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Old 07-31-2013, 02:27 PM   #1
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My husband and I are needing to get fifth wheel asap. We will be living in it in ND, and I know we will need to winterize and such. I have been doing research for the past 2 weeks and have visited all of the dealers within 2 hrs of me. I like the layout and R ratings on the Rushmore Washington and the Jayco Pinnacle. We have some friends that have the Pinnacle and have loved it up there. I personally prefer the looks of the Washington, but can't find much feedback on it. I have heard there have been some issues with the slide outs ect.. Basically I'm just looking for some advice. Is the Rushmore Washington built well? What problems have you had with it? Anyone else on here live in one up north? How the customer service when you have a problem?

Thanks!
Jimi
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Old 07-31-2013, 03:16 PM   #2
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Beware I hate to say it but craftsmanship is terrible, save yourself the heartache don't buy Crossroad's. We bought our Rushmore Lincoln a little over 2 months ago and its in the shop for major issues, our holding tanks fell out after 11 days, now we were having a/c issues and slide out issues, we were just told today that all 5 slides have major issues....let me see if I can explain this correctly.....the slide mechanism is new technology and the gears and the plate the gears run are too small for how big the slides are and causing out of alignment, worse is that because the gears are so small and have no locking system every time we tow it will be inevitable for slides to fall out of alignment. A/C had an issue with ducting collapsing so the fix is some foam insulation to keep from collapsing, it looks like that step got missed on ours which is causing condensation in the ceiling attic space. There are several other issues but these are the biggest. We do love the floorplan but quality needs to number one, we are considering talking to a lawyer or maybe class action lawsuit. We have a 10 year old Holiday Rambler A class and its seen less shop time than our 2 + month old Rushmore. We should have bought a Forest River product.
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Old 07-31-2013, 03:27 PM   #3
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First off thank you for replying. Is yours a new 2014 or the 2013? Also how has the customer service been with the company on getting your issues taken care of? Sounds like a mess to have to deal with we are not planning on towing ours except to get it up there, but that does freak me out a bit about the slides.

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Old 07-31-2013, 04:37 PM   #4
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It is a 2013, so far customer service has been good, our concern is that the suggestion crossroads gave for the slides was to cut into the frame about 1/8th of an inch around each slide, that's a major flaw! The mechanic took 40 + pictures of issues he found, light coming in all around slides, screws are shearing off and breaking from body around each slide out too. In fact that's why our holding tanks fell out, screws holding frame sheared off causing tanks to collapse. Make sure the slides have been corrected, oh if you do buy have all tv's replaced Sansui is what they put in, had to replace ours first week in living room.
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Old 07-31-2013, 10:07 PM   #5
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We have some friends that bought a new Pinnacle about 6 months ago and after two long trips in it they love it. Plus the two year warranty over the Rushmore. The Rushmore line has been having many issues here on the forum so if you go that route I would suggest a good extended warranty since you will only have 1 year to getwarranty issues worked out.
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Old 07-31-2013, 11:47 PM   #6
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Quote:
Originally Posted by Jfilizetti
My husband and I are needing to get fifth wheel asap. We will be living in it in ND, and I know we will need to winterize and such.
Thanks!
Jimi
My question is---if you are not going to tow it, and you will be living in ND, why are you even considering buying something like this?? Why not purchase a mobile home? It will be warmer in the winter, cooler in the summer, and you will more then likely have a lot less trouble with it.
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Old 08-01-2013, 03:22 AM   #7
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Cost is the main issue the property value up there is sky high and we have friends that own a home up their that will give us a very cheap spot for a fifth wheel since they have 6 spots on their land for them. This is the cheapest route at the moment.
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Old 08-01-2013, 04:27 AM   #8
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Jimi, I would do some reading under the Rushmore section here on the forum and let some of those post be your guide. Also be very careful with some manufactures R values information. They can pretty much claim whatever they want.
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Old 08-01-2013, 05:20 AM   #9
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Thanks Hunter11 I have and will continue to do some research on it and thanks for the tip!
Thanks
Jimi
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Old 08-01-2013, 07:50 AM   #10
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Any question on my Jefferson. Feel free to PM.
Been fulltime in it for 6 months. I've also posted all my good & bad in the Rushmore section & mods section.
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