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Old 09-12-2014, 09:28 PM   #1
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More rookie purchase questions

I've spend a few more weeks researching the purchase of my first travel trailer and have looked at several other units, but keep coming back to the Sunset Trail 270bh and the best combination of weight and features for me.
Problem is, the three closest dealers do not have it in stock. I been running searches daily, and one just came up priced right, with all the options I want, 550 miles away.

1. Would you jump on this, or remain patient? Will it be 6 months before any units get within 100 miles of me (the three "local" dealers are still 80 to 100 miles away.)
2. They are offering an eaz-lift sway/weight hitch package and Kelsey Hayes brake control in the sales price, along with water and sewer hose , etc. Should I be happy with this hitch and brake controller or try to upgrade?
3. If I decide to buy, what is the best procedure-deposit over the phone contingent on inspection and successful Pre inspection? no payment at all until Pre inspection?

Thanks in advance!
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Old 09-12-2014, 10:18 PM   #2
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Here's my 2 cents. In full disclosure, I have a very low opinion of RV Dealers.

Warranty work at any dealer will most likely be a nightmare. There are a bunch of threads here about warranty work. Any Crossroads dealer (not just a sunset trail dealer or selling dealer) can do the warranty work. So that is not part of the pricing and purchase decision. Don't be afraid to travel. Buying locally is meaningless.

For any hitch work, consider doing it outside the purchase. For instance when I bought my 5'er the dealer wanted to put a crappy fifth wheel in my truck and severely overpriced me. I refused his suggestion and was able to get a higher grade hitch at another truck accessory store for one third the price of the crappy one the RV dealer was selling.

It's standard for them to "throw in" the battery, propane tanks, power cable and a starter kit. So, don't let them convince you they are doing you a favor. They are simply doing the minimum. Be aware the sewer hose and water hose will most likely be junk and you'll need to buy better ones anyway.

When making the deal, make sure you control the conversation. Insist they give you firm real numbers as opposed to the stale and crooked sales trick of "what do you want the payments to be". If you fall for that, they give you a huge interest rate and a really long term to get it down to the magic number. Take your own financing with you and you may be better off. It they provide financing be aware they are getting a kickback from the lender. Insist on getting your share of that rebate.

You will need to put some earnest money down but don't close the deal until you do a full and complete inspection. Insist on things being fixed before you take delivery.

Hope this helps. Buying the RV is the worst part of RVing but once you hit the road you'll love it
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Old 09-13-2014, 06:06 AM   #3
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We purchased our unit more 500 miles away from home as we got a great deal on it. It took us 10 hours to drive there, so not sure of the miles but it was a lot. It was also out of the country.

The sales dept. was great. Our daughter ended up buying her unit at the same place - same distance pretty well. Their service dept. not so great. We ended up getting some warranty work done there, as part of a long trip we were taking, some in Florida while we were there, some at a dealer close to home and the majority at the factory when we went to the rally. The factory is the best place for service if you can swing it.

The internet is a great resource for prices.

Our daughter's RV is also a 270BH, but it's the fifth wheel model. When she bought hers, it was not one sitting on the lot but a new one they ordered in. She bought in January and took delivery in April, although they had it in before then.

Sometimes you can get a great deal at the end of the season because the dealers want them off the lot. I don't know if that counts in your neck of the woods as I don't think winter is an issue there. You guys probably can camp all year round.

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Old 09-13-2014, 06:34 AM   #4
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Deosit yes refundable upon PDI inspection, than full payment after you complete inspection. Brake controller is a good one do not know about the hitch set up. I would also tell them that you would like to pick out the water hose and sewer hose out of there store when you get their. that way you would be able to pick up an up grade.
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Old 09-13-2014, 08:22 AM   #5
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Finding the exact trailer you want locally can be a bit of a challenge. You may 've able to get a firm low offer on this tt, take it to a local dealership with a good reputation and try to order one for close in price (allow for differences in features of what you order and the distance you would have driven). I think a good local dealership is worth its weight in gold, a bad local dealership will give you the worst headache and buttocks pain of your life! I have been very glad to have a great local dealership help me with my problems.

Lots of people swear by rv wholesalers. You can go through them to get the tt and get delivery included or make the drive to go get it. You will want a better hitch... Ask for reese dual cam, Reese strait line or equal-i-zer hitch. I am not familiar with that brand of brake controller but you will want to make sure you get a proportional bRake controller.

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Old 09-13-2014, 05:38 PM   #6
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Great advice all, thanks.

Chateau Duke, what is typical "earnest" money?

Lone Oak, you are right about the Louisiana season-it is year round and in fact, I'd rather camp here in February than July. I'm still unsure when the RV model season runs.
The quoted price on the unit is substantially below MSRP-more than 30%.

annaro, rv wholesalers didn't carry this unit.
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Old 09-13-2014, 07:32 PM   #7
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Earnest money or deposit will vary but it should not be more than a few hundred dollars.
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Old 09-13-2014, 07:46 PM   #8
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Ernest money will vary, but you should be the one in control of the amount.
It's the same thing as when you make an offer to buy a house, they want you to put earnest money down to show your serious about going forward with the deal.
I don't think you get it back if you decide to not go through with the purchase. So what ever you do, don't get carried away with how much you plunk down for earnest money.
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Old 09-14-2014, 08:37 AM   #9
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My two cents.

I too think good dealers are too few out there. When issues come up, I know I can call Crossroads direct. I've heard several reasons why the warranty process falls apart, My dealer said the reps are inept, Crossroads told me the dealers dont often follow-through.

Only my opinion here, but my observation after trolling the forums across the internet for the past 3-4 years. Buyers remorse is usually in the following order:
1. Floor plan
2. Bad dealer experience
3. Too big a trailer for the existing tow vehicle
4. Brand of trailer (Quality issues)

Figure out what you can tow first. I think most folks look at Sunset trails because of weight, they are the lightest trailer on the market. Than do your hitch/brake controller research, than find a dealer to accommodate your request (deposit contingency). Not sure if any dealer will bite on that. By the time you get to the PDI, the sale is already made.

The trailer is out there you want.

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Old 09-14-2014, 08:54 AM   #10
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With the dealer being 550 miles away I would find out where the repair facilities in your area, if any, are and what kind of reputation they have as far as their service. IMHO
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