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Old 05-13-2013, 02:48 PM   #1
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Has anyone else had a bad experience with CampingWorld?

I bought a brand new camper about a month ago and it's still in their dealership.

I am sure glad I'm paying over a 100 a month for a parking space that I only used for a few days.

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Old 05-13-2013, 03:18 PM   #2
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why is it still there? Details would be helpful so we can help you.
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Old 05-13-2013, 09:06 PM   #3
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They seem to think that this summer is not important to me and that I don't really want to camp with it. I get excuse after excuse on why I can't have my trailer back when I want it. I have so many things to do to make it ready for my family to use and they have screwwed over a number of weekends already that I could have been finished already and at a campsite enjoying it. Customer service is NOT their strong suite. I will give more detail later on as I'm really not looking to make this forum my personal crying stage. I am writing up my complaint to the BBB today and had I knew I would be treated like a piece of %^&* I would have never bought anything from them.
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Old 05-13-2013, 09:29 PM   #4
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Go to rv.net open roads forum, it's run by camping world. Put a nice post explaining your situation in the "dear marcus" thread (he is the ceo of camping world).
Someone will respond and look after your problems. They are very good about that.
Good luck.
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Old 05-13-2013, 10:09 PM   #5
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Do as Peter suggested on rv.net. It woirked for us after having a bad experiance with our local Camping World.Marcos lit a fire under them and they were on the phone to me and had the work done that week they had promised the month before. I had district managers calling me to make sure we were happy.
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Old 05-13-2013, 10:39 PM   #6
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I'm not sure I want to wait unitl Thursday so I may just go there unanounnced to see if their up to something. I will send a long detailed post at RV.net. Thanks for the tip.
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Old 05-14-2013, 01:10 AM   #7
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Sounds strange, why is it still there anyway? Let us know how it goes.
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Old 05-14-2013, 01:51 AM   #8
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Ken,
Do we make the assumption you have not paid them nor done your PDI on your unit yet? If they don't have it "road ready" it seems it is not a finished product and you should not have paid yet. But, having said all that, contact Marcus and he definitely will light the fire. He does not like hearing one negative thing and will kick some butt getting it to you. Additionally, I think they also should comp you for some of your "lack of usage" IMHO. Going there might help, but I've been to the Camping World in Madison, WI and I have never seen them without 2 dozen or more units waiting for work. Call Marcus, you won't be sorry.

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Old 05-14-2013, 02:07 AM   #9
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There is so much more to this story but I'm just so disgusted, I paid cash by the way and never had a PDI! I am waiting for them to hang themselves on this and then I'm going to the BBB and to the man you directed me to and we'll see if some people still have their jobs after everything is said and done. The people at this dealership know damn well right that they are creating major chaos and havic for my family and me and they don;t seem to care, they also have many excuses each time I call.

I appreciate your response and the great advice you gave me.
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Old 05-14-2013, 05:36 AM   #10
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I agree with socoguy, whole thing sounds strange to me also, but good luck with getting everything resolved.

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