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Old 05-01-2011, 09:36 AM   #1
Weekend Camper
 
Join Date: Nov 2010
Location: Michigan
Posts: 21


I guess should have called Crossroads first. Short story...

Bought Sunset trail 20QB at end of Oct... Came with a bbq grill, but no way to mount/place it. I talked to the dealer and the woman seemed clueless, but said she would contact Crossroads. Since it was the end of the season I forgot about it until spring and they never got back to me. Talked to dealer again and and she was still clueless but said she would call and let me know. I never herd from her again. So, I called crossroads and the person (forget the name) couldn't understand why I got the grill but no bumper mount bracket for it. She just asked for my address and said she'll send me one.Took all of 3 minutes.I Just got it and hooked it up. I think I'll go back to the dealer again and ask about it again just to see her response. I bet she'll say it doesn't come with one, but I can order one.



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Old 05-01-2011, 11:30 AM   #2
Full Time Camper
 
Join Date: Apr 2007
Location:
Posts: 679
good to hear another great servicestory from crossroads. the dealer however does'nt suprise me.
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