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11-04-2014, 08:17 PM
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#1
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New Camper
Join Date: Nov 2014
Location: MN
Posts: 4
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Elevation 2015 problems
We purchased our Elevation in May and have had nothing but problems with the bedroom slides going in and out. It takes many tries everytime we use them and we have had the motors replaced with no improvement.
The workmanship is very bad, no quality control in their factory, there are screws missing on the slides, the wood is cheap and it had dings in it when we got it home. No instructions included how to work the control panel. Living room slide catches on the flooring ripping more and more of a rip in the flooring. We are looking for another Toy Hauler to replace it.
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11-05-2014, 11:57 AM
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#2
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Family Vacation Member
Join Date: Nov 2013
Location: Woodstock, GA
Posts: 143
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Ok...so assuming this isn't a troll...why are you returning the Elevation to the dealer for full warranty replace of the slide runners, flooring and everything else you listed?
The warranty process has been very good thus far for me; I've had no problems with any of the many issues we've had.
What model of Elevation?
__________________
2013 Elevation 3912
2017 Dodge RAM 3500HD Dually with AISIN
2014 KTM 1190 Adventure R
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11-05-2014, 12:06 PM
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#3
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New Camper
Join Date: Nov 2014
Location: MN
Posts: 4
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We have had warranty work done 5 times, including slide motors replaced, which hasn't solved the problem. We are on the road and new problems keep popping up.
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11-06-2014, 08:18 AM
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#4
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New Camper
Join Date: Apr 2013
Location: Orange, Ca.
Posts: 7
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Crossroad warranty
I had a number of issues including main slide on my 2014 3612. They tried to fix 3 times without a good resolve. I sent crossroads a demand letter requesting full refund or replacement, I received a new trailer, it wasn't without work but once I got the right person, they were great! Sorry to hear of your trouble, I know your pain.
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11-06-2014, 08:48 AM
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#5
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New Camper
Join Date: Nov 2014
Location: MN
Posts: 4
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crossroads elevation 4582
Can you give us the person & number who helped you?
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11-07-2014, 08:21 AM
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#6
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New Camper
Join Date: Apr 2013
Location: Orange, Ca.
Posts: 7
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Jim Isbicki, Customer Service Manger
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11-07-2014, 11:14 AM
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#7
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New Camper
Join Date: Nov 2014
Location: MN
Posts: 4
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Thanks.
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02-23-2015, 12:18 PM
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#8
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Family Vacation Member
Join Date: Sep 2014
Location: Virginia
Posts: 207
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How did Crossroads resolve your issue?
__________________
Jerry
2014 Elevation 3616 5er
2015 F350 6.7L Diesel 4X4 - long bed, dually
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08-12-2015, 10:24 PM
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#9
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New Camper
Join Date: Aug 2015
Location: co
Posts: 2
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We had many warranty issues as well. We took our 2015 Elevation Las Vegas back to the factory in Topeka, IN. They are wonderful there! Randy in the service department know his stuff. We had some major issues with bedroom slide outs. They have to take the front sides off to weld new aluminum reinforcements to keep the front from flexing.
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08-13-2015, 07:09 AM
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#10
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Weekend Camper
Join Date: May 2015
Location: Indiana
Posts: 71
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Valteror,
I am sorry to hear you are having problems with your Elevation. If you PM me with your VIN number and contact information, I would be glad to send you over to my direct contact in customer service and we will get you taken care of.
Thank you, I look forward to hearing from you.
__________________
Taylor Troup
CrossRoads Employee
Recreational Lifestyle Specialist
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03-09-2016, 11:40 PM
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#11
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New Camper
Join Date: Mar 2016
Location: Montana
Posts: 3
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Connie, how is your Las Vegas doing? Are the fixes holding up? We have a 2015, and the flexing is due to stress cracks. We are planning on heading to the factory at the end of the month to have them look into our extensive list of repairs. :P
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03-12-2016, 07:53 AM
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#12
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New Camper
Join Date: Aug 2015
Location: co
Posts: 2
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:P
Our Crossroads Elevation Las Vegas TF 38 is doing fantastic. After the manufacturer in Topeka, Indiana took the front panels off and reinforced the sides on each side there has been no more flexing. Not one problem with our slides. Loving life!!!
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03-13-2016, 12:18 AM
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#13
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Weekend Camper
Join Date: Apr 2015
Location: UT
Posts: 27
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you would think that they would just Build them right the first time.traded mine in for lots worst problems than that .
__________________
2016 282rkx wildcat maxx
1999 dodge 2500
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04-26-2016, 11:52 AM
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#14
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New Camper
Join Date: Apr 2016
Location: CO
Posts: 1
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Quote:
Originally Posted by OurTravelingTribe
Connie, how is your Las Vegas doing? Are the fixes holding up? We have a 2015, and the flexing is due to stress cracks. We are planning on heading to the factory at the end of the month to have them look into our extensive list of repairs. :P
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Hey guys, we follow your Blog/Vlog as well, and we LOVE the layout of the Las Vegas, just wondering if you had any success with getting your rig repaired?
Thanks!
Julie & Sean
Gypsyfamilyrv.com
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