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08-05-2012, 01:04 AM
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#1
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Weekend Camper
Join Date: Mar 2011
Location: Davison, Mi
Posts: 13
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Front Cap Fading Badly
Just curious if anyone has experianced extreme fading on your front cap? Any input would be great! By the way I have 2011 sunset trail reserve st29ss. Thanks
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08-13-2012, 01:33 AM
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#2
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New Camper
Join Date: Sep 2011
Location:
Posts: 3
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We have a 2012 st29ss and our front cap looks terrible. We are setting up appointment to take in to dealer for warranty work. I will let you know what they do.
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08-13-2012, 06:54 AM
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#3
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Weekend Camper
Join Date: May 2012
Location: Michigan
Posts: 26
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We also have major fading on our front cap looks like crap, and the stone chips are horriable. We have a 2012 ST28FL. We have hadnumerousproblems with our trailer and the dealer is the worst! They have wanted us to fix the problemsinsteadof bringing it in for warranty work. WTH!!! We are contacting CrossRoads about these issues.
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08-13-2012, 12:54 PM
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#4
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Full Time Camper
Join Date: Nov 2011
Location: WI
Posts: 896
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Andreah,
Good for you and that's what you should do. CR's has taken dealerships away from those who will not perform required warranty work. Do not stop until you get satisfactory answers.
Jim
__________________
Jim & Linda Tator
Watertown, WI
2013 Crusier CF34SS GMC 3500 8.1L Dually
154 nights in 2013 - 4,370 miles
178 nights in 2014 - 5,082 miles
365 nights in 2015 - 6,040 miles
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02-10-2013, 07:43 AM
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#5
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New Camper
Join Date: Sep 2011
Location:
Posts: 3
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We took our 2012 Sunset Trail Reserve back to dealership for warranty work. Front cap fading was one of the big problems. Crossroads paid to have it repainted with high end auto paint. Dealership told us they had had a lot of caps fade. Found out it was not painted with correct paint. No UV protection. Looks beautiful now. Crossroads took care of all of our issues. We are still having problems with slide not working properly. Will be taking back to dealership to have repaired before warranty is out.
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04-14-2013, 08:17 AM
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#6
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Weekend Camper
Join Date: Mar 2011
Location: Davison, Mi
Posts: 13
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Took ours in to dealership and they ended up replacing the cap with a brand new 2013 cap. Very happy with CR they have taken care of all are issues with no problems.
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04-14-2013, 01:22 PM
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#7
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Weekend Camper
Join Date: Mar 2013
Location: Canada
Posts: 31
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When we picked our 2012 31ss up, we noticed 2 faded brown caps laying by the dumpster behind the repair shop at the dealer...
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01-01-2014, 03:40 PM
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#8
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Family Vacation Member
Join Date: Dec 2013
Location: PA
Posts: 190
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Anyone here have this issue and not be a warranty issue? What I mean is we just purchased a 2011 Sunset Trail Reserve 30RE used and it also has a fading problem on the front cap. the paint must have been real crap as you can tell where the "For Sale" signed were taped to the front cap. Anyone had any luck with a remedy other than repaint?
__________________
~Mike & Kim~
NW Pennsylvania
2014 Rockwood Windjammer 3008W Diamond
2012 Toyota Tundra, 5.7L
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01-01-2014, 07:43 PM
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#9
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Full Time Camper
Join Date: Mar 2013
Location: Florida
Posts: 650
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I think doing a wrap on the front cap is a nice fix.
__________________
Bert, Cathy, Kylie & Kaitlin
2014 SunsetTrail Reserve 32BH
2009 Silverado 3500HD LTZ 4X4 6.6L Duramax
YouTube LetsRV Instagram LetsRV_
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01-02-2014, 02:27 AM
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#10
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Family Vacation Member
Join Date: May 2013
Location: MO
Posts: 119
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We had ours repainted while still under the warranty. Decal was removed and not replaced, which was fine with us. Looks good and we don't have to worry about the decal fading/cracking. Lazy Days in Tampa did a great job.
From what I have read on different sites, there seems to be a problem with the paint on the front cone. Thank god we noted it with the factory while we were still under warranty.
