Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Closed Thread
 
Thread Tools Search this Thread Display Modes
 
Old 04-03-2015, 05:33 PM   #1
New Camper
 
Join Date: Dec 2014
Location: Texas
Posts: 5
Over this crap

Does anyone have the email for Andy cripes. Ceo of crossroads ? We have a 2014 rushmore Washington that has been nothing but trouble. Bought from camping world who had "sold it disown it " attitude and finally started dealing with Indiana about all the issues and repairs needed. Just got it back from 6 weeks at factory and they broke more than fixed and left my home trashed ! ( we are full timers without another home so this was a huge inconvience!).
snowdoc2001 is offline  
Old 04-03-2015, 08:22 PM   #2
Full Time Camper
 
mike06081969's Avatar
 
Join Date: Feb 2013
Location: Tennessee
Posts: 581
Good luck. I hope you get your problems resolved soon. It is very frustrating to put that much money into a product and have an unsavory experience with it. Crossroads seems to have stepped their game up, so hopefully they will take care of you. Let us know how it goes.
__________________
Mike in Tennessee
2007 Cruiser 30QB
2008 Ford F250 Lariat 4x4 6.4 Powerstroke
Valley 16K slider
Ride-Rite air bags
mike06081969 is offline  
Old 04-08-2015, 01:26 AM   #3
New Camper
 
Join Date: Apr 2015
Location: MS
Posts: 5
Yes! Please let us know how it goes and if you get anywhere. I have been dealing with them for 4 months about our Rushmore Roosevelt. They are suppose to take ours to IN soon and I am very concerned about how long it will take as well as the quality of the repairs. I have inquired about compensation for down time as we are spending tons of money on hotels while out of town working because we do not have our camper and we were told that we would not be compensated.
prispope is offline  
Old 04-13-2015, 08:45 PM   #4
New Camper
 
Join Date: Feb 2014
Location: FL
Posts: 4
For what it is worth, our 2014 Roosevelt has been a joy. Sure, plenty of things needed to be fixed but CR has approved everything, America Choice in Ocala, FL has done most of the work (the few things CW did on the road was a joke), and Andy Cripe called me personally to make sure I was taken care of on one ($55) incident. My only complaint is that Angie seems to avoid customers at all cost. But once I got Andy involve things got taken care of. Thinking about the new Elevation Las Vegas next year!
earvinery is offline  
Old 04-13-2015, 10:56 PM   #5
New Camper
 
Join Date: Apr 2015
Location: MS
Posts: 5
Quote:
Originally Posted by earvinery View Post
For what it is worth, our 2014 Roosevelt has been a joy. Sure, plenty of things needed to be fixed but CR has approved everything, America Choice in Ocala, FL has done most of the work (the few things CW did on the road was a joke), and Andy Cripe called me personally to make sure I was taken care of on one ($55) incident. My only complaint is that Angie seems to avoid customers at all cost. But once I got Andy involve things got taken care of. Thinking about the new Elevation Las Vegas next year!
Good to hear! I've sent two e-mails to Andy, hopefully we will hear from him or someone soon and get a resolution worked out!
prispope is offline  
Old 04-14-2015, 06:56 PM   #6
Site Team
 
Janet H's Avatar
 
Join Date: Oct 2013
Location: PNW
Posts: 738
Folks we are closing this thread as it's beginning to run afoul of our site guidelines regarding vendor disputes.

Here's the pertinant bit:
Quote:
Dealer Pricing | Vendor and Customer Disputes: Do not make posts about new coach pricing at various dealerships. These are private transactions between you and that dealer. This forum is not intended to be a mechanism for people to vent frustrations about vendors or sales. Please settle your differences with sellers, manufacturers and dealers through the long-established legal or arbitration systems or the Better Business Bureau but not through our community.
Here is the link to contact customer service at Crossroads: Contact - CrossRoads RV

Thanks for understanding
Janet H is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 04:05 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×