325CKP Problem........ - Page 2

mwebber78 · 02-13-2013, 11:43 AM

Take off a outlet cover and pull the receptable out by releasing the screws. Fish around the hole, on my previous 2009 it was easy to grab onto the reflectix and verify.

sleepyT · 02-13-2013, 09:23 PM

Do you have to order the POLAR TEC? Or does it come withe the unit? I have a 305SKP .

sleepyT · 02-13-2013, 09:25 PM

I was always under the impression that CR has the best standard insulation in the business !!!!

dhasenwinkle · 02-13-2013, 11:14 PM

SleepyT. The Polartec insulation packagewas an option, that was included on the Patriot/Provincial models.

pickleloaf2 · 02-14-2013, 01:29 AM

Start removing light switch and plug in covers on slide outs. If you don't see the silver on the insulation, then it probably doesn't have it.

sleepyT · 02-14-2013, 05:16 AM

I have a 305SK Patriot so if what you say is true I have the Polar Tec package. That's great I learn something new every day. Thanks

Hunter11 · 02-14-2013, 05:34 AM

I would not assume you have it, I would check to make sure by the methods listed above.

happycampers · 02-14-2013, 07:13 AM

Good to know.... I have the sticker on the outside of my unit, but I will definitely verify when I bring it home in the spring.
Hypothetically, if anyone of us were sold a unit claiming to have polar tec, and 1 or 2 or 3 years down the road we find out it actually doesn't, are we SOL because we should have caught that during the PDI/orientation? Or.....????

pickleloaf2 · 02-15-2013, 02:00 AM

Your guess is as good as mine. Our dealer refused to take it in on trade or put any money in it. The company also refused to take it on trade. I'm sitting here with a trailer I can't trade. If I sell it I'd have to disclose the fact that the PolarTec insulation isn't in any of the slides. Who would buy something like that?

Hunter11 · 02-15-2013, 02:57 AM

"Hypothetically, if anyone of us were sold a unit claiming to have polar tec, and 1 or 2 or 3 years down the road we find out it actually doesn't, are we SOL because we should have caught that during the PDI/orientation?"

Happycampers, in reality there is no way you would know rather or not you have the PolarTec during the PDI unless the dealer pulls a couple of the electrical receptacles both in the slide and an exterior wall of the main coach or pulled part of the bottom cover. How else are you going to check to know you have it? You really have no way to know if you have the entire coach wrapped or just part of it or if you have any at all at a regular PDI. JMHO

happycampers · 02-15-2013, 04:59 AM

hunter11, thats my point... who pulls plug covers during a PDI? but would the manufacturer (it could any trailer) say were stuck with it 'as is' because we accepted the unit the way it was???

dalemac377 · 02-15-2013, 09:40 AM

Sounds like you are stuck with it. I would just use it and enjoy it and when I got ready to trade it just let it speak for itself. It has the polartec symbol so when youtrade it all looks good. Tough to pass it on to someone else, but that is what your dealer and crossroads did to you. Can't expect that you would take a total loss on it.

jim carpenter · 02-16-2013, 06:01 AM

I sent mine to the factory to get the sidewall repaired. They came to me, here in TN and are going to bring it back to me. I have been very pleased with the service I have gotten up to this point. They have always taken care of any problem I have had.

pickleloaf2 · 02-16-2013, 06:51 AM

Quote:

Originally Posted by pickleloaf2

On September 1, 2010 we picked up our new 2011 32CKP. By Spring, we had replaced the converter, the motor to the jacks, fixed a leaking shower and discovered a bad sanitation valve. In July of 2011 we discovered we had no PolarTec insulation in any of the four slides. We took it to the dealer who took pictures and sent them to Crossroads. We have made numerous calls to Crossroads and the only thing they've offered to do is take the trailer to the factory, dismantle it and try to put the insulation in. The dismantle would be so aggressive that it would pronbably come apart going down the road. In April they sent a tech to our home to look at the problem. It's now July and we haven't gotten anything resolved. Without the insulation, we're hesitant to even try to go anywhere in the heat. We'd never be able to get the unit cooled down.

We tried to trade it in to our dealer, but he won't take it in on trade. We're sitting here with a trailer we can't sell or trade in.

pickleloaf2 · 03-23-2013, 02:24 AM

Quote:

Originally Posted by dalemac377

Sounds like you are stuck with it. I would just use it and enjoy it and when I got ready to trade it just let it speak for itself. It has the polartec symbol so when youtrade it all looks good. Tough to pass it on to someone else, but that is what your dealer and crossroads did to you. Can't expect that you would take a total loss on it.

mike06081969 · 03-23-2013, 08:55 AM

Is there anything new to this story, Pickleloaf? I notice you have re-posted a couple old posts in this thread without adding anything.

cwit · 03-23-2013, 09:37 AM

It sounds to me like Crossroads offered to do the fix. I would say the balls in your court.

pickleloaf2 · 04-07-2013, 10:42 AM

No help. just live with what you got. and go own down the road!

pickleloaf2 · 07-02-2013, 11:02 AM

still going

**mark5w** · 07-02-2013, 11:46 AM

I don't understand why you did not let Crossroads take the rv back to the factory.

It's a factory, not a repair shop. I'm sure you would have been satisfied with the results, I know a few who had it returned to the factory and were very satisfied with the results. IMO it was a mistake not to take Crossroads up on their offer. Now it looks like your 2 year warranty is going to run out soon. A lot of people go out to the crossroads rally just to have repairs and adjustments made. Reconsider your decision.

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