Check with your dealer and ask to see the paper work for when the parts were ordered. This happened to us. Took our Zinger in for some warranty work and they told us it would be two weeks for the parts to come in. We let them keep the trailer, so not to hassle with bringing it back in. Called them after two weeks and they said they were still waiting on the parts. Called them at 3 weeks and the employee pulled my file and told me that the parts were never ordered. They were ordered as I waited on the phone right then and there! Two weeks later, parts were in and work was complete. When I went to pick up the trailer, the head shop guy still tried to pass the blame off on Crossroads, but I quickly reminded them that they dropped the ball and had him look at the records.
2016 Zinger 28bh