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Old 11-04-2014, 08:17 PM   #1
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Elevation 2015 problems

We purchased our Elevation in May and have had nothing but problems with the bedroom slides going in and out. It takes many tries everytime we use them and we have had the motors replaced with no improvement.
The workmanship is very bad, no quality control in their factory, there are screws missing on the slides, the wood is cheap and it had dings in it when we got it home. No instructions included how to work the control panel. Living room slide catches on the flooring ripping more and more of a rip in the flooring. We are looking for another Toy Hauler to replace it.
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Old 11-05-2014, 11:57 AM   #2
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Ok...so assuming this isn't a troll...why are you returning the Elevation to the dealer for full warranty replace of the slide runners, flooring and everything else you listed?

The warranty process has been very good thus far for me; I've had no problems with any of the many issues we've had.

What model of Elevation?
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Old 11-05-2014, 12:06 PM   #3
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We have had warranty work done 5 times, including slide motors replaced, which hasn't solved the problem. We are on the road and new problems keep popping up.
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Old 11-06-2014, 08:18 AM   #4
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Crossroad warranty

I had a number of issues including main slide on my 2014 3612. They tried to fix 3 times without a good resolve. I sent crossroads a demand letter requesting full refund or replacement, I received a new trailer, it wasn't without work but once I got the right person, they were great! Sorry to hear of your trouble, I know your pain.
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Old 11-06-2014, 08:48 AM   #5
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crossroads elevation 4582

Can you give us the person & number who helped you?
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Old 11-07-2014, 08:21 AM   #6
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Jim Isbicki, Customer Service Manger
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Old 11-07-2014, 11:14 AM   #7
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Thanks.
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Old 02-23-2015, 12:18 PM   #8
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How did Crossroads resolve your issue?
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Old 08-12-2015, 10:24 PM   #9
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We had many warranty issues as well. We took our 2015 Elevation Las Vegas back to the factory in Topeka, IN. They are wonderful there! Randy in the service department know his stuff. We had some major issues with bedroom slide outs. They have to take the front sides off to weld new aluminum reinforcements to keep the front from flexing.
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Old 08-13-2015, 07:09 AM   #10
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Valteror,

I am sorry to hear you are having problems with your Elevation. If you PM me with your VIN number and contact information, I would be glad to send you over to my direct contact in customer service and we will get you taken care of.

Thank you, I look forward to hearing from you.
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