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Old 06-22-2013, 02:25 AM   #1
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I was interested in buying a sunset trail 28 BH but having second thoughts, this forum doesn't paint a pretty picture. Is this brand as bad as everyone says? Does any one have anything good to say about it and the warranty ? It's a major purchase and don't want to make a mistake on which brand to buy.
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Old 06-22-2013, 06:47 AM   #2
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Mine has been perfect and we love it. Just find a good dealer with a good service dept. All my dealing with the people @ Crossroads have exceeded my expectations. Just make sure you do a really good PDI and nit pick every little thing before you take possession. The Sunset's are a lot of trailer for the money.
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Old 06-22-2013, 07:29 AM   #3
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When camping in our new 25rb, this spring we met up with lots of campers with new rigs also and when they walked into ours their mouths always dropped they were so surprised at how much more room we had, larger counter space, fireplace, outdoor kitchen, and their trailers were the same size. They were really shocked at the room our slide gave us. Many only had a couch or only had a dinette table. Our dealer has been wonderful and we love our new sunset trails.
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Old 06-22-2013, 08:28 AM   #4
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I agree with everyone. No matter what you buy you need to do a thorough PDI. The dealer is extremely important, any warranty issues will be handled by them. We love our TT. We've had some issues but our dealer and Crossroads have handled them with no problem.
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Old 06-22-2013, 08:55 AM   #5
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Same here, well built trailer with lots of features for the price. No major issues so far, Crossroads has been great to deal with for me.
We have about 7 trips so far, and 2 major ones planned this summer so will know better then.
Our previous Gulfstream had the slide roof rotted out at this point (8 months old).
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Old 06-22-2013, 08:56 AM   #6
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We have a 28BH and we love it. We picked it after researching several brands, but found that this trailer fit our needs the best. We have had no major issues. There has been some minor issues, but the dealer or myself took care of them quickly.

Dont be discouraged, I would dare to say the the majority of owners have little to no issues. If you like the floor plan go for it!

Todd
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Old 06-22-2013, 09:51 AM   #7
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We have had ours since January and love it. The only issue we have had is the black and gray water sensors stopped working while on an extended camping trip, a minor inconvenience. Once I got back home I took it to the dealer on a Saturday, and they called on Tuesday saying it was ready to pick up. Just a loose ground wire.
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Old 06-22-2013, 10:29 AM   #8
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Thanks everybody just wondering what a PDI is ? The kitchen island is a big selling feature for me, and will be attending the rv show in the spring to get the best deal. My only concern is I'm ten hours away from the closest dealer.
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Old 06-22-2013, 10:44 AM   #9
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PDI is pre delivery inspection many people take along avideo camera to record the process...ask how and have them show you how everything works...
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Old 06-22-2013, 10:54 AM   #10
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You won't get the best price at a show most likely. Find a wholesale dealer like Wagners or Terrytown and go get it or have it delivered to your door step like I did.
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