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Old 04-19-2017, 10:30 AM   #11
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Location: United states of america
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Originally Posted by sjk1998 View Post
You may also be interested about checking into an extended warranty plan. I am sure the dealer will try to sell one to you, but just like the trailer price, do your homework and be sure to negotiate on the price of the extended warranty price. Good luck.

I've used my plan on every trailer and it paid for itself both times.

2017 Ford F350 Super Duty 6.7 King Ranch Crew
2016 Crossroads Sunset Trail Grand Reserve 32BH
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Old 04-19-2017, 11:34 AM   #12
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Location: NH
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Originally Posted by Jerad View Post
Hello folks,

I'm new here and looking to purchase my first TT. I have experience using and pulling family and friends rigs but it's time to get my own.

I'm not familiar with Crossroads brand so I did some reading. I did come across some things that concern me.

I have read a lot about awning leaks, front cap fading/discolor, and other quality issues.

My wife and I really like the layout of this unit but the issues I read about worry me.

My question is has Crossroads improved/corrected these issues? What else should I be on the look out for?

Thank you!

Ps.. I have searched these forums but haven't found much regarding the newer models from the past couple years.
Welcome to the forum! As you can already see, lots of good advice. I've had everything from Pop ups to 5th wheels. Keystone, Jayco, Cruiser, Hornet. All have had their pluses and all have had a problem or two.

I suggest finding an independent RV repair man who will do warranty work. It beats going back to the dealer. Unless it's a catastrophic thing like a new roof. A good RV repair guy is as good as a good mechanic.

I'm a big fan of YouTube. There is a couple who are living my dream. They started by selling everything and buying an RV to travel the US. Now they have sold their RV and bought a sail boat to travel the world. They have a video that really made sense when I watched it regarding buying a new RV. I think it's worth the 12 minutes to watch it.

I bought a 2016 Cruizer. I've had some minor problems, but otherwise would say it's one of the nicest RV's I have ever owned. I find you have to pick your battles. The switch for the rear support jacks seems to have died. For all the effort to get a new switch replaced under warranty, I use my electric drill and a socket. I also found a fix on here that another member shared. Maybe I will get to it this summer. Once the dealer has your money or signature on the loan papers, the chase is on. They are onto the next sale and moving the next unit out of the lot.

I read about the front caps fading on the Cruizers and had conncerns about fading. The early 2016 models had light caps, mine is a 2016 and a half and has a dark cap. I've been told mine is a painted cap to avoid the fading. I guess the best you can do is to keep it clean and waxed/protected to avoid fading and discoloration. That being said, It's out in the sun and fully exposed. There have been some recent posts about a product that brings back the color and shine, so that is promising.

Last year I was at a seasonal park and a fellow camper bought a pre-loved Keystone Laredo. The front cap was faded terribly. It was only 3 years old. The rest of the unit was well maintained, clean and they had no problems.

People are quick to complain about problems. Problems are usually a combination of dealer and manufacturer interaction. I would suggest you read your manual, make sure you have the manufacturer, model, serial number of your air conditioners, heater, refrigerator, water heater etc. My toilet seat was broken. You would think that they could replace a toilet seat on a Thetford toilet with a foot flush without a big fuss? No, they needed model and serial number off the toilet. I signed for my Cruiser March 19th 2016 and did my PDI. I didn't take delivery until May 5th 2016. I didn't get all the problems resolved until, well they all never got resolved. To be fair, had the same problems with another dealer in another state on a Heartland.

Safe travels! Ask questions, share your stories, good and bad!
2016 Cruiser 315RL
2012 Ford F350 King Ranch diesel SRD

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Old 04-19-2017, 09:38 PM   #13
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Join Date: Mar 2017
Location: Georgia
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At the end of February we purchased our ss291rk and are very pleased. We have been out for 11 nights so far and have no issues. As previously posted, a good dealer is essential. Our dealer completely checked out the camper and made some minor repairs prior to our PDI. This is our 4th camper and the 1st with no issues. The front cap is painted mostly white and I hope this will help with fading. I wish you well on your decision. Based on our initial experience, I would recommend this unit.
2017 Sunset trial 291RK
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Old 04-20-2017, 05:50 AM   #14
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Location: IN
Posts: 125
Originally Posted by OhioMark View Post might want to take a look at Paul Sherry RV. They're Northwest of Columbus and bit of a jaunt for us, but we've bought two trailers from them (no one local ever has what we want). Great to work with, great service and sales team. Ask for Bill Clark. No nonsense folks and zero pressure. They move a lot of Sunset Trail units. We got a great deal including the extended warranty. And yes, they have 3 of them.
I second Mark's comment. We drove over 5 hours to buy one from Paul Sherry, and bought from Bill Clark. Our unit has had a couple of minor issues since we bought it last June, none season ending, and each easily fixable. So we are so far counting that as a win.


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Old 04-20-2017, 10:07 AM   #15
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Location: MN - Minnesota
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We are planning to buy a SS-291RK today also. This will be our seventh trailer so we kinda know what to expect. That doesn't mean I am happy about the poor workmanship in the RV industry but have learned to expect it. Unless it needs parts bought I do all the repairs myself as it is much less frustrating.

For your sake and ours I hope this 291RK is a good one.
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Old 04-20-2017, 11:58 PM   #16
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Hi Marty! I see this is your first post. Welcome!
Steve & Sue
2017 Grand Design 297RSTS Travel Trailer
2016 Ford F-250 Lariat Crew Cab diesel 6.7 standard bed 10,000 lb GVWR package
Former: Crossroads ST26RB
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Old 04-21-2017, 05:03 AM   #17
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Location: Wi
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Congratulations on the new rig Marty. Welcome to the forum.
Scott & Julie
Northern Wisconsin
2017 Sunset Trail 250RB
2015 F150 Supercrew w/3.5L EcoBoost/Max tow
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