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Search: Posts Made By: Robb
Forum: Basecamp Lounge 11-16-2015, 07:33 PM
Replies: 35
Views: 7,426
Posted By Robb
Contact Crossroads and let them know. They won't...

Contact Crossroads and let them know. They won't do anything, but if enough of us bitch, maybe future buyers will benefit.:rolleyes:
Forum: Basecamp Lounge 08-07-2015, 07:49 AM
Replies: 35
Views: 7,426
Posted By Robb
Well, the CR customer service rep got back to me...

Well, the CR customer service rep got back to me and in the end, they said that it will be used as a teaching tool in the future. Guess that's the best I can do. I had a couple of very nice...
Forum: Basecamp Lounge 07-30-2015, 11:20 AM
Replies: 35
Views: 7,426
Posted By Robb
There was no center hole in the plywood piece....

There was no center hole in the plywood piece. The holes you see in the pic are from me trying to remove enough material to get it unstuck.
Forum: Basecamp Lounge 07-30-2015, 09:25 AM
Replies: 35
Views: 7,426
Posted By Robb
Just to verify, a CR representative did call me...

Just to verify, a CR representative did call me back on the 24th to let me know that they had nothing to report yet. Everyone involved was on vacation. I'll keep updating as I hear more!
Forum: Basecamp Lounge 07-29-2015, 01:48 PM
Replies: 35
Views: 7,426
Posted By Robb
Heard back from CR. Nothing to report. Vacation...

Heard back from CR. Nothing to report. Vacation time.
Forum: Basecamp Lounge 07-23-2015, 09:27 AM
Replies: 35
Views: 7,426
Posted By Robb
Three weeks, no follow-up. Guess I was expecting...

Three weeks, no follow-up. Guess I was expecting too much. :ermm:
Forum: Basecamp Lounge 07-01-2015, 12:40 PM
Replies: 35
Views: 7,426
Posted By Robb
Update

Just a quick update. I PM'd Taylor on here and she got Crossroads customer service in contact with me. They asked for the pics, which I have sent, and are looking into it. I am not asking for...
Forum: Basecamp Lounge 06-16-2015, 08:09 AM
Replies: 35
Views: 7,426
Posted By Robb
That's my belief as well. I'm giving my dealer a...

That's my belief as well. I'm giving my dealer a bit of time to investigate, but most likely I will have to contact Crossroads myself. I understand that quality control is lacking, but I think this...
Forum: Basecamp Lounge 06-12-2015, 12:40 PM
Replies: 35
Views: 7,426
Posted By Robb
The answer!

So here is a portion of the letter I wrote to my RV dealer:
"This is the newest and potentially the worst problem to date. On our last trip to Dale Hollow, which was also our first warm weather...
Forum: Basecamp Lounge 06-08-2015, 11:53 AM
Replies: 35
Views: 7,426
Posted By Robb
Sorry, now it does. Never seems to be the same...

Sorry, now it does. Never seems to be the same process to link pics from forum to forum...:rolleyes:
Forum: Basecamp Lounge 06-08-2015, 11:48 AM
Replies: 35
Views: 7,426
Posted By Robb
Any Guesses?

Anybody want to guess what this is? You may or may not believe it when I tell you. I'll give you a few days to consider it while I'm waiting on a warranty claim. :whistling: ...
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