Bad Purchasing Experience
At an RV show in April 2013 I purchased a Crossroads RV Zinger 28BH and it was an OK unit but should have done some more home work before diving into it because this year due to the shower/ tub unit being to high to get in and out and queen bed configuration it just was not working out. So looking through many different brands and models on the internet I found a unit that I thought would work.
Crossroads ST290QB was the model, so who has, none in New Jersey, a few in PA (should have went to PA). Well back to the Crossroads RV dealer that sold me the zinger. Can you sell me a 290QB, no because they are not a Sunset Trail dealer, and they cannot find any in the inventory from other states at least not near by. The other person involved in this purchase with me wants to keep it local if possible, thinking there will be sales tax problems tring to register the vehicle.
Another model with possibilities ST29SS, same as the 290QB with just an extra pushout and useless fireplace. Local crossroads dealer (not Sunset trail) locates a model a few states away makes, many promises and I aggree to purchase, site unseen (only photo's) well buyer beware! They get unit it sits on their lot for 4 days knowing that options are needed to be ordered and installed to it. They claim that items that I want are not made for it in the size that is needed. Well this is the third weekend I am not a happy camper, ready to walkaway for the whole thing. Poor customer service on sales department, making statements that now cannot be kept blaming it all on the service dept. But you know that the salesman got his commission so what does he care! Just a big mess!
|