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Old 04-07-2014, 10:15 PM   #1
Seasonal Camper
Join Date: Feb 2014
Location: New Mexico/ Calif
Posts: 292
How Many Problems Have You Had?

This thread is for all the owners that bought new trailers
Because they didn't want problems buying used
Please post the problems you had in the 1st year of ownership
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Old 04-08-2014, 05:34 AM   #2
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Join Date: Nov 2013
Location: Texas
Posts: 98
Here is the list that I took to my dealer after about 4 trips last fall. The day I went to pick up our new trailer the tech shut the slide with his drill next to the wall and the slide pushed the drill against the wall and made a small hole so they ordered a whole new wall. I also had some bubbling of the wallpaper in the bedroom so I had them replace that when I brought it back. Other than that our unit had been great so we took delivery in mid-September and I believe this weekend will be our 8th trip out. I did need to fix some of the dealers work because, when they put the new wallboard up it went all the way to the bathroom door and they didn’t trim as against the stud so when they put up the door frame the bathroom door was tight and was kind of hard to open. It wasn’t worth bringing it back to them as it took me 30 minutes and $7.00 dollars in material versus $50.00 in fuel and the time it takes them to fix something.
Zinger 31 BH
o Wall board behind bathroom
o Wall board right side of entrance door
o Awning sticks on rear side and will not go back in place
o Leveling jacks bind and are hard to use
o Only 1 side of the light works in the front bedroom (turned out to be Just a bulb)
o Bedroom door bottom corner is rubbing on a screw or something and leaving a mark (replaced the door)
o Bunkhouse door latch keeps coming off, screw is stripped from door

Tyler, Texas
2014 Zinger ZT31SB
2012 Dodge Cummins Diesel 3500 SRW
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Old 04-08-2014, 05:45 AM   #3
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Join Date: Jul 2006
Location: Ms
Posts: 2,739
Only those that I brought on myself, other than a converter going out at the two year mark
Frank and Janet Henn
2017 380MBH pushing a 2007 Dodge
CDT with a six speed Automatic
Traveling with Hoover and Rainbow the wonder dogs and now with Sunshine the rescue Schnauzer.
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Old 04-08-2014, 08:16 AM   #4
Full Time Camper
Join Date: Apr 2011
Location: Pennsylvania
Posts: 2,388
Cruiser CF305SKP

Awning LED lights had to be replaced

Wallboard reattached next to freestanding table

Replace main slide weather strip (top only)

Bulge in wallboard to the right of trailer entrance (CW botched this one)
Still working on getting this one fixed properly.

Thermostat had to be replaced

My wife and I decided to take out original recliners they rubbed on slide when the slide was in closed position. Affraid they would damage slide.

The most important thing is: we are now in the second year of our warranty. We were fortunate to be some of the last to receive a two year warranty. Which makes it much nicer to work all the little bugs out, especially if you are only camping on the weekends.
Rosie & Tommy
Coatesville Pa.
2017 Ford F350 Lariat Power Stoke DW
2013 Cruiser Patriot 305 SKP

In God We Trust
A proud member of the one percent...Semper Fi
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Old 04-08-2014, 08:53 AM   #5
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Join Date: Aug 2012
Location: Belle River , Ontario
Posts: 1,598
right away-
1-water intake hose kinked at tank
2-black water flush hose kinked at tank end
3-black water flush vacuum break not tightened and leaked all over cabinet
4-one screw in dream dinnette slide mechanism not fully "in" and broke 2 little wheels in slide unit
5-lousy calking job on all outside trim especially around fridge vent and plugs and water heater
6-dinette seat back ripped out of slide wall .screws missed stud by 1 ".
7-deadbolt not fully engaging..had to file and drill deeper hole.
8-shower skylight leaking as screws into plastic torqued with same torque as all other screws...guess assembelers don't want to waste time changing guns or don't realize that plastic is weaker than metal? All mfg'ers have this problem.
9-ALL screws on eavethroughs on both sides not tightened properly

after 3 weeks
1-needed 3 new tires as axles straightened and wore tires
2-needed 2 new 4400# axles(that are on all 2014 sunset trail res) place of 3500#
3-needed 2200# stronger springs as tires were wearing on underside of wheel well.
I was not overloaded
4-off brand water pump started leaking..replaced with sur-flo.
5-needed an extra shock lifter to keep bed in the up position when lifted.

we will see what this summer brings ...hopefully all fixed.

