-07-2013, 06:45 AM   #5
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
That is good they say they are going to take care of the ruptured tank but you have some other issues that need attention as well. The most important is the leveling gear with a mind of it's own. That could get someone hurt or worse if not fixed in a hurry. Stay on them about the rest of your issues.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 05-07-2013, 07:06 AM   #6
Weekend Camper
 
snommis's Avatar
 
Join Date: May 2013
Location: United States
Posts: 42
Yes we were in the RV/Campground, it happened upon wakening this morning about 7 am, just got into the bathroom when we heard a loud noise.
No, we always drain tanks when we are departing from one campground to another. We have been in this campground in the same spot for about 5 days....it was pretty random.
__________________
Jim & Steph
SoCal
snommis is offline   Reply With Quote
Old 05-07-2013, 07:09 AM   #7
Weekend Camper
 
snommis's Avatar
 
Join Date: May 2013
Location: United States
Posts: 42
Hunter11, You are right, the leveling jacks are a huge concern, that will be addressed as well.
__________________
Jim & Steph
SoCal
snommis is offline   Reply With Quote
Old 05-07-2013, 12:13 PM   #8
Full Time Camper
 
Join Date: Oct 2011
Location: Mn
Posts: 545
I tied to work with old Tom M on may cracked cap. He said in a email that he would take care of it.
Well the cap was painted but not fixed. Take photo's and take notes and document your phone calls. You will need the info later.


__________________
Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
LeBo is offline   Reply With Quote
Old 05-08-2013, 12:42 AM   #9
Full Time Camper
 
socoguy's Avatar
 
Join Date: Aug 2010
Location: , RI
Posts: 1,163
Jim &amp; Steph, I hope your dealer is supporting you, theLincolnis quite a rig and should not have such problems. Have your dealer contact Crossroads as well as yourself. You refer to a service company is that directed by Crossroads? Unfortunatelyyou cannot rely on anyone but yourself. Lee is correct document everything. Hopefully it will be rectified quickly to you satisfaction. Good Luck.
Welcome to the forum you will get a lot of support here.
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
socoguy is offline   Reply With Quote
Old 05-08-2013, 01:03 AM   #10
Weekend Camper
 
Join Date: Apr 2013
Location: New Richmond,Oh
Posts: 46


I have been waiting for a slide motor for 2 weeks, we just bought a 2014 Lincoln, we have had a few problems with jacks, water leak, light flicker, we traded a 2007 bounder with no problems, we like it but they better stand behind it.
RICK7458 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 08:50 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.