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07-01-2014, 07:45 PM
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#1
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Seasonal Camper
Join Date: Oct 2010
Location: Toronto,Ontario
Posts: 447
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Roof Repair
So, this weekend before heading home, I climbed up on the roof with a broom, as I usually do when there is a lot of trees and some windy/rainy weather. I noticed along the door side starting about 3 feet from the rear and going about 20 feet or so till about where the roof levels out above of the upstairs, what appears to me, is a long piece (or a few pieces) of flat aluminum about 8 inches wide to make the rounded roof edge where the roof wraps down the side a few inches. It looks the nails/staples holding it down have popped and the flat aluminum has lifted about 3/4 of an inch. There are no holes (yet) but I can see through the roof where the fasteners have lifted and feels like the aluminum has lifted and is starting to pull the rubber roof up along the edge.
Anyone see this before? Anyone know what I am talking about? Anyone have any thoughts?
I am wondering if this is considered structural for the 5 year warranty. I doubt it, but maybe...
To me, it looks like a fairly big job. Something that I'm not confident enough in taking on, but don't want to leave it at the dealer for the rest of the year to sit there and collect more mice.
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07-01-2014, 07:59 PM
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#2
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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I believe it should be. Need to call and see. Roof warranty is supposed to be 12 years is it not?
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Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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07-01-2014, 08:00 PM
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#3
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Site Team
Join Date: Sep 2012
Location: PA
Posts: 5,715
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The warranty is for the roof material. Not sure that the aluminum lifting up will be covered.
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Mark & Susan
Lehighton, Pennsylvania
EAGLE HT FIFTH WHEEL | 30.5CKTS - '13 Ford F150 SCREW - PullRite Superslide - Roadmaster Active Suspension
Member - "Northeast Adventures RV Rally Group" & "Mason-Dixon Bunch"
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07-01-2014, 08:28 PM
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#4
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Full Time Camper
Join Date: Feb 2013
Location: Tennessee
Posts: 581
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The dealer might be able to repair that without having to replace the whole roof membrane. I'm not sure about that, but with it being along the edge of the roof, they might be able to pull it back and repair that radius metal and then reseat and reseal the roof membrane. You should definitely place a call to CR and see if they will cover the repair. It's worth a shot. Let us know how it turns out...
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Mike in Tennessee
2007 Cruiser 30QB
2008 Ford F250 Lariat 4x4 6.4 Powerstroke
Valley 16K slider
Ride-Rite air bags
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07-11-2014, 02:54 PM
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#5
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Seasonal Camper
Join Date: Oct 2010
Location: Toronto,Ontario
Posts: 447
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Well its been extremely busy around here this past couple weeks, but I did put a call into the dealer. He doesn't believe CR will cover it. My extended warranty doesn't cover it either. However, he doesn't feel that its a big issue. He suggested I just keep an eye on it. I'm not so sure I agree.
I will try and get a call into CR next week.
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07-11-2014, 03:01 PM
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#6
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,154
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Matt, have you ever thought of checking with one of these outfits that actually install the rubber roof membrane on mobile homes?
I would think those guys could lift the edge of the membrane on your trailer and secure everything back down and put the membrane back down in a jiffy.
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07-11-2014, 03:13 PM
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#7
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Seasonal Camper
Join Date: Oct 2010
Location: Toronto,Ontario
Posts: 447
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Other than an RV dealer I wouldn't know of any place around here. I really don't want to take it back to my selling dealer as I am sure you all have noticed from other posts.
My dealer was quite confident that he could peel it back and make the repair without damaging the rubber but said its a full day repair. In the event that the rubber gets damaged they would cut a piece out and patch a new one in. I'm not so sure how I feel about that either.
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07-11-2014, 07:05 PM
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#8
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Site Team
Join Date: Dec 2007
Location: WI.
Posts: 9,154
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Try Googling it for your area. There has to be somebody up there that does that work on mobile homes. There is one right here local to us.
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07-11-2014, 07:44 PM
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#9
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Full Time Camper
Join Date: May 2013
Location: So IL
Posts: 1,811
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Who is your extended warranty thru?
