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10-04-2012, 09:58 AM
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#1
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Weekend Camper
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
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Just bough a 2013 sunset trail 31bh and there was no ladder with the bunk house!
The dealer told me that there was no ladder with this model is this true?
I was forced to buy a steel one that they had in their parts dept.
this a wooden ladder may have been with this one from factory right??
__________________
Cheers,
Greg
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10-05-2012, 01:16 PM
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#2
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New Camper
Join Date: Sep 2012
Location: wellesley, Ont
Posts: 7
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We just got the got the same model and ours came with ladder.
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2012 Sierra CC 4X4
2013 Sunset Trail 31BH
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10-05-2012, 03:57 PM
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#3
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Seasonal Camper
Join Date: Feb 2012
Location: minnesota
Posts: 365
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Even the video online clearly shows the ladder.
Have the dealer pull it up online and then explain why it didn't come with your unit.
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2013S22BH/2015 f-150 ecoboost
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10-06-2012, 12:39 AM
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#4
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Weekend Camper
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
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Thanks just emailed crossroads and going to foward to my dealer!!
__________________
Cheers,
Greg
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10-06-2012, 11:07 PM
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#5
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Family Vacation Member
Join Date: Apr 2012
Location: WI
Posts: 183
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yep, ours came with a very nice wooden ladder.
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Ted
2013 Sunset Trail 31BH
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10-08-2012, 03:35 AM
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#6
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Full Time Camper
Join Date: Apr 2011
Location: Canton, OH
Posts: 937
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I bet the dealer will gladly sell you a ladder....
__________________
Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
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10-08-2012, 03:38 AM
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#7
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Weekend Camper
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
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Yep,
They sold me a ugly aluminum bunk ladder for $80
__________________
Cheers,
Greg
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10-08-2012, 05:18 AM
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#8
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Weekend Camper
Join Date: Feb 2012
Location:
Posts: 26
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We have the same model and it came with a wooden ladder. I would get reimbursed forthe ladder you purchasedand find out what happened to the ladder that was supposed to be included with your unit.
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10-09-2012, 02:30 PM
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#9
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Weekend Camper
Join Date: Mar 2012
Location: Illinois
Posts: 87
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Same model here and the ladder came with it and was under the top bunk when we took delivery. Friend has the exact same model, and same thing with his. Never a question that it would not come with a ladder.
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Steve, Lenise, & Emilie
2006 Nissan Titan
2013 Sunset Trail 31BH
Equalizer Hitch
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10-09-2012, 08:54 PM
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#10
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Weekend Camper
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
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Just has a call from the crossroads and all the newer models are NOT equipped with ladders!
The production date of my trailer was July 2012 and they deleted that option ;(
__________________
Cheers,
Greg
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10-10-2012, 12:54 AM
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#11
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Weekend Camper
Join Date: Mar 2012
Location: Rodney Ontario
Posts: 60
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I think that is crazy. Why would they get rid of that. So stupid.
__________________
The Fabbro Family
Rodney Ontario Canada
2012 31BH Sunset Trail Reserve
2013 Dodge Ram Sport R/T 5.7 Hemi(Pics to follow)
https://i44.tinypic.com/mttqmh.jpg
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10-10-2012, 03:03 AM
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#12
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Family Vacation Member
Join Date: Feb 2012
Location: Oklahoma
Posts: 131
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That is just more of the move toward a cheaper line of products. Crossrods is headed toward the cheap side !!
Wonder how they expect you to get in the bunk? wow!
Edited by: Pnr
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10-10-2012, 09:30 AM
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#13
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Seasonal Camper
Join Date: Feb 2012
Location: minnesota
Posts: 365
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So they advertise it with a ladder in their 360 degree video tour but you don't get it.
I hate to say it but you have to really stay on them and don't take no for an answer.
To me it is false advertising to show the product outfitted one way but deliver it another way.
I got a couple issues taken care of but it took a lot of e-mails....a lot.
To bad too.. I really was excited about the crossroads line but not so much anymore.
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2013S22BH/2015 f-150 ecoboost
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10-10-2012, 11:58 AM
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#14
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Full Time Camper
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
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No ladder on a bunkhouse floor plan? What bean counter figured this was a good way save a few bucks.
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17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
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10-10-2012, 12:04 PM
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#15
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Weekend Camper
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
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Just emailed them again!!
Should get a responce tomorrow
A bunkhouse for kids right?? No ladder for kids to get up and down major headache for parents
But u do have a fireplace and leather seating
I will post their responce tomorrow
I requested to talk to a manager?Ÿ˜?
__________________
Cheers,
Greg
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10-10-2012, 12:12 PM
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#16
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Full Time Camper
Join Date: Jun 2008
Location: Maine
Posts: 1,250
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Pretty sad standard feature to delete. Talk about saving a few bucks at the expense of the customer! I would think a bunk ladder is a necessity given the height of some bunks......
__________________
Mike
2013 Jayco Eagle 334RBTS
Crossroads Forum Lurker
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10-11-2012, 02:46 AM
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#17
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Full Time Camper
Join Date: Sep 2007
Location:
Posts: 1,415
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I have to agree. I can't believe no ladder. No warrenty.. They are going far fast.
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10-11-2012, 05:21 AM
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#18
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Full Time Camper
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018
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Gee, another cost cutting measure by Crossroads. Kind of tough to have a bunkhouse layout and no ladder for your kids to use to get to the top bunk. Got to wonder what Crossroads is thinking these days.
__________________
Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
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10-11-2012, 05:28 AM
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#19
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Full Time Camper
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
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Dale, clear your PM box it is full.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
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10-11-2012, 06:27 AM
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#20
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Full Time Camper
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018
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Keith, cleared PM box.
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Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
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