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Old 04-13-2013, 01:26 AM   #1
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My wife and I put a deposit down on the Sunset Trail Reserve 26RB. Unfortunately we are taking a hit on a trailer we bought only last year. The problem was the Sprinter we are getting rid of was really poor quality. It seemed like every time we used it, I was fixing something on Monday morning. It was also way too big and heavy for the sites we normally camp at and we lost about 4 of our favorite sites. Anyway, we have narrowed our search down to the 26RB but are now really hesitant on quality. I had a really good look at one yesterday and it seemed well built, but there were a few things that worried me. Two of the cupboard doors wouldn't close and the swivel mount on the top of the firplace had pulled out the screws and the fireplace was loose. Is this an indication of poor quality? I'm hoping I can get some feedback on what Crossroads owners feel about the quality of their trailers. The more, the merrier! Thank you in advance.
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Old 04-13-2013, 02:55 AM   #2
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JMHO but before you jump into another trailer purchase get out to a few RV shows and start kicking tires on what's on the market. The manufacturers have put a lot of effort in that market segment. Forest River makes the Rockwood Signature Ultralight, Jayco has the Whitehawk, and KZ has the Spree. All three have a two year warranty and are well regarded for durability.

Best of luck.
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Old 04-13-2013, 02:58 AM   #3
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First off welcome to the forum

Your going to get a wide range of answers. Some people are discouraged with Crossroads because of the change in warranty and others have had some major ongoing problems, but you will have that with any brand. There are a lot of happy people out there and remember people are more likely to post negative comments then positive ones.

I have had my 09 cruiser for a full year now. I have had one problem with the front of the roof getting an air bubble in it while driving. I spoke to Crossroads about it and they would fix it for free if I took it to the factory or I could take it to my local RV shop and they would pay for half. I was very happy with how I was treated.

Congrats on your new camper and I hope you have many years of happy camping. One thing is for sure this is the most informative forum about your Crossroads product and some of the best and nicest group of people you will find anywhere.


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Old 04-13-2013, 04:11 AM   #4
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I love our Sunset Trail reserve. While there were a few minor quality issues, like caulking missed in a few spots. Nothing a good PDI can't cure. I looked at alot of other trailers and what I personally found was the Sunset line seamed to have alot of standard features that others called upgrades. Having all theseextras in a base price and weight is what really sold the unit for us.
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Old 04-13-2013, 06:44 AM   #5
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We have spent the better part of a month looking at floor plans, warranties, customer reviews, etc. The 26 RB seems to be the layout we want. We found out something interesting, Crossroads also makes an exact same trailer called a Maple Ridge, but it's not on their website. The only real difference is the sunset trail has electric stabilizers and the maple ridge is 4 manuals. Any thought on electric vs manual? I've only ever had manual jacks.

We looked at the white hawk line, but they are too cheap and don't have an outdoor kitchen. The outdoor kitchen and no bunks is a must for us in the 26-27' range.
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Old 04-13-2013, 06:49 AM   #6
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We are happy owners of a 2012 Cruiser. So far no real issues at all. Have done a few small "make it ours" changes, and a couple of "what's this for" questions. Our only failure so far was a stuck open (thank goodness not closed)black water valve. Replaced it myself and all is well.

I do think that the majority of the issues people have here and other forums are actually a small percentage of the RV industry. JMHO though (ducks and covers)
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Old 04-13-2013, 10:10 AM   #7
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welcome to forum you will find out there are a lot of opinions the only advice that I can tell you is pick the camper that fits your needs and find a good dealer the dealer will make your camper no matter what brand you get we have been out in our new rushmore for the 3 time now and have only minor problems that were fix easy and are well satisfied Jim&
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Old 04-13-2013, 02:44 PM   #8
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I second what most others have said. We are one our second cruiser and have only had one major problem which our dealer quickly resolved. Find a floorplan you like, with a good dealer, and go for it. The dealer can make all the diffrence in the world. Ours is great.
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Old 04-14-2013, 12:31 AM   #9
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Diggerz,
As Dale said, I tooam on my second CR. I had virtually no problems with my previous unit...and I attribute that to my dealer. I pick up my new unit tomorrow and I'm as excited as I was to pick up my first. Will there be problems...inevitably, there always are. How you drive, how you check everything out before you leave and after you arrive...the care you take...all those things have to do with how well your experience goes. I treat my unit like a baby, and care for it lovingly. I believe if you do that you will have many years of good camping.

Welcome to the forum and good luck in whatever decision you make. You've already made a good one by finding this site. Many helpful and caring people here...you will find that out quickly.

Travel well,
Jim
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Old 04-14-2013, 05:22 AM   #10
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Diggerz- hello and welcome. As stated above you will find people who are happy and people who aren't happy. The unhappy tend to be more vocal than those who are satisfied, that is true for any kind of business. All manufacturers have some trailers that make it out with problems that shouldn't have made it out the door. The key is in how the manufacturer stands behind their product. For the most part crossroads has a good history of standing behind things. the new warranty is still a black eye for them and it remains to be seen how good it really is or isn't.

All of that said, we have had our Zinger since we bought it new Jan 2011. During that time we have had a few minor issues that were all repaired under warranty. Our warranty has expired so we will see how things go but we are still happy with our trailer. Also we have had good support and made good friends on this website.
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