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Tim
13 ST25RB
08 F-250 SC 6.8L XLT 4x4
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07-11-2014, 08:32 PM
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#10
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Seasonal Camper
Join Date: Oct 2010
Location: Toronto,Ontario
Posts: 447
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Our warranty is thru FCPP (First choice protection plan). I don't think our dealer uses them anymore as the service girl seemed unfamiliar with them.
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07-12-2014, 07:24 PM
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#11
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Full Time Camper
Join Date: Aug 2010
Location: , RI
Posts: 1,164
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I like Lloyds suggestion it is good to get away from the RV mentality. There are many providers of services that are applicable to RV repairs. You don't have to always be at the mercy of the RV dealer. They are usually both overbooked and overpriced and can sometimes hold your rig for far too long. This can be very true if you are traveling and need service.
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Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
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07-13-2014, 09:41 AM
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#12
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Full Time Camper
Join Date: Oct 2011
Location: Upstate NY
Posts: 874
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I had the same issue last fall - CrossRoads approved the repairs. Another design issue with roof construction.
It was only happening on one side of the roof - roof was pulled back to perform the repairs.
Mine was in for the 2nd inspection required to maintain the warranty.
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07-13-2014, 10:47 AM
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#13
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Full Time Camper
Join Date: Jul 2013
Location: DFW, TexUS
Posts: 1,032
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__________________
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07-13-2014, 12:50 PM
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#14
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Seasonal Camper
Join Date: Oct 2010
Location: Toronto,Ontario
Posts: 447
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norskeny, thats exactly what mine looks like. A call to CR this week will be in order. See what they can do for me. Anything I should mention when I call?
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07-13-2014, 01:20 PM
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#15
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Full Time Camper
Join Date: Feb 2013
Location: Connecticut
Posts: 688
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I just noticed mine is doing the same thing. Is this only covered under the 1 year warranty? If so, I guess I am out of luck.
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Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
B&W Patriot 16K Fifth Wheel Hitch
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07-14-2014, 12:33 PM
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#16
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Family Vacation Member
Join Date: Feb 2013
Location: Florida
Posts: 178
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Roof is warrantied for 5 years at least I believe.
__________________
2013 Sunset Trail Reserve 25RB
2012 Ram 1500 Hemi, with full tow package
Reese 1500, 15000 hitch
and sway bars.
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07-15-2014, 09:31 AM
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#17
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Full Time Camper
Join Date: Feb 2013
Location: Connecticut
Posts: 688
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Just spoke to Crossroads, While the roof warranty is longer and honored thru Alpha systems, it only includes the rubber roofing material. The structure underneath is part of the bumper to bumper 1 year Crossroads warranty. I will be taking it in for an estimate after my Acadia trip...
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Jason & Wendy
2014 Ford F-350 Lariat 6.7L PSD
2015 Keystone Montana 3711FL
B&W Patriot 16K Fifth Wheel Hitch
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07-15-2014, 10:05 AM
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#18
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Full Time Camper
Join Date: Mar 2013
Location: United states of america
Posts: 1,570
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Looks like a good ole fashion nail pop to me. would think they'd cover it
__________________
2017 Ford F350 Super Duty 6.7 King Ranch Crew
Sold the 2016 Crossroads Sunset Trail Grand Reserve 32BH
2020 Grand Design Momentum 320G
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07-15-2014, 05:32 PM
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#19
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Full Time Camper
Join Date: Aug 2010
Location: , RI
Posts: 1,164
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I agree with Ohio Mark
__________________
Al Laura (Lily & Breeze Portie Girls)
2011 F250 6.7 PS Tuxedo Black 4x4
11 305SKP- TPMS- RideRite air bags
Reese 16K Slider Wet Bolts
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07-16-2014, 05:19 AM
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#20
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Family Vacation Member
Join Date: Feb 2013
Location: Florida
Posts: 178
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I like that the roofing done by Crossroads is not covered but the work provided by an outside service is, does not make sense to me.
__________________
2013 Sunset Trail Reserve 25RB
2012 Ram 1500 Hemi, with full tow package
Reese 1500, 15000 hitch
and sway bars.
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