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Old 06-25-2014, 10:48 AM   #61
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yes - ottomans are good ...

saw this somewhere, but haven't let the wife do this to ours YET !
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Old 06-25-2014, 12:45 PM   #62
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Looks like this thread is slowly drifting off track.
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Old 06-25-2014, 03:46 PM   #63
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If you guys want to keep the discussion going about the ottoman, I'll gladly move it to a new thread. Just pm me and let me know.
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Old 06-30-2014, 07:20 PM   #64
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LOL Mark!

We know a few CR owners - all, including us, have had good response when there is an issue. CR responds well. Dealers need babysitting!
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Old 06-30-2014, 07:23 PM   #65
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CR only responds if you call them every morning at 6:01 am Pacific time
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Old 06-30-2014, 09:23 PM   #66
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After dealing with getting a claim under warranty, there appears to be a disparity between what the dealers tell me and what Crossroads ultimately does to handle the issues (in a good way).
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