Weekend Camper
Join Date: Mar 2011
Location: arlington tx
Posts: 79
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I purchased a 3612 elevation in Aug. DW & I absolutely love the rig and enjoy the 5-er experience.
However, I would strongly suggest that you do a very thorough inspection / walk through.
Pay carefull attention to the
<div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">following is a (in)complete list of problems.</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">caulk on roof has small hole in it</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">trim molding is peeling away from cabinet</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">top grip of ladder is loose on roof</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">siding screws all over the place, not alligned at all</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">thermostat is not working properly, furnace very sparadic---no outside temp reading, no instructions for using it</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">Bedroom a/c sparadic ( blows warm about 50% of time) and bedroom ductwork does not work at all</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;" id="yui_3_7_2_1_1352853721050_115">kitchen door opens hard due to sticking</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">fridge propane hose kinks when kitchen slide is closed----cutting off gas, and electric does not come on automaticly.</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">kitchen countertop is very scratched</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">sliding door latch comes loose during travel, allowing door to open</span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;">antenna swings loose during travel, batwing is broken. </span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;"></span> <div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;"></span><div style="color: rgb0, 0, 0; font-family: times new roman, new york, times, serif; font-size: 16px; font-style: normal; : transparent;"></span>I want to be very clear about this, when I called crossroads cust service, they were extremely helpfull and asked me to send a list (above) along with picturesto facilitate serving our needs.
Bill Hodge from cust service called my dealer, sent the parts to them in advance, and approved all repairs in advance. I will be using the rig for the last time ( this fall )next weekend ,and will be dropping the trailer off at Explore USA in Mesquite TX. As of right now, both my wife & I feel very comfortable that all the repairs will be done in a timely manner.
If we have any problems, I will let you know.
I have been around camping and off road vehicles all my life, The way Bill treated me was by far the best service I have experienced.
</span></span>Steve Rees
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Steven & Darlene Rees (Jacob & Nicholas)
2011 Chevy Siverado 2500w/Duramax Diesel
2013 Elevation 3612
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