Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-04-2012, 09:58 AM   #1
Weekend Camper
 
Supercrutchy's Avatar
 
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
Just bough a 2013 sunset trail 31bh and there was no ladder with the bunk house!

The dealer told me that there was no ladder with this model is this true?

I was forced to buy a steel one that they had in their parts dept.

this a wooden ladder may have been with this one from factory right??
__________________
Cheers,

Greg
Supercrutchy is offline   Reply With Quote
Old 10-05-2012, 01:16 PM   #2
New Camper
 
Join Date: Sep 2012
Location: wellesley, Ont
Posts: 7
We just got the got the same model and ours came with ladder.
__________________
2012 Sierra CC 4X4

2013 Sunset Trail 31BH
ontario campers is offline   Reply With Quote
Old 10-05-2012, 03:57 PM   #3
Seasonal Camper
 
mnsunset's Avatar
 
Join Date: Feb 2012
Location: minnesota
Posts: 365
Even the video online clearly shows the ladder.
Have the dealer pull it up online and then explain why it didn't come with your unit.





__________________
2013S22BH/2015 f-150 ecoboost
mnsunset is offline   Reply With Quote
Old 10-06-2012, 12:39 AM   #4
Weekend Camper
 
Supercrutchy's Avatar
 
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
Thanks just emailed crossroads and going to foward to my dealer!!
__________________
Cheers,

Greg
Supercrutchy is offline   Reply With Quote
Old 10-06-2012, 11:07 PM   #5
Family Vacation Member
 
TrainSafe's Avatar
 
Join Date: Apr 2012
Location: WI
Posts: 183
yep, ours came with a very nice wooden ladder.
__________________
Ted

2013 Sunset Trail 31BH
TrainSafe is offline   Reply With Quote
Old 10-08-2012, 03:35 AM   #6
Full Time Camper
 
ewbldavis's Avatar
 
Join Date: Apr 2011
Location: Canton, OH
Posts: 937




I bet the dealer will gladly sell you a ladder....
__________________
Eddy & Brenda
Canton, OH
2015 Silverado HD 6.0L
2014 Zinger 32QB
ewbldavis is offline   Reply With Quote
Old 10-08-2012, 03:38 AM   #7
Weekend Camper
 
Supercrutchy's Avatar
 
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
Yep,

They sold me a ugly aluminum bunk ladder for $80
__________________
Cheers,

Greg
Supercrutchy is offline   Reply With Quote
Old 10-08-2012, 05:18 AM   #8
Weekend Camper
 
Join Date: Feb 2012
Location:
Posts: 26




We have the same model and it came with a wooden ladder. I would get reimbursed forthe ladder you purchasedand find out what happened to the ladder that was supposed to be included with your unit.
stokesj is offline   Reply With Quote
Old 10-09-2012, 02:30 PM   #9
Weekend Camper
 
Join Date: Mar 2012
Location: Illinois
Posts: 87
Same model here and the ladder came with it and was under the top bunk when we took delivery. Friend has the exact same model, and same thing with his. Never a question that it would not come with a ladder.



__________________
Steve, Lenise, & Emilie

2006 Nissan Titan

2013 Sunset Trail 31BH

Equalizer Hitch
sle1995 is offline   Reply With Quote
Old 10-09-2012, 08:54 PM   #10
Weekend Camper
 
Supercrutchy's Avatar
 
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
Just has a call from the crossroads and all the newer models are NOT equipped with ladders!

The production date of my trailer was July 2012 and they deleted that option ;(
__________________
Cheers,

Greg
Supercrutchy is offline   Reply With Quote
Old 10-10-2012, 12:54 AM   #11
Weekend Camper
 
thefabbros's Avatar
 
Join Date: Mar 2012
Location: Rodney Ontario
Posts: 60




I think that is crazy. Why would they get rid of that. So stupid.
__________________
The Fabbro Family
Rodney Ontario Canada
2012 31BH Sunset Trail Reserve
2013 Dodge Ram Sport R/T 5.7 Hemi(Pics to follow)

https://i44.tinypic.com/mttqmh.jpg
thefabbros is offline   Reply With Quote
Old 10-10-2012, 03:03 AM   #12
Pnr
Family Vacation Member
 
Join Date: Feb 2012
Location: Oklahoma
Posts: 131


That is just more of the move toward a cheaper line of products. Crossrods is headed toward the cheap side !!

Wonder how they expect you to get in the bunk? wow!

Edited by: Pnr
Pnr is offline   Reply With Quote
Old 10-10-2012, 09:30 AM   #13
Seasonal Camper
 
mnsunset's Avatar
 
Join Date: Feb 2012
Location: minnesota
Posts: 365
So they advertise it with a ladder in their 360 degree video tour but you don't get it.

I hate to say it but you have to really stay on them and don't take no for an answer.
To me it is false advertising to show the product outfitted one way but deliver it another way.

I got a couple issues taken care of but it took a lot of e-mails....a lot.
To bad too.. I really was excited about the crossroads line but not so much anymore.





__________________
2013S22BH/2015 f-150 ecoboost
mnsunset is offline   Reply With Quote
Old 10-10-2012, 11:58 AM   #14
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
No ladder on a bunkhouse floor plan? What bean counter figured this was a good way save a few bucks.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 10-10-2012, 12:04 PM   #15
Weekend Camper
 
Supercrutchy's Avatar
 
Join Date: Oct 2012
Location: Newfoundland
Posts: 11
Just emailed them again!!

Should get a responce tomorrow

A bunkhouse for kids right?? No ladder for kids to get up and down major headache for parents

But u do have a fireplace and leather seating

I will post their responce tomorrow

I requested to talk to a manager?Ÿ˜?
__________________
Cheers,

Greg
Supercrutchy is offline   Reply With Quote
Old 10-10-2012, 12:12 PM   #16
Full Time Camper
 
mwebber78's Avatar
 
Join Date: Jun 2008
Location: Maine
Posts: 1,250
Send a message via Yahoo to mwebber78
Pretty sad standard feature to delete. Talk about saving a few bucks at the expense of the customer! I would think a bunk ladder is a necessity given the height of some bunks......
__________________
Mike
2013 Jayco Eagle 334RBTS
Crossroads Forum Lurker
mwebber78 is offline   Reply With Quote
Old 10-11-2012, 02:46 AM   #17
Full Time Camper
 
Join Date: Sep 2007
Location:
Posts: 1,415




I have to agree. I can't believe no ladder. No warrenty.. They are going far fast.
cwit is offline   Reply With Quote
Old 10-11-2012, 05:21 AM   #18
Full Time Camper
 
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018




Gee, another cost cutting measure by Crossroads. Kind of tough to have a bunkhouse layout and no ladder for your kids to use to get to the top bunk. Got to wonder what Crossroads is thinking these days.
__________________
Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
dalemac377 is offline   Reply With Quote
Old 10-11-2012, 05:28 AM   #19
Full Time Camper
 
Hunter11's Avatar
 
Join Date: Oct 2004
Location: Central Texas
Posts: 2,510
Dale, clear your PM box it is full.
__________________
17 Chevy 3500 DRW 4X4
16 Mobile Suites 36RSSB4
2 Mini Dachshunds
Hunter11 is offline   Reply With Quote
Old 10-11-2012, 06:27 AM   #20
Full Time Camper
 
Join Date: Nov 2006
Location: Bradley, Il
Posts: 1,018




Keith, cleared PM box.
__________________
Dale & Carol
Bradley, Il
2007 F-250
2010 CF30SK Patriot
2007 CF30SK
dalemac377 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Crossroads RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 06:37 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
×