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Search: Posts Made By: kjones9820
Forum: Cruiser 08-06-2015, 06:03 PM
Replies: 37
Views: 6,882
Posted By kjones9820
It's been my experience that the RV Dealers don't...

It's been my experience that the RV Dealers don't necessarily want to sell the parts. This is evidenced by the poor service that I have gotten while trying to get them to accommodate me. I get the...
Forum: Cruiser 08-06-2015, 09:49 AM
Replies: 37
Views: 6,882
Posted By kjones9820
I was contacted by Taylor with an offer to help...

I was contacted by Taylor with an offer to help move things along if needed. Much appreciated, thanks.
Forum: Cruiser 08-04-2015, 04:10 PM
Replies: 37
Views: 6,882
Posted By kjones9820
Thanks, I finally spoke with someone today at the...

Thanks, I finally spoke with someone today at the second dealer. They need photos of the parts. I'll forward those and see what happens.
Forum: Cruiser 08-04-2015, 10:13 AM
Replies: 37
Views: 6,882
Posted By kjones9820
You hit the problem right on "no one cares". I...

You hit the problem right on "no one cares". I have been trying to order my parts for 3 weeks and have not gotten past "I will call you back with the prices". I'm on the second dealer(large dealer)...
Forum: General RV Questions 07-30-2015, 12:30 PM
Replies: 4
Views: 1,306
Posted By kjones9820
I have "bubbles" on both sides of my roof with...

I have "bubbles" on both sides of my roof with "something" pushing up on them. I had it inspected and apparently the screws that hold the side caps (part of the sub roofing) underneath the rubber...
Forum: Cruiser 07-30-2015, 09:41 AM
Replies: 37
Views: 6,882
Posted By kjones9820
Update on parts for 2009 Cruiser

I called a dealer (80 miles away) to get the parts I'm needing for the 2009 Cruiser. They took my info on July 20th and I'm still waiting for a call back to tell me if/when they can get the parts....
Forum: Cruiser 07-19-2015, 08:34 PM
Replies: 37
Views: 6,882
Posted By kjones9820
That's the frustrating part.

That's the frustrating part.
Forum: Cruiser 07-19-2015, 08:23 PM
Replies: 37
Views: 6,882
Posted By kjones9820
I agree when it comes to parts that can be...

I agree when it comes to parts that can be purchased at a dealer but I need to replace some wide molding that is specific to my cruiser. It will have to come from Crossroads.
Forum: Cruiser 07-18-2015, 12:40 AM
Replies: 37
Views: 6,882
Posted By kjones9820
I know that some companies have that policy but I...

I know that some companies have that policy but I have ordered parts for my unit from Crossroads since I purchased it in 2009. Customer service has declined since then and this is just another...
Forum: Cruiser 07-18-2015, 12:31 AM
Replies: 8
Views: 2,723
Posted By kjones9820
They won't repair the wood sub ceiling either. ...

They won't repair the wood sub ceiling either. My unit was 3 years old when the screws worked loose on the edges of the sub ceiling causing the rubber to gap in a two foot section. Nothing we did...
Forum: Cruiser 07-18-2015, 12:20 AM
Replies: 8
Views: 2,514
Posted By kjones9820
I feel the same way about Crossroads customer...

I feel the same way about Crossroads customer service. The recommendations and 2/5 warranty were a big part of the reason we chose a Cruiser in 2009. We had the unit inspected yearly as required to...
Forum: Cruiser 07-16-2015, 07:07 PM
Replies: 37
Views: 6,882
Posted By kjones9820
I have a buyer for my Cruiser and will not be...

I have a buyer for my Cruiser and will not be buying another Crossroads product. In the beginning (2009) the service was great. That's one of the reasons we went with Crossroads. Over the years it...
Forum: Cruiser 07-16-2015, 07:21 AM
Replies: 37
Views: 6,882
Posted By kjones9820
This makes it more difficult for the customer. I...