It was a rainy few days at Algonquin Prov park...tarps kept us dry.
Wayne --Belle River (Windsor), Ontario
2013 Sunset Trail Reserve 25RB..
2015 White Chev Silverado 2500HD 4x4 (6.0 l gasser)
2003 Mountain Star 890SBRX Truck Camper
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Old 04-08-2014, 10:07 AM   #6
Family Vacation Member
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Join Date: May 2013
Location: Alabama
Posts: 163
Purchased May 15th 2013. After an extensive PDI the only issues we've had in the 11 months are:
1 -LED lights on the awnings are starting to go out. We haven't replaced the strips yet but will this year.
2 - The Sansui television not coming on after switching from shore power to hauling, back to shore power without unplugging the television. Figured this out thanks to a member on this forum!
3 - Rear stabilizer switch corroded and broke away from wires. Poor design being right out there in the open for all the road crud to get on it. Again, another member of this forum has an excellent upgrade suggestion with an electrical box to protect it.
That's other issues. We're very happy with our unit and have been full-timing now since 3-25-2014. We should be closing on our new home by the end of this month.

**WAS**2013 Sunset Trail Reserve SF32RL
**WAS**2011 Dodge 1500 Outdoorsman
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Old 04-08-2014, 06:17 PM   #7
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Join Date: Apr 2011
Location: Canton, OH
Posts: 936
Our 2012 Zinger:

- Cracked vent trim and missing ladder - dealer came to house and replaced/installed.
- Missing screws on lower rear siding - I installed and sent pic for record.
- Staples too long on dinette bench - we accepted it versus having whole bench replaced. I send photos.
- Igniter knob on stove broke. I just fixed it.

Now...Crossroads changed model line up when we ordered our 2012. As a good faith measure, they ship us 2 doors plus hardware to replace the elimination of dinette drawers. We were most pleased that they were willing to do this.

Our 2014 was only used 2 weekends. So far, no issues. We open up in a couple weeks, and I expect the same high-quality we had with the 2012.
Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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Old 04-08-2014, 06:50 PM   #8
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Join Date: Jan 2014
Location: VA
Posts: 1,183
Haven't taken my SF270BH out yet, but this is what I've had so far:
Skylight in bathroom warped between 2 screws and a small gap appeared.
Screws worked out of TV antenna and sealant separated.

Dealer gave me a tube of tan Dicor, and I fixed both. I put larger screws in antenna and added a screw to the skylight.

2013 Silverado 2500HD LTZ CC 6.6L Duramax Diesel
2014 Sunset Trail SF270BH
Holly & Buster, mini Dachshunds
2016: 1 trip, 3 nights in 1 state, 316 miles
2015: 5 trips, 18 nights in 3 states, 2707 miles
2014: 5 trips, 14 nights in 3 states, 2426 miles
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Old 04-08-2014, 07:10 PM   #9
New Camper
Join Date: Jan 2014
Location: Massachusetts
Posts: 2
Just bought a 2014 st28bh. Picked it up front the dealer and drove straight to my property and has been stored. So far....

-Bulge has come up in bathroom floor
-Bad electrical connection on rear stabilizer jacks
-Electrical box on frame not mounted under sofa slide.(just hanging with wire through frame)
-All lower corners of both slides have sizeable gaps in the seal where you can see light coming in and feel wind.
-Front Cap decal chipping and peeling off at the top.
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Old 04-08-2014, 07:29 PM   #10
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Join Date: Feb 2013
Location: Tennessee
Posts: 581
Kinda glad I bought used this time. My last rig was a $60k Blue Ridge that I spent my first year carrying it back and forth to the dealer to get all the bugs worked out. It was a great camper my second year with it, but the first year was frustrating. I got scared my job was going away and sold it, but now that the job has worked out, I kinda wish I'd kept it. It was a nice rig. Anyway, my used Cruiser has been awesome. No problems at all except what was caused by my garage collapsing on it during a tornado. I guess I can't blame that on Crossroads, lol.
Mike in Tennessee
2007 Cruiser 30QB
2008 Ford F250 Lariat 4x4 6.4 Powerstroke
Valley 16K slider
Ride-Rite air bags
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