__________________
2013 Cruiser Aire CFL28CS
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02-17-2014, 03:47 PM
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#11
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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Front Cap Fading Badly
We have been having a dealer issue and they at best have been non-responsive and/or unhelpful. Is it best to contact Crossroads about the front cap issue at their Customer Service email address?
Love our trailer, but that front cap looks pretty bad! We finally got the slide-out issues fixed at another dealer, but just need to get the flooring fixed since it ripped in 2 places.
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02-17-2014, 04:10 PM
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#12
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Family Vacation Member
Join Date: Dec 2013
Location: PA
Posts: 190
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Quote:
Originally Posted by pennyh
We have been having a dealer issue and they at best have been non-responsive and/or unhelpful. Is it best to contact Crossroads about the front cap issue at their Customer Service email address?
Love our trailer, but that front cap looks pretty bad! We finally got the slide-out issues fixed at another dealer, but just need to get the flooring fixed since it ripped in 2 places.
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I bought a 2011 30RE used so I have no warranty. I contacted customer service about finding what the color is on the front cap and they gave me two different color codes, neither of which can anyone turn into an actual color. I contacted them about the daylight on both side of my side when it is closed. They asked for pictures and more information, which I supplied and they have not replied. 3 or 4 weeks now. I did not bother contacting them when I discovered that the big glob of Dicor sealant that attempts to seal the joint of the roof and front cap was pulling away like crazy. I plan to repair that with the 6" tape. My biggest regret was not finding this site until after I bought!
__________________
~Mike & Kim~
NW Pennsylvania
2014 Rockwood Windjammer 3008W Diamond
2012 Toyota Tundra, 5.7L
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02-17-2014, 04:18 PM
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#13
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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Quote:
Originally Posted by MEHoffman
I bought a 2011 30RE used so I have no warranty. I contacted customer service about finding what the color is on the front cap and they gave me two different color codes, neither of which can anyone turn into an actual color. I contacted them about the daylight on both side of my side when it is closed. They asked for pictures and more information, which I supplied and they have not replied. 3 or 4 weeks now. I did not bother contacting them when I discovered that the big glob of Dicor sealant that attempts to seal the joint of the roof and front cap was pulling away like crazy. I plan to repair that with the 6" tape. My biggest regret was not finding this site until after I bought!
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Sure hope I can get it painted we began working with the dealer before the warranty expired so I sure hope that we can get this done sometime soon. It is amazing how much we begin to learn after only after having issues and not before!
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02-17-2014, 04:42 PM
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#14
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Seasonal Camper
Join Date: Jan 2014
Location: ontario
Posts: 304
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Is the front painted or is it a gel coat?
__________________
2014.5 Sunset Trail ST290QB
2011 F350 KR 6.7 CC SRW
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02-17-2014, 05:15 PM
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#15
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,724
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After the repair, I think a synthetic polymere with a UV protector in it would help a lot. Something like Rejex.
__________________
Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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02-17-2014, 05:42 PM
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#16
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Seasonal Camper
Join Date: Jan 2014
Location: ontario
Posts: 304
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Optiseal is another favourite for UV protection. Fwiw I've been using it 6 season on my parents coach which still looks new.
__________________
2014.5 Sunset Trail ST290QB
2011 F350 KR 6.7 CC SRW
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02-17-2014, 06:00 PM
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#17
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Full Time Camper
Join Date: Oct 2011
Location: Mn
Posts: 548
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Dealer on the Short list.
How do I get a dealer on the short list to get them dropped or dumped from selling CR. I'm just saying.
__________________
Lee & Jane and Black Lab Zoey
2008 Ford F250 CC Lariat 6.8L
2011 Crossroads Cruiser 31RK
Faribault MN
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02-17-2014, 06:05 PM
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#18
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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I was told it is a gel and that was the wrong type of paint.
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02-17-2014, 06:09 PM
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#19
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Weekend Camper
Join Date: Feb 2014
Location: CA
Posts: 13
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If you find out how to get a dealer dropped or dumped from selling CR please let me know. Our dealer was the worst and I did see complaints on the Good Sam web page after all the issues I had. I sure wish I had done that research before I purchased it from them and not another dealer.
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02-18-2014, 10:17 PM
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#20
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Weekend Camper
Join Date: Sep 2012
Location:
Posts: 52
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Can someone post pics so I can see what you folks considered to be fading?
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