This makes it more difficult for the customer. I live in a small town and have to drive an hour to the nearest dealer. I'm sure the expense will be greater also. I have a Tiffin motorhome and have...
Forum: Cruiser 07-15-2015, 02:52 PM
Replies: 37
Views: 6,882
Posted By kjones9820
called Crossroads customer service

I called Crossroads customer service today to order some molding and a few other things for my 2009 Cruiser and they informed me that owners can no longer get parts directly from the factory. You...
Forum: Cruiser 02-06-2013, 10:56 PM
Replies: 8
Views: 3,009
Posted By kjones9820
We have already spoken to Randy who initially...

We have already spoken to Randy who initially agreed that it should be covered under Warranty but his superiors disagreed.
Forum: Cruiser 02-06-2013, 10:10 AM
Replies: 8
Views: 3,009
Posted By kjones9820
I have a Crossroads Cruiser that I purchased new...

I have a Crossroads Cruiser that I purchased new in 2009. The staples underneath the roof where it rolls over the sides have come loose on both sides causing the sub-roof to rise and the rubber to...
Forum: General RV Questions 04-15-2011, 01:45 PM
Replies: 19
Views: 2,910
Posted By kjones9820
We use Motorola Droid X with Verizon Wireless...

We use Motorola Droid X with Verizon Wireless Service. The cost is $20 per month to tether and it can be removed when you are not using it. Very good reception.
Forum: General RV Questions 10-14-2010, 12:26 PM
Replies: 6
Views: 1,681
Posted By kjones9820
We had problems with our black tank flush(Santi...

We had problems with our black tank flush(Santi Flush)when we brought our 30sk home from the dealer so we bought a Flush King until we could get it back to the dealer for repair. Turns out the hose...
Forum: General RV Questions 10-11-2010, 04:26 PM
Replies: 10
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Views: 2,022
Posted By kjones9820
We ordered ours from the dealer. $14 each. Got...

We ordered ours from the dealer. $14 each. Got locked out a couple of times too. If you lock the bottom lock instead of the top one you have to unlock it from the inside before you can get out.The...
Forum: General RV Questions 10-11-2010, 04:14 PM
Replies: 6
Views: 4,573
Posted By kjones9820
We had the same issue with theJensen in our 2009...

We had the same issue with theJensen in our 2009 30SK. It happenedrepeatedly so we disconnected the wiring. We reconnected it a few weeks later when we used the trailer and haven't had the issue...
Forum: Basecamp Lounge 06-23-2010, 06:04 AM
Replies: 15
Views: 4,009
Posted By kjones9820
We also have the Dirt Devil. It doesn't require...

We also have the Dirt Devil. It doesn't require bags, has great suction and fits right beside the bedroom chest in our 30SK. You can buy the replacement filters that are scented which makes the 5er...
Forum: General RV Questions 06-04-2010, 01:15 PM
Replies: 10
Views: 3,018
Posted By kjones9820
Gulf Shores and the Gulf Coasthas beautiful...

Gulf Shores and the Gulf Coasthas beautiful beaches. The oil is just now beginning to show up there...what a sad case for all of us. Hopefully it will be resolved by next year. We are planning a trip...
Forum: General RV Questions 06-04-2010, 12:12 PM
Replies: 10
Views: 3,018
Posted By kjones9820
The pug is the "boss". Enjoy your rig!

The pug is the "boss". Enjoy your rig!
Forum: General RV Questions 06-04-2010, 02:32 AM
Replies: 10
Views: 3,018
Posted By kjones9820
You can buy border paste at any paint store or...

You can buy border paste at any paint store or Wal-mart. It should work fine for the RV.
Forum: Basecamp Lounge 05-04-2010, 02:25 PM
Replies: 36
Views: 6,157
Posted By kjones9820
Waffle iron, ice cream freezer, toaster oven,...

Waffle iron, ice cream freezer, toaster oven, crock pot.
Showing results 1 to 25 of 98

 
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