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Old 02-04-2013, 10:33 AM   #1
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Old 06-02-2014, 11:35 PM   #2
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Siding bulging out

Hey all, just purchased a 2014 Z-1 271bh less than a month ago. Took it on one trip to Charlotte to watch the race a week ago, only minor issues. Brought it back and parked it in our driveway for a week. Cleaned it inside and out which included washing it and never noticed anything unusual on the siding. Took it down to Camping World today to get the minor issues fixed and my wife noticed a huge (about 3 foot long by one foot high) bulge in the metal siding on the driver side of the trailer up by the front. This had to have happened during the transport down to the dealer. Camping world took pictures and sent them to Crossroads for warranty approval and of course Crossroads tried to get out of it because it was 'exterior damage'. Luckily I had a good service rep at Camping World who immediately told them that the damage was bulging out, not bent in and this was in no way caused by me hitting something. I wish I had a picture to post on here for you all to see, but I don't currently. Basically, the metal had bulged to the point where the lower piece which normally fits underneath the upper section was completely out so that its top edge and the bottom edge of the upper piece were butted up on each other. The worker who was fixing the other issues with the trailer attempted to push it back in. All this did was lower the bulge slightly while putting a kink in the metal closer to the front of the unit.

My question is has anyone experienced this and does this sound like the metal piece is just cut too long and pushing out when the trailer shifts during transport, or does this sound like it could be frame issues?

I will add that it bulged out again as I was returning home with it. It looked pretty big in my truck mirror, but once I got the trailer home and leveled/stabilized, it reduced in size again.
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Old 06-03-2014, 12:11 AM   #3
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I'll also add that this obviously didn't happen during our trip to Charlotte which was roughly 4.5 hours one way (much longer than our trip to the dealer today). If it is a longer than usual piece of metal which is what the service rep said it could be, wouldn't it have bulged out during that trip as well?
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Old 06-03-2014, 12:36 AM   #4
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It's surprising how much these trailers flex when they build them to reduce weight. They used to weld the aluminum studs and now they glue and screw them. Could be one of the studs flexed, broke away and pushed out the wall. Really hard to tell without pictures. Sounds like your dealer is on it so that is a good thing. They should be able to uncover the problem once they open it up to fix it. Let us know what they find out.
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Old 06-03-2014, 12:43 AM   #5
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Will do. I cannot get it back to the shop until the beginning of July as we have had a trip to PA planned for months now that this TT is the centerpiece of. I will let you all know as soon as I find out. The repairs are going to be a bit extensive as they have to pull off all the siding on half of the driver side of the trailer since the bulge is at the top and the pieces fit underneath of each other. Dealer told me two week for repairs...I'm not holding my breath....

This is just a little unnerving though as the unit is brand new and hasn't even seen more than 4 days of use yet. I'm also a bit worried about how it will hold up with this problem with a 1600 mile round trip coming up in two weeks. Any ideas on how to keep rain out if the bulge comes out beyond me being able to push it back in? I don't want this to cause a bunch more issues before we can get it back in the shop.
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Old 06-03-2014, 06:21 AM   #6
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Originally Posted by Greg Z-1 View Post
. I'm also a bit worried about how it will hold up with this problem with a 1600 mile round trip coming up in two weeks. Any ideas on how to keep rain out if the bulge comes out beyond me being able to push it back in? I don't want this to cause a bunch more issues before we can get it back in the shop.
If it has bulged and separated to the point of water intrusion you may want to rethink your trip. I can see it now...but sir...you towed and camped in the rain with it before we could fix it.
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Old 06-03-2014, 06:37 AM   #7
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Tim is echoing my thoughts. I totally agree with his thinking on your issue.
You know there is a problem, your dealer knows there is a problem, AND CR knows it. If your rig deteriorates further because you continue to use it and don't get it in for repair, they might tell you it has turned into neglect.
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Old 06-03-2014, 10:17 AM   #8
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We have a Zinger...and while siding doesn't bulge, you can definitely see the waves where the studs are.

The Z-1 is wood-framed, so it flexes a bit more. If you crank the #$%^ out of the stabilizers, you can flex the frame enough that doors won't open, etc.

Good that they are on the problem. Bonus with wood frame is they CAN take it apart. Typically with aluminum/fiberglass, whole wall must get replaced.
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Old 06-03-2014, 10:50 AM   #9
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Originally Posted by WildWildWest View Post
It's surprising how much these trailers flex when they build them to reduce weight. They used to weld the aluminum studs and now they glue and screw them.
I believe it's the opposite, they now weld them.
Anybody know for sure???
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Old 06-03-2014, 11:29 AM   #10
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I can't swear to it, but I was under the impression they switched from welded to screwed and glued